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1mo ago

IT Service Desk Specialist

Boston, Massachusetts, United States

Imagine if you had the skills, knowledge, and teammates to both understand the root of the world’s most pressing problems and build the technologies and companies best positioned to solve them. RA Capital has done exactly that for more than two decades, backing bold ideas in medicines to further human health and now expanding into Planetary Health to improve how efficiently we utilize the world’s precious resources. RA Capital is among the leading providers of capital and services to the most promising innovators in the world. We invest flexibly—seed to IPO and beyond, anywhere in the world—with $10 B+ under management and a culture that prizes curiosity, rigor, and collaborative debate. We are investors who not only fund companies but get elbow deep in building them. From helping them recruit talent to helping them recruit patients for their studies to helping match them to strategic partners and even going to Washington to win reforms, RA Capital’s large team has people with nearly every relevant expertise one might need to turn an idea into a cure that actually helps people. If you live for first-principles problem-solving with great colleagues, thrive on complexity, and want to do meaningful work that ripples across industries and ecosystems, you’ll feel at home at RA Capital. Here, questions are welcomed, ideas are tested, and victories are shared. Even our lawyers are creative and engaging. And don’t get us started on our compliance team’s wicked sense of humor; nothing about what we do is boring. Are you ready to bring your creativity, discipline and collaborative spirit to help us invent the future? Join us and you’ll collaborate daily with investors, founders, physicians, biologists, engineers, economists, and reform advocates who think in systems and act with urgency. Join us to invent a happier, healthier, more productive future - and have fun doing it. IT Service Desk Specialist As an IT Service Desk Specialist, you will be a key member of the IT Operations team, providing frontline technical support to employees across the organization. You will bring curiosity, a passion for technology, and a strong customer-service mindset to a fast-paced, collaborative environment. The ideal candidate is an effective communicator who enjoys solving problems and continuously learning new technologies. Essential Job Functions Provide technical support by troubleshooting and resolving issues submitted through the IT ticketing system Manage and resolve service desk tickets in a timely manner, coordinating with employees to identify root causes and solutions Collaborate with other members of the IT team to diagnose and resolve more complex technical issues Escalate issues as needed while maintaining clear communication and ownership Required Knowledge, Skills, and Abilities Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience Strong customer service skills, preferably gained in a professional work environment Excellent written and verbal communication skills Ability to prioritize tasks effectively and manage time in a dynamic environment Professional demeanor with strong interpersonal and teamwork skills Working knowledge of Windows and macOS operating systems, as well as mobile platforms (iOS and Android) Experience with Google Workspace preferred Prior troubleshooting experience is a plus but not required What You Will Get to Do Gain hands-on experience solving real-world technical challenges in a dynamic IT environment Work with and support technologies including Okta, Google Workspace, Microsoft 365, Netskope, Cisco Meraki, KnowBe4, JAMF, and Intune Receive mentorship from experienced IT professionals to support your technical and professional development Develop insight into how IT Operations supports and enables the broader business Working Hours Hybrid schedule with on-site presence in our Boston office Occasional early or late hours may be required to support team coverage Working Environment Professional office environment Primarily indoor work involving sitting and standing Assigned workstation provided Compensation RA Capital Management is committed to fair and equitable compensation practices. Pay for this position will be based on experience, skills, qualifications, and current market conditions. In addition to base salary (listed below), employees may be eligible for performance-based bonuses and a comprehensive benefits package that includes health insurance, retirement contributions, and paid time off. Total Rewards We take pride in offering a comprehensive employee benefits program as a key part of overall compensation. Our Total Rewards include: Employer-paid monthly premiums for health, dental, and vision coverage Wellness benefits and programs to support physical and mental well-being Resources and perks that enhance work-life balance and financial security We’re dedicated to helping our employees thrive professionally and personally. Massachusetts base pay range$70,000—$90,000 USD ​RA Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require an accommodation during the interview process, please reach out to [email protected] for assistance.

Hybrid
Jobs at RA Capital Management, LLC
Jobs at RA Capital Management, LLC

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1mo ago

Associate Director, Nonclinical Development

Boston, Massachusetts, United States

About Avalyn Avalyn aims to transform the treatment paradigm for pulmonary fibrosis and other serious, rare respiratory diseases. The company is advancing optimized inhaled formulations of established antifibrotic medicines designed to deliver drug directly to the lungs, enhance local efficacy, and reduce systemic side effects. Avalyn’s AP01 program is an optimized inhaled formulation of pirfenidone currently being evaluated in MIST, a global Phase 2b clinical trial in patients with progressive pulmonary fibrosis (PPF). AP01 has demonstrated encouraging safety and clinical activity across Phase 1b and an ongoing, multi-year open-label extension trial, with long-term data supporting the potential to preserve lung function while improving tolerability relative to historical oral pirfenidone. Avