Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. The Recruiting Coordinator – APJ is responsible for providing administrative and operational support to the Talent Acquisition function, with primary responsibility for interview scheduling and candidate travel coordination across the APJ region. This role ensures efficient, accurate coordination of interviews across multiple time zones and supports a seamless candidate experience in a high-growth, fast-paced startup environment. The Recruiting Coordinator partners closely with recruiters, hiring managers, and cross-functional stakeholders to support global hiring initiatives. Essential Duties and Responsibilities Interview Coordination Schedule and coordinate interviews across APJ, and occasionally U.S. time zones Manage complex calendars for candidates, interview panels, hiring managers, and executives Arrange virtual, phone, and in-person interviews Prepare and distribute interview confirmations, calendar invitations, and relevant materials Proactively identify and resolve scheduling conflicts Maintain accurate interview records within the TA systems Candidate Travel & Logistics Arrange domestic and international candidate travel, including flights, accommodations, and ground transportation Ensure compliance with company travel policies and budget guidelines Prepare and distribute detailed candidate itineraries Manage travel changes, cancellations, and disruptions as needed Support coordination of visa documentation where applicable Candidate Experience Serve as a primary point of contact for candidates during the interview process Provide timely, professional communication across multiple time zones Ensure a consistent, organized, and positive interview experience Recruiting Operations Support Maintain accurate and timely data entry within the TA systems Support applicable hiring metrics reporting and operational tracking Assist in improving scheduling workflows and coordination processes as the organization scales Collaborate cross-functionally with recruiting, PX, finance, and hiring teams Qualifications Education & Experience Bachelor’s degree preferred or equivalent professional experience 3+ years of experience in recruiting coordination, HR coordination, or high-volume scheduling Experience coordinating interviews across APJ time zones Experience booking international travel preferred Skills & Competencies Strong organizational and time management skills High attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Strong written and verbal communication skills in English Proficiency with Applicant Tracking Systems (e.g., Greenhouse, Ashby, Lever, Workday, Modern Loop) Proficiency with Microsoft Office Ability to work independently in a remote or distributed team environment

Shield AI

Building AI aircraft pilots

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. This position is ideal for an individual who thrives on solving complex integration challenges that span hardware, software, and systems engineering. A successful candidate will be skilled at deploying autonomy solutions onto unmanned platforms, preparing systems for flight, and troubleshooting mission-critical issues in both lab and field environments. The role is highly dynamic, requiring hands-on experience, strong systems thinking, and the ability to operate effectively in fast-paced, real-world test conditions. Our Flight Integration Engineers are essential to bridging the gap between R&D and deployment, ensuring that autonomous systems function reliably and effectively when and where they are needed most.

Shield AI

Building AI aircraft pilots

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Shield AI

Building AI aircraft pilots

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Cloud Network Engineer is responsible for the inContact's public and private cloud network architecture and security. This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices. The Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including inContact's private cloud environments. This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints. How will you make an impact? This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others. This position develops details design specifications and ensures the implementation follows and meets these standards. This position provides training to other team members, including mentoring other engineers. The Cloud Network Engineer serves as the final escalation point for Cloud related issues. Acts as an internal consultant role across multiple business units, representing the Network team. Research and evaluation of Cloud technologies, to address current and future needs. Establishment of repeatable design strategies and automation. CloudFormation updates using JSON/YMAL, Resource Manager, Deployment Manager Design review of fellow architect and engineer designs/implementation plans Escalation point for help in deep analysis and problem solving when needed May be required to function as a technical lead on projects of any size as necessary. Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other engineers. Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed. Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment. Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations. Acts as a local expert for areas of domain expertise. Have you got what it takes? 2+ years work experience within an internetworking environment. Experience with Cloud technologies: AWS, Azure, GCP Experience dealing with Infrastructure as code Scripting experience with JSON/YMAL for CloudFormation Manage and support AWS networking (VPC, subnets, routing, SGs, NACLs). Work on ALB, NLB, ELB configuration, health checks, and troubleshooting. Build and maintain automation using Terraform, CloudFormation, and Spacelift . Maintain GitHub repositories, code reviews, and CI/CD workflows. Support cloud operations during night shift with incident troubleshooting. Implement network changes, fixes, and enhancements for AWS workloads. Ensure cloud security best practices and collaborate with InfoSec teams. Provide documentation for changes, processes, and operational runbooks. Work closely with CloudOps, DevOps, and application teams for deployments. Expert Level experience with Palo Alto and F5 load balancers Expert Level experience with network switching and routing Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies) Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNS Significant OSPF and BGP design, implementation, and troubleshooting experience Experience with Authentication services such as TACACS+, RADIUS, and RSA SecurID Working knowledge of IPV6 Intermediate Visio skills Working knowledge of SIP What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9205 Reporting into: Manager, Cloud Operations Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Nice Healthcare

Virtual and in-person healthcare clinic

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NICE is running a growing internal AI platform that powers intelligent automation across the enterprise. As IT AI Operations Engineer, you are the person who keeps that platform healthy in day-to-day use, administering, supporting, and monitoring the AI solutions that the Architecture and Development teams design and the DevOps team provisions. Where the DevOps team builds the pipelines and infrastructure, you operate what runs on top of it. You own the administration, support, and monitoring of the live AI services, measure the KPIs that show the platform is delivering value, and act as the first point of contact for users when something needs attention. A core part of your mission is enabling business users: helping them publish and deploy their own self-service AI deliverables (agents, assistants, automations, and dashboards) safely and within governance, so the platform scales adoption without scaling friction. If you enjoy operating production systems, supporting people, and turning telemetry into insight, this is that role. How will you make an impact? You will operate and support NICE's AI platform in production, administer its components, monitor health and usage, measure KPIs, and empower business users to deploy their own self-service AI deliverables, working closely with the Development, DevOps, and Security teams. Platform Administration & Operations Administer the live AI platform components built by the Development and DevOps teams: AI agents, the Models Gateway, RAG services, connectors, and self-service tooling Manage day-to-day operational tasks: user and access administration, configuration changes, license and quota management, and routine maintenance Operate within established guardrails and, raising change requests to DevOps rather than modifying infrastructure directly Maintain operational runbooks, standard operating procedures, and a knowledge base for recurring tasks Monitoring, Health & Incident Support Monitor platform health, availability, and performance using the dashboards and observability stack (Azure Monitor, Application Insights, Log Analytics, Grafana) Act as first-line and second-line support for AI platform issues: triage, diagnose, resolve, or escalate to Development / DevOps with clear context Own the incident and ticket lifecycle (e.g. in ServiceNow): logging, prioritization, communication, resolution, and follow-up Track recurring issues and feed improvement requests back to the engineering teams KPI Measurement & Reporting Define, measure, and report the KPIs that show platform value: adoption, active users, usage by team, token and cost consumption, deflection / automation rates, latency, and reliability Build and maintain operational and executive dashboards that turn telemetry into clear, decision-ready insight Produce regular service reports (usage, SLAs, cost, satisfaction) for stakeholders and leadership Surface trends and anomalies, and recommend actions to improve adoption, performance, and cost efficiency Business-User Enablement & Self-Service Help business users publish and deploy their own self-service AI deliverables, agents, assistants, automations, and dashboards, safely and within governance Provide hands-on onboarding, guidance, and office hours; review self-service submissions for compliance and quality before they go live Maintain enablement materials: how-to guides, templates, training sessions, and FAQs Champion adoption across business units, gathering feedback and translating it into platform improvements Governance, Security & Compliance Support Operate the platform in line with security and governance policies: access reviews, usage policies, data-handling rules, and audit logging Partner with the Security team on monitoring for misuse, policy violations, and compliance reporting Manage user access and permissions following least-privilege, and support periodic certification and audits Ensure self-service deployments meet approval and guardrail requirements before release Continuous Improvement & Collaboration Work closely with the Development and DevOps teams as the operational voice of the platform, feeding real-world usage and pain points into the roadmap Contribute to automation of repetitive operational tasks to reduce toil and improve response times Participate in on-call / support rotation for business-hours (and critical after-hours) platform support Continuously refine support processes, KPIs, and enablement based on user feedback and service data Have you got what it takes? 3+ years in IT operations, application support, platform operations, or a similar service-oriented role Hands-on experience operating and monitoring cloud services (Azure preferred): reading dashboards, logs, and metrics to diagnose issues Familiarity with observability and monitoring tools: Azure Monitor, Application Insights, Log Analytics, or Grafana Experience with IT service management and ticketing (e.g. ServiceNow): incident, request, and change processes Strong support and customer-service mindset, with the ability to explain technical topics to non-technical business users Understanding of identity and access administration: Entra ID, RBAC, least-privilege, and access reviews Ability to define and report KPIs and build clear dashboards and service reports Comfort working with AI / LLM-based products as an operator and enabler (agents, assistants, RAG, copilots) Fluency in English Bonus: Experience supporting or administering AI / LLM platforms, chatbots, or automation tooling (e.g. Claude, Copilot, n8n, Power Platform) Basic scripting for automation of operational tasks (Python, PowerShell, or Bash) Familiarity with FinOps concepts: usage tracking, cost dashboards, and chargeback / showback Exposure to data visualization tools (Power BI, Grafana) for KPI and adoption reporting Understanding of AI governance, responsible-AI, and data-handling practices in an enterprise ITIL foundation or equivalent service-management knowledge We are hiring across the band, AI Operations Engineer (L2–L3) and Senior AI Operations Engineer (L3–L4), calibrated on experience Bonus: Bachelor’s degree in industrial engineering, Information Systems, or a related field Hands-on with Claude features: Projects, Artifacts, Computer Use, Agent SDK, sub-agents, skills; familiarity with Model Context Protocol (MCP) Experience with RAG patterns; familiarity with Microsoft Copilot Studio Why Join Us? At NiCE, we don’t just connect systems—we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem. If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11242 Reporting into: Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Nice Healthcare

Virtual and in-person healthcare clinic

ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE As a Team Leader in our On-Trip Support and Roadside Assistance teams, you will oversee the daily operations and ensure that our customers receive the best possible service. You will be the primary escalation point for complex cases, driving team performance, compliance, and continuous improvement to maintain the high standards we set at Indie Campers. This role offers the opportunity to lead and develop a dynamic, customer-focused team while making a tangible impact on our customers’ experiences. WHAT WILL YOU WORK ON? Lead, supervise, and develop the On-Trip Support and Roadside Assistance teams to ensure high performance, engagement, and customer care. Conduct one-on-one meetings, performance reviews, and development discussions. Oversee the handling of customer inquiries and manage escalated complaints and complex cases. Supervise roadside assistance coordination and emergency support cases. Ensure all customer interactions are documented accurately and follow approved SOPs. Monitor service quality and track key metrics such as CSAT, First Reply Time, and Resolution Time. Lead corrective and preventive actions to improve service quality and customer satisfaction. Analyze customer feedback and operational data to identify service improvements. Support updates to procedures, training materials, and knowledge base content. WHO ARE WE LOOKING FOR? Education : A diploma or Bachelor’s degree in Business, Hospitality, Tourism, or a related field. Experience : Minimum of 3+ years in customer service (hospitality, tourism, vehicle rental, travel, or a similar industry) and 1-2 years of experience in a supervisory or leadership role. Proven track record of handling escalated customer complaints and complex cases. Required Skills : Experience with CRM and ticketing systems, strong analytical and problem-solving abilities, and a deep understanding of customer service standards and operational workflows. Leadership Competencies : Strong leadership, coaching, and staff development skills; ability to motivate and maintain high performance; excellent communication, conflict-resolution, and decision-making skills. KPIS & AUTHORITY KPIs : Customer Satisfaction Score (CSAT), First Response/Reply Time, Resolution Time, Escalation resolution efficiency, Team productivity and quality assurance scores, Audit findings related to service compliance. Authority : Resolve customer complaints within defined compensation limits and approve goodwill gestures in line with company policies. THE INDIE COMMITMENT A dynamic position in a young, fast-growing and innovative company. At Indie Campers, no two days are the same and your contribution makes a difference; Continuous training and coaching by senior managers to develop your skills; Competitive package , and free road trips anywhere in Europe, North America and Oceania (subject to campervan availability and internal policy). Are you ready to Go Indie?

Indie Campers

Campervan and RV rental

アイデンティティセキュリティ基盤「Josys」について Josysは、企業内のあらゆる認証情報（アイデンティティ）を統合的に管理・防御する、AI駆動のアイデンティティセキュリティ基盤です。従業員・業務委託先のアカウントに加え、AIエージェントやサービスアカウントなど、人・AI・システムを横断して増加する認証情報を一元的に可視化し、守ります。 ダークウェブ起点の認証情報漏洩・感染端末の検知、AIエージェントの自動発見と管理、ポリシーにもとづくAIの自律型セキュリティ対応を中核に、SaaS統合管理で培ったアクセスガバナンスやライセンス最適化の機能を統合。権限管理やリスク対応を自動化し、セキュリティ人材不足のなかでも運用負荷を抑えながら、組織全体のアイデンティティを守ります。 Josysは、"すべてのアイデンティティ、すべてのアプリケーションを、AIで守る"ことを通じて、日本企業が安心して事業活動を行える環境づくりを推進してまいります。 解決する課題 急速に利用が拡大するSaaS・AIアプリにより、世界中のコーポレート部門は複雑な管理業務を求められる状況にあります。また、昨今のサイバーセキュリティインシデントでは、漏洩したIDを用いた攻撃がスタンダードとなっており、エンタープライズを中心により高いレベルでの対策が急務となっています。 一方で、求められる速度に管理が追いつかず、管理の抜け・更新漏れ・管理主体の分散など、企業のITガバナンスは危機的な状況にあります。これはコロナ禍を経てSaaS利用が増大した背景があり、日本だけでなくグローバルで同時多発的に発生している新しい課題であり、企業規模に関わらず多くの企業が抱えている経営リスクです。 そこで求められるのは、AIによってアイデンティティ・SaaS・デバイスの情報を統合的に管理し、リスクを最小化しながら運用を効率化することです。ジョーシスはAI Drivenなマネジメントプラットフォームを通じて、現場のオペレーションまで一貫して支援し、企業のアイデンティティ管理におけるガバナンス向上とセキュリティリスクの最小化に寄与します。 日本発グローバル企業への挑戦 海外発SaaSを国内で使う機会は多いものの、グローバルで使われる日本発SaaSはほとんどないのが実情です。それだけ "グローバルプロダクト" を事業として成功させることの難易度は高いとも言えます。JOSYSはそんな現状を打ち破り、日本をマザーマーケットとしながら世界でも使われるサービスを提供していくチャレンジの真っ只中にいます。この難易度の高い課題を、優秀なグローバルの同僚と共に、自分自身の手で創り上げていく熱い想いのある方を募集しています。 概要 本ポジションは、当社の日本国内およびグローバルにおける「Product Adoption & Support Operations」の仕組みを設計・推進するポジションです。 単なる受け身のユーザーサポートにとどまらず、ZendeskやPendoなどの最先端ツールをフル活用し、顧客が担当者なしでも製品を使いこなせる「セルフサービス体験」の設計・運用を担っていただきます。また、プロダクトやコンテンツへのフィードバックを通じて、UX（ユーザーエクスペリエンス）の根本的な改善サイクルを回すビジネスパートナーとして幅広く活躍していただきます。 業務内容 テックタッチCS設計・運用の主導 顧客が担当者なしで自律的に「Josys」を使いこなせる体験（セルフサービス体験）の設計、および継続的なアップデート ユーザーの利便性を損なわない、迅速かつ的確なヘルプセンターやナレッジベースの構築 ハイタッチCS（一部の顧客対応） 一部の担当顧客（エンタープライズ、主要アカウント等）へのオンボーディング支援、定期フォロー、および活用促進の実行 社内ステークホルダーや顧客に対する、迅速かつ的確なテクニカルサポートの提供 フィードバックループの構築とプロダクト改善 顧客が躓きやすいポイントや潜在的な課題を定性・定量的に分析 抽出した課題をコンテンツやプロダクトへ迅速にフィードバックし、プロダクトのUX改善サイクルへ貢献 デジタルツールの導入・定着（リーガルテックならぬ「CSテック」の推進） Zendesk、Pendoなどのインタラクティブガイドツールを活用したカスタマーサクセス体制の構築、および運用の仕組み化 属人化しがちなサポートタスクを可視化し、モダンなコミュニケーションツール（Slack等）と連携した効率的なワークフローの設計 求める経験 必須（MUST） BtoB SaaSでの実務経験： BtoB SaaS製品におけるカスタマーサクセス（CS）またはプロダクトサポートの実務経験 IT・ドメインへの基礎知識： SaaS・クラウドの基本概念、およびID管理・権限設定・SSO（シングルサインオン）などに関する深い理解 構造的思考力と推進力： 複雑な顧客の課題から本質的なボトルネックを見抜き、コンテンツや体験の改善へと落とし込める構造的思考力 歓迎（WANT） Zendesk、Pendo等のインタラクティブガイドツール・デジタルアダプションツールの操作・設定・運用を主導した経験 テックタッチCS、またはカスタマーエデュケーション（顧客教育）の設計・運用経験 ITセキュリティ、MDM（モバイルデバイス管理）、SaaS管理ツールに関するドメイン知識 英語でのコンテンツ作成や、グローバルチーム、海外顧客とのコミュニケーションが可能なレベルの語学力 求める人物像 「サポートやCSは単なる受動的な窓口ではなく、プロダクトの価値を最大化しビジネスを加速させる機能である」という考え方に強く共感できる方 テックタッチやオンボーディングの自動化に強い関心があり、既存のオペレーションに囚われず、再現性のある「仕組みづくり」を自ら探求・実験することを楽しめる方 変化の早いスタートアップ環境や、最先端のAI・SaaSテクノロジーをポジティブに捉え、柔軟に役割やスコープを拡張していける方 グローバルチームとの連携や、英語コンテンツの作成に前向きにチャレンジしたい方 ジョーシス掲載メディア ◼️ 【最新リリース】アイデンティティセキュリティ基盤「Josys」へ進化 [PR TIMES] すべてのアイデンティティ、すべてのアプリケーションを、AIで守る [日本経済新聞] ジョーシス、AIで不正アクセス検知 ID管理から防衛へ [IT Leaders] ジョーシス、SaaS/ID管理から「アイデンティティセキュリティ基盤」へ進化、AIで不正アクセスや過剰権限を自律対処 ◼️ 組織・事業のリアルがわかるメディア [PIVOT] 日本とグローバル。マネジメントの違いとは？（代表松本出演） [Josys Official] Working at Josys（公式紹介動画）

Josys

Josys Jobs

About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/ Context of the role Reporting to the CDD Team Lead, the KYC Officer, will partner with Legal, Sales and Product team members situated in Manila to onboard and control Payment Service Providers, Banks, and other regulated and non-regulated companies across the globe. This role provides an exciting opportunity to work on an international stage, alongside household names, and join a rapidly growing FinTech company making a real impact on the lives of people in developed and emerging markets alike. Key Responsibilities Conduct Know Your Customer analysis, including the following: Research through government official records, vendor database as well as independent and reliable public sources on information of customers, its connected parties and ownership structure Perform screening on new customers, its connected parties and beneficial owners to identify and adverse media (including sanctions) and PEP hits Analyse historical transactions of existing customers to identify additional risks posed to the firm Communicate with new clients and account managers on the outstanding items post gap analysis Participate in different projects under the supervision of the Manager Professional Experience/Qualifications 3–5 years of end to end KYC experience with a focus on new Corporate and Bank customers and extensive experience conducting Corporate KYC. Holds a Bachelor’s degree and/or a professional compliance qualification (e.g., ICA, ACAMS, CFE etc.). Experience in using name screening tools such as World-Check Demonstrated expertise in risk and regulatory compliance from a financially regulated company. Good understanding of Payment products and corporate organizational structures. Strong internal and external stakeholder management skills and comfort in liaising with both. Ability to work under pressure, manage own workload, and is comfortable with process ambiguity. Passionate about technology and start-ups; previous experience in FinTech or Payments is a plus. Professional/native level fluency in English (written and spoken) (Other language skills are a plus but not mandatory) Sound like you? Apply now!

Life at Thunes | Thunes

Discover life at Thunes! Learn about our culture, values, and career opportunities as we build the future of global payments…

SunDrive’s proprietary technology enables the use of copper instead of silver for solar cell electrodes. This technological breakthrough has significant benefits, including greater efficiency, lower cost, a scalable supply chain, and more environmentally friendly production. Founded in 2015, SunDrive is backed by some of Australia’s top venture capital firms (Blackbird, Main Sequence, Virescent, Grok), tech founders, and the Australian Government (CEFC, ARENA). SunDrive has quickly grown from a UNSW Ph.D. project in a garage to producing the world’s most efficient commercial-sized solar cells. As a Mechatronics Engineer, you'll work alongside software and mechatronics engineers to design, build and validate the automation systems in commercial tools for our customers. If you are interested in being a key role in bringing SunDrive's novel technology from R&D into commercial deployment, and being part of a passionate, high-impact engineering team, we want to hear from you! This role is a fixed term, 6-month contract with the potential to become permanent.

Sundrive

Job openings at Sundrive

The Project Engineer acts as a liaison between the Project Managers and coordinators and technical disciplines, responsible for the delivery of the project (i.e. Design, Implementation, Network). They may also serve as a primary point of contact in relation to a project for internal and/or external customers (i.e. Sales, SAQ, customers). He/She will survey designated sites and work with the fiber designer, or act as the fiber designer, to create specification documentations that follow company best practice standards. They will also deliver implementation plans in addition to specifications where required. Also, the Project Engineer will be responsible to drive the implementation via the Implementation Team Lead once the Project Manager allocates the resources. The Project Engineer will continue to support implementations by clarifying plans, work on changes and assist in clearing roadblocks to encourage timely delivery. He/She may manage external teams in this capacity. After implementation, the Project Engineer will ensure quality and manage team to rectify anything that is not in specification. If cleared, he/she will ensure all documentation is submitted, including the as-built plan. The role is expected to work closely with the Fiber Designers, Implementation Lead, and the external vendors to deliver services to clients in a timely, efficient manner. A Project Engineer, if so able, may take the role of a Fiber Designer where required.

RISE

Job openings at RISE

Quer fazer parte de um time que cria oportunidades e potencializa a evolução? Como alcançamos tudo isso? Através de um ecossistema de mais de 12 mil pessoas inconformadas que, juntas, oferecem soluções, produtos e educam o mercado. Atuamos como uma Única TOTVS, integrando diferentes soluções e expertises para educar o mercado e simplificar o mundo dos negócios. Para nós, a evolução é constante e acontece de gente para gente: usamos nossa inquietude para antecipar tendências e transformar o crescimento real da tecnologia. Nosso jeito de ser: 🤖IH + IA (Inteligência Humana + Inteligência Artificial): Acreditamos que a tecnologia potencializa, mas as pessoas direcionam. Aqui, a IA nos dá escala e eficiência, enquanto a nossa Inteligência Humana traz a estratégia, o contexto e o cuidado. É essa combinação que nos permite criar soluções inovadoras com um propósito real. 🚀Protagonismo e Evolução: Somos movidos pelo aprendizado contínuo e pela coragem de assumir o comando da própria carreira. Aqui, incentivamos a inquietude e oferecemos o ambiente fértil para quem quer crescer, criar e se transformar. Resultado Responsável: Valorizamos a liberdade para agir e a responsabilidade com o todo. Aqui, você tem voz para desafiar o status quo e autonomia para buscar resultados que gerem valor real para nossos clientes e para a sociedade. 🧘🏼‍♀️ Bem-Estar Integral : Cuidamos de quem faz a evolução acontecer. Buscamos o bem-estar integral de cada pessoa colaboradora, por meio de ações e benefícios que viabilizam recursos de autocuidado através de 5 pilares: Emocional, Financeiro, Físico, Ocupacional e Social. 🫂 Pluralidade e Pertencimento : A diversidade é o que nos torna potentes. Promovemos a inclusão e o pertencimento de forma ativa, garantindo que a TOTVS seja um lugar onde você pode ser quem você é. Nossa expertise é humana e viva: acolhemos as diferenças para empoderar negócios dentro e fora da empresa. Seu desafio no time: Você fará parte do time Fênix, um dos times responsáveis por desenvolver a jornada de pré-vendas dentro do CRM da RD Station. Atualmente, o time conta com 9 pessoas, incluindo desenvolvedores frontend e backend, produto e design. O desafio é colaborar com uma equipe experiente e altamente qualificada, que possui profundo conhecimento em CRM, para construir soluções que impactem diretamente a experiência dos usuários e o sucesso dos clientes. Suas principais entregas: Desenvolver e manter interfaces frontend eficientes, escaláveis e alinhadas com a arquitetura do CRM; Colaborar com times multidisciplinares para entregar funcionalidades que atendam às necessidades do negócio; Garantir a qualidade do código por meio de boas práticas, testes automatizados e revisão de código; Participar da evolução contínua da arquitetura frontend, contribuindo para a adoção de novas tecnologias e padrões; Auxiliar na documentação técnica e no compartilhamento de conhecimento dentro do time. Perfil que buscamos: Experiência sólida com desenvolvimento frontend, especialmente com React; Conhecimento em controle de versão com Git e boas práticas de desenvolvimento; Familiaridade com ferramentas de integração contínua e entrega contínua (CI/CD); Entendimento de arquitetura frontend moderna, incluindo design systems e micro frontends; Habilidade para trabalhar colaborativamente em times multidisciplinares e comunicação clara. Será considerado um diferencial: Experiência com micro frontends e arquitetura modular; Conhecimento em testes automatizados (unitários e de integração); Vivência com desenvolvimento de aplicações SPA (Single Page Applications); Experiência com ferramentas de bundling como Webpack, Rollup ou Parcel; Participação ativa em comunidades ou projetos open source relacionados a frontend. Etapas do processo seletivo: Aplicação - Envio da inscrição; Mindsight – Teste de estilo de trabalho; Talent Acquisition - Entrevista por competência com o time de recrutamento; Desafio Técnico – Teste de avaliação de habilidades técnicas; Entrevista Técnica - Entrevista técnica para discussão de requisitos da vaga; Entrevista Final - Conversa final com a gerência para alinhamento; BP Interview - Momento com a Business Partner para falar sobre cultura e valores; Offer - Fase de conclusão do processo seletivo, com a apresentação da proposta de trabalho. 🔒 Nos comprometemos com a segurança dos seus dados! Em nosso Aviso de Privacidade , descrevemos quais dados coletamos, como são consumidos e armazenados, em conformidade com a LGPD. Se você é uma pessoa movida por desafios, criatividade e impacto genuíno, avance conosco nessa jornada de evolução! Faça parte do nosso time!

Jobs at RD Station

Quer fazer parte de um time que cria oportunidades e potencializa a evolução? Desde 2021, a RD Station é uma…

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. The Client Service Team oversees and operates Payoneer’s end to end customer experience and proactively addresses issues for our top clients. The team combines service-orientation aiming to ensure smooth customer experience while keeping Payoneer compliant with top industry practices. Manila | On-site | Full Time What you’ll do Provide high quality services to VIP customers via different channels Responsible for end-to-end resolution efficiency of operational issues Work closely with sales team and understand customer profiles Maintain a high customer satisfaction and quality standard when in compliance with policy and regulations Identify potential risks for major complaints and escalate Who you are Customer centric with problem solving mindset Self-motivated to reach resolution, proactive and willing to take ownership Great communication skills Attention to details Qualification requirement: 3 years + proven experience in a customer facing role from international company Bachelor’s degree and English CET-4 Mandarin language proficiency is a must General knowledge of computers and Microsoft Office applications: Experience with fintech, banking, or eComs industry is a strong plus #LI-SL3 The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

payoneer

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SUMMARY The Brooklyn Nets Basketball Operations department is seeking a passionate, innovative, and collaborative Full-Stack Basketball Systems Developer to design and build software solutions that improve the efficiency, connectivity, and decision-making capabilities of the team's Basketball Operations department. This individual will work across the full software development lifecycle—from planning and architecture through deployment and ongoing maintenance—building applications that enable the Brooklyn Nets to make faster, smarter, and more informed decisions. The ideal candidate thrives in an environment of ownership and autonomy, enjoys solving complex technical problems, and is passionate about creating intuitive tools that have a direct impact on an NBA franchise. This position is part of Brooklyn Sports & Entertainment but is dedicated exclusively to the Brooklyn Nets Basketball Operations department. Unlike many roles that support multiple business units across the organization, this position works directly with the Brooklyn Nets every day, building technology and systems that power basketball operations and competitive decision-making. WHAT YOU WILL DO Design, develop, deploy, and maintain full-stack web and mobile applications that improve the efficiency and effectiveness of Basketball Operations workflows. Build scalable internal software solutions that support player evaluation, scouting, coaching, roster management, and front office decision-making. Partner closely with Basketball Analytics developers to plan, architect, develop, test, and maintain basketball software applications. Collaborate with analysts and data scientists to integrate player evaluation models, predictive analytics, and basketball metrics into user-friendly applications. Develop intuitive user interfaces that emphasize usability, performance, and thoughtful user experience for coaches, scouts, and front office personnel. Maintain and extend complex software systems while identifying opportunities to improve architecture, scalability, and maintainability. Participate in technical design discussions, code reviews, and collaborative development processes using GitHub and modern software engineering best practices. Build secure APIs and backend services that support data integration across Basketball Operations systems. Troubleshoot production issues, optimize application performance, and continuously improve software reliability. Stay current on emerging technologies and recommend innovative solutions that provide a competitive advantage for the Brooklyn Nets Basketball Operations department. WHAT YOU WILL BRING 3–5 years of professional experience developing full-stack applications in a production environment. Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience. Strong proficiency with React, TypeScript, JavaScript, HTML, and CSS. Experience developing across the full technology stack, including browser technologies, Node.js, APIs, SQL, and backend services. Strong understanding of software architecture, systems design, and developing scalable, maintainable applications. Experience designing and extending complex codebases with multiple interconnected components. Strong understanding of UI/UX principles with a passion for creating polished, intuitive user experiences. Experience collaborating in GitHub-based development environments, including version control and code reviews. Ability to work independently, manage competing priorities, and take ownership of projects from concept through deployment. Excellent problem-solving, communication, and collaboration skills. Strong passion for the NBA and a genuine interest in applying technology to basketball operations. Preferred Qualifications Experience building mobile applications or progressive web applications. Experience integrating analytics platforms, data visualization tools, or business intelligence solutions. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform. Experience working with sports analytics, player tracking data, or performance technologies. Experience working alongside data science or machine learning teams. Familiarity with Python or R for data-driven application development. Experience with modern DevOps practices, CI/CD pipelines, and containerized deployments. WHO YOU ARE Passionate about basketball and excited by the opportunity to build technology that directly impacts an NBA franchise. A systems thinker who enjoys solving complex technical and organizational challenges. Curious, creative, and always looking for better ways to improve processes and user experiences. Highly collaborative and comfortable working across technical and basketball-focused teams. Self-motivated with a strong sense of ownership and accountability. Detail-oriented with a commitment to producing high-quality, maintainable software. Energized by fast-paced environments where priorities evolve throughout the basketball calendar. COMPENSATION Salary Range: $150,000-$170,000 WORK ENVIRONMENT This position is based primarily in the Brooklyn Nets Training Center located in Industry City, Brooklyn. Because this role directly supports the Brooklyn Nets Basketball Operations, the schedule will not follow a traditional Monday through Friday workweek. The successful candidate should expect to work non-conventional hours aligned with the Brooklyn Nets basketball calendar, including evenings, weekends, holidays, training camp, preseason, regular season, postseason, NBA Draft, Summer League, free agency, and other key Basketball Operations events. Flexibility and availability during critical basketball periods are essential to success in this role. This role may require regular travel in support of the Brooklyn Nets Basketball Operations department. Travel may include team road trips, training camp, Summer League, NBA Draft, scouting events, free agency, and other basketball-related activities. The frequency and duration of travel will vary throughout the year based on the team's schedule and business needs. We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.

Careers | Brooklyn Sports & Entertainment

Our people are the foundation of Brooklyn Sports & Entertainment. We have a high-performing culture driven by our shared purpose…

SUMMARY The Brooklyn Nets Basketball Operations department is seeking a passionate, creative, and highly analytical Data Scientist to help advance the organization's basketball analytics capabilities. This role is dedicated exclusively to supporting the Brooklyn Nets Basketball Operations team and will develop, deploy, and continuously improve predictive models, analytical frameworks, and data visualization tools that directly influence basketball decision-making across the organization. Working closely with front office executives, coaches, scouts, and fellow Basketball Analytics team members, this individual will transform complex basketball data into actionable insights that inform player evaluation, roster construction, game strategy, player development, and organizational planning. This role requires both strong machine learning expertise and a deep passion for basketball, along with the curiosity to challenge existing methodologies and introduce innovative approaches that push the organization forward. This position is part of Brooklyn Sports & Entertainment but is dedicated exclusively to the Brooklyn Nets Basketball Operations department. Unlike many roles within the organization that support multiple business units, this role works directly with the Brooklyn Nets and their Basketball Operations leadership to drive basketball strategy and decision-making. WHAT YOU WILL DO Enhance and improve existing player evaluation models while developing new predictive metrics that support basketball decision-making across the Basketball Operations department. Design, develop, deploy, and maintain machine learning models that generate actionable insights for roster construction, player evaluation, scouting, player development, and game strategy. Evaluate model performance and establish monitoring frameworks to ensure predictive accuracy, reliability, and continuous improvement. Build intuitive and visually compelling dashboards and data visualizations that improve the accessibility and adoption of analytics products throughout Basketball Operations. Partner with Basketball Operations leadership, coaching staff, scouting, and front office personnel to identify analytical opportunities and translate business questions into scalable analytical solutions. Collaborate with members of the Basketball Analytics team to design and implement basketball software tools and research initiatives. Critically evaluate existing metrics and analytical methodologies while identifying opportunities to improve current models or create entirely new approaches. Analyze large and complex basketball datasets, including player tracking and event-level data, to uncover meaningful trends and competitive advantages. Document analytical methodologies, model assumptions, and technical processes to support knowledge sharing and long-term maintainability. Stay current with emerging developments in machine learning, artificial intelligence, basketball analytics, and sports technology to bring innovative ideas to the organization. WHAT YOU WILL BRING 3–5 years of professional experience in data science, machine learning, predictive modeling, or a related analytical field. Bachelor's degree or higher in Data Science, Statistics, Applied Mathematics, Computer Science, or a related quantitative discipline, or equivalent practical experience. Demonstrated experience developing, testing, and deploying complex machine learning models. Strong programming skills in Python, R, and SQL. Experience with modern data science libraries including Pandas, NumPy, Scikit-learn, XGBoost, PyTorch, TensorFlow, or similar frameworks. Experience working with large, complex datasets and production machine learning environments. Experience using GitHub, version control, and collaborative software development practices. Strong analytical thinking with exceptional attention to detail. Ability to communicate complex analytical concepts to both technical and non-technical audiences. Excellent written, verbal, and presentation skills. Strong curiosity, creativity, and passion for identifying new basketball metrics and analytical approaches. Demonstrated ability to thrive in a fast-paced, collaborative, and continuously evolving environment. Genuine passion for the NBA and the game of basketball. Preferred Qualifications Experience with Snowflake. Experience developing interactive analytics applications using R Shiny, Tableau, Power BI, Plotly, or similar visualization platforms. Experience with JavaScript visualization libraries including D3.js, Victory, Recharts, or Nivo. Experience applying computer vision techniques to sports analytics. Experience working with player tracking technologies such as Hawk-Eye or similar spatial tracking systems. Experience analyzing sports science, player performance, or medical datasets, including injury forecasting. Strong understanding of modern basketball analytics methodologies and advanced metrics. Experience working with cloud-based analytics platforms such as AWS, Azure, or Google Cloud Platform. WHO YOU ARE Passionate about using data to improve basketball decision-making. Curious, innovative, and eager to challenge conventional thinking. Collaborative and comfortable working across multiple Basketball Operations functions. Self-motivated with the ability to manage multiple priorities independently. Detail-oriented while maintaining a strategic perspective. Committed to continuous learning and sharing knowledge with teammates. Driven by both analytical rigor and a genuine love of basketball. COMPENSATION Salary Range: $150,000-$170,000 WORK ENVIRONMENT This position is based primarily in the Brooklyn Nets Training Center located in Industry City, Brooklyn. Because this role directly supports the Brooklyn Nets Basketball Operations, the schedule will not follow a traditional Monday through Friday workweek. The successful candidate should expect to work non-conventional hours aligned with the Brooklyn Nets basketball calendar, including evenings, weekends, holidays, training camp, preseason, regular season, postseason, NBA Draft, Summer League, free agency, and other key Basketball Operations events. Flexibility and availability during critical basketball periods are essential to success in this role. This role may require regular travel in support of the Brooklyn Nets Basketball Operations department. Travel may include team road trips, training camp, Summer League, NBA Draft, scouting events, free agency, and other basketball-related activities. The frequency and duration of travel will vary throughout the year based on the team's schedule and business needs. We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.

Careers | Brooklyn Sports & Entertainment

Our people are the foundation of Brooklyn Sports & Entertainment. We have a high-performing culture driven by our shared purpose…

Greg Brockman Entangl — Find & resolve issues in data center engineering & operations using AI Entangl is on the hunt for the next Greg Brockman. You know, the kind of person who: * Has a casual relationship with impossibly hard technical challenges. * Thinks "Sure, let's build that" when everyone else says "That's impossible." * Believes that if you don't solve 5 impossible problems before lunch, you're slacking off. We're talking about someone who can architect groundbreaking AI systems on Tuesday, debate the philosophy of consciousness on Wednesday, and somehow still make time to bring donuts to the team on Thursday. If you're the kind of person who makes audacious engineering dreams come true and has a good time doing it, we want to talk to you. No pressure, just... the next Greg Brockman. Location: San Francisco, CA, US Type: Full-time Salary: $150K - $200K Equity: 0.10% - 1.00% Experience: 3+ years Visa: US citizen/visa only

Entangl

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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to creating a world where anyone can belong anywhere. Our Community Support (CS) team is at the heart of that mission—delivering seamless, 10-star customer service experiences complemented by world-class, personalized human support that empowers hosts and guests at every step of their journey. As a Data Scientist working on Causal Inference in CS, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation agents to enable personalized, fair and exceptional experience for guests & hosts using advanced causal inference analysis for Community Support. The Difference You Will Make: We're looking for a motivated and talented Data Scientist with strong causal inference expertise to join the Community Support Data Science team. You'll partner closely with the area's tech lead on high-impact projects spanning AI-powered products, differentiated service, and operations optimization. The ideal candidate brings sharp applied inference intuition, a bias toward impact, and the ability to cut through ambiguity to drive clarity in complex problem spaces. You’ll work on high-impact projects like: Design rigorous experiments & quasi-experiments to measure the causal impact of CS product launches and drive data-informed launch decisions. Build causal ML models to optimize Make Goods budget allocation and maximize business impact. Conduct causal inference analyses to quantify the long-term effects of product changes and uncover heterogeneous treatment effects. Deliver strategic insights on quality-cost tradeoffs, empowering leadership to deliver the best possible support experience to our community. A Typical Day: Inference & Measurement: Design and implement causal inference frameworks and statistical models to measure the impact of interventions, evaluate system performance and uncover opportunities for improvement. Modeling: Build, evaluate and iterate on causal ML models that power high-stakes decisions, applying best practices across the full model lifecycle from feature engineering to production deployment Optimization: Develop frameworks to analyze tradeoffs between competing objectives (accuracy, coverage, user experience and operational cost), and propose strategies to improve overall effectiveness. Collaborate Cross-Functionally: Build strong relationships with cross-functional partners across Product, Design, Engineering, Operations, and Analytics to drive collaboration and innovation. Influence Decisions: Communicate learnings to leaders and stakeholders in a clear, compelling manner that drives informed, data-driven decision-making. Empowerment: Think strategically about how to scale and evolve data science capabilities within your domain, contributing to the long-term vision for how science drives platform outcomes. Your Expertise: 2+ years of industry experience in a quantitative analysis role with a Master's degree in a quantitative field (statistics, economics, computer science, etc.), or PhD in relevant fields. Strong knowledge of causal inference and experimental design. Strong knowledge of Bayesian modeling and statistical inference. Hands-on experience building and deploying statistical or ML models in production environments. Skilled in statistical programming (Python/R) and database usage (SQL). Proven ability to communicate clearly and effectively to audiences of varying technical levels. Ability to translate complex findings into compelling narratives that drive impact. Excellent project management, communication and collaboration skills. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected] . Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range$151,000—$175,000 USD

Positions Archive

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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to creating a world where anyone can belong anywhere. Our Community Support (CS) team is at the heart of that mission—delivering seamless, 10-star customer service experiences complemented by world-class, personalized human support that empowers hosts and guests at every step of their journey. As a Data Scientist working on Algorithms in CS, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation agents to enable personalized, fair and exceptional experience for guests & hosts using advanced LLM/ML modeling for Community Support. The Difference You Will Make: We're looking for a talented Data Scientist with LLM/ML expertise to join the Community Support Data Science team. In this role, you'll partner closely with the tech lead to tackle significant components of high-impact projects with a direct opportunity to shape and influence our AI-powered products, differentiated service experiences, and operational optimization strategies. The ideal candidate combines deep technical fluency in LLM/ML with a bias toward action and impact, comfort with ambiguity, and a passion for building scalable, scientific solutions. You’ll work on high-impact projects like: Implement advanced techniques to automate the LLM evaluation process with high efficiency and quality. Scale the high-quality synthetic datasets curation across various CS domains for training and evaluating LLM. Build LLM/ML models to understand customer issues based on diverse datasets and identify failure modes and opportunities for improvement. Build personalization models to offer differentiated experiences and maximize business impact. A Typical Day: Discover Opportunities: Identify high-impact business opportunities through data exploration and model prototyping, and translate business problems into scientific formulations. Uncover Insights: Analyze structured and unstructured data to uncover meaningful insights and craft actionable proposals that help shape strategy. Build and Ship: Build and deploy production LLM/ML models that directly contribute to the launch of data-driven products, leveraging AI tools to enhance efficiency and impact. Collaborate Cross-Functionally: Build strong relationships with cross-functional partners across Product, Design, Engineering, Operations, and Analytics to drive collaboration and innovation. Influence Decisions: Communicate learnings to leaders and stakeholders in a clear, compelling manner that drives informed, data-driven decision-making. Empowerment: Think strategically about how to scale and evolve data science capabilities within your domain, contributing to the long-term vision for how science drives platform outcomes. Your Expertise: 2+ years of relevant industry experience (e.g. data/ML scientist, tech lead, junior faculty) and a Master’s degree or PhD in relevant fields. State-of-the-art knowledge of AI/ML models. Strong fluency in Python/R and SQL, observation causal inference skill is a plus. Proven ability to communicate clearly and effectively to audiences of varying technical levels. Ability to translate complex findings and results into compelling narratives that drive impact. Excellent project management, communication, and collaboration skills. A product-oriented mindset, with the ability to apply conceptual and innovative thinking to develop and implement solutions that consider the user experience. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected] . Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range$151,000—$175,000 USD

Positions Archive

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We are looking for an AML/KYC Analyst to support AML/KYC activities across IMC's crypto counterparties and digital asset business. In this role, you'll help assess and manage AML/KYC risks associated with crypto markets, including high-risk counterparties, complex ownership structures, sanctions exposure and enhanced due diligence requirements. You'll contribute to risk-based counterparty assessments in a rapidly evolving regulatory landscape, combining strong analytical work with direct interaction with counterparties, trading teams and other internal stakeholders. This is an opportunity to play an important role in enabling IMC's digital asset business while helping to maintain a robust and effective AML/KYC framework. Your Core Responsibilities: AML/KYC Counterparty Reviews Perform customer due diligence (CDD) and periodic reviews for crypto counterparties Conduct risk-based counterparty reviews with exposure to enhanced due diligence (EDD) requirements Analyze complex ownership and control structures, including offshore and layered structures where relevant Assess AML/CTF and sanctions risks associated with counterparties, products and jurisdictions Manage escalations relating to high-risk counterparties and onboarding matters Conduct independent AML/KYC risk assessments and determine appropriate risk classifications Prepare high-risk cases and escalation memos for senior stakeholder approval Screening & Risk Analysis Conduct adverse media and sanctions screening using relevant screening tools Identify and assess AML/CTF and sanctions-related red flags associated with crypto counterparties and digital asset activities Stakeholder & Counterparty Engagement Engage directly with counterparties regarding AML/KYC requirements and documentation requests Work closely with Trading, Legal, Compliance and operational teams on onboarding and risk matters Provide practical AML guidance to internal stakeholders on crypto-related risks and controls Governance & Regulatory Support Support AML/KYC enhancement initiatives and control improvements Assistance with AML/CTF policies, procedures and guidance materials Assist with internal audits, regulatory reviews and remediation actions Remain current on AML/CTF regulatory developments, sanctions frameworks and industry expectations relevant to digital assets Key deliverables Timely and accurate completion of CDD analyses and periodic counterparty reviews Effective handling of counterparty KYC requests and communications Risk-based analysis of adverse media and sanctions screening alerts Reliable and well-documented AML transaction monitoring Your Skills and Experience: 4+ years of AML/KYC/CDD experience within crypto, trading, banking, payment institutions or other regulated financial institutions Strong understanding of enhanced due diligence (EDD) requirements and risk-based AML/KYC assessments Prior familiarity with AML/CTF risks and typologies relevant to digital assets and crypto markets is preferred (but not mandatory) Experience conducting independent risk assessments and exercising sound judgement Familiarity with crypto transaction tracing and wallet screening tools is preferred Knowledge of relevant AML/CTF legislation, including sanctions frameworks Experience dealing with complex legal entity structures and institutional counterparties CAMS certification preferred; crypto-related AML certifications are a plus Strong analytical and investigative mindset Ability to independently manage complex AML/KYC matters from onboarding through ongoing monitoring Confident communicator, capable of interacting directly with counterparties and senior stakeholders Pragmatic and risk-based approach to problem solving Comfortable operating in a fast-paced and evolving regulatory environment High level of ownership, accountability and attention to detail What we offer A high-impact role in a small, expert team holding significant regulatory responsibility A collaborative, high-performance culture that rewards ownership and initiative Exposure to AML operations across multiple jurisdictions Support to obtain CAMS certification if not already held About Us IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we’ve been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.

IMC

Proprietary trading

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Summary We are seeking a detail-oriented and proactive QA Engineer - II who designs and executes comprehensive quality assurance strategies across front-end and back-end applications. This role takes ownership of test planning, execution, automation, and defect management while contributing to the continuous improvement of QA practices, tools, and systems. The ideal candidate combines strong manual testing expertise with growing automation skills to ensure the quality, reliability, and performance of our software products. Duties & Responsibilities Develop, execute, and maintain test cases, test scenarios, and test plans based on business and technical requirements for both front-end (UI) and back-end (API/database) components. Perform functional, regression, integration, performance, and usability testing across multiple environments. Collaborate with developers, product managers, and fellow QA engineers to define acceptance criteria, review requirements, and ensure comprehensive test coverage. Identify, document, and track defects using tools such as JIRA; troubleshoot root causes, verify fixes, and ensure product stability. Contribute to the improvement of QA tools, test frameworks, CI/CD integration, and best practices. Prepare test execution reports and communicate testing progress, risks, and results to stakeholders. Participate in requirement and design reviews, providing feedback from a quality assurance perspective. Experience: 4+ years of experience in software quality assurance, including manual and automation testing of web applications. Education: Bachelor's degree in Computer Science, Engineering, or a related discipline. Technical Skills: Hands-on experience in front-end testing (UI validation) and back-end testing (API and database testing). Proficiency in API testing using tools such as Postman. Ability to write and execute basic to intermediate SQL queries for backend validation. Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Playwright) with scripting ability in Python & Java. Hands-on experience with Agile development methodologies, CI/CD pipelines (e.g., Jenkins), and version control systems (e.g., Git). Solid understanding of REST APIs and backend testing practices. Experience using defect tracking and test management tools such as JIRA. Soft Skills: Strong analytical and problem-solving skills with keen attention to detail. Excellent communication, documentation, and collaboration skills for working within cross-functional teams. Willingness to learn, adapt, and contribute to automation and process improvement initiatives. Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here .

Tekion

End-to-end cloud native automotive platform

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Key Responsibilities Drive end-to-end product lifecycle – Own discovery, definition, design, launch, adoption, and iteration for assigned Core CRM capabilities; define success metrics and KPIs; use data to prioritize investments, evaluate trade-offs, and guide post-launch improvements. Conduct user research and discovery – Conduct customer interviews, persona and workflow analysis to deeply understand dealership processes, sales workflows, and customer pain points; translate insights into product requirements. Partner with cross-functional teams – Collaborate with Engineering, Design, Data, GTM, and Customer Success to align on scope, timelines, and execution; lead regular sync meetings and champion product decisions across functions. Write clear product specifications – Document requirements, acceptance criteria, and user stories in PRDs and design specs that guide engineering and design execution; ensure clarity and alignment before development begins. Monitor adoption and customer health – Track feature adoption, customer engagement, and usage trends; identify adoption barriers and work with Success teams on enablement; drive continuous improvement based on real-world usage patterns. Gather and synthesize customer feedback – Establish feedback loops through customer interviews, support tickets, and product analytics; identify patterns and prioritize opportunities with highest customer and business impact. Drive business impact and ROI – Define clear success metrics tied to business outcomes (revenue, retention, adoption); regularly report on product performance; demonstrate and communicate product value to leadership and customers. Lead sprint planning and agile execution – Facilitate sprint planning, backlog grooming and refinement; ensure teams have clarity on priorities and dependencies; maintain sustainable team velocity and execution quality standards. Requirements 3+ years of Product Management experience owning customer-facing SaaS products Advanced degree (MBA or Masters) from a top-tier institution. Strong product and business acumen with ability to operate in complex, multi-stakeholder environments Analytical and data-driven, with comfort in leveraging dashboards, metrics, and usage insights for product decision-making and continuous improvement Excellent written and verbal communication Experience partnering closely with Engineering, Design, Data, and GTM teams Experience building scalable systems and processes Demonstrated experience using Agile methodologies Preferred Skills AI/ML product management experience Experience in the automotive retail industry or with dealer/OEM data Prior experience with CRM, sales enablement, or lead management products Track record of shipping products that drive measurable customer adoption and revenue impact Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here .

Tekion

End-to-end cloud native automotive platform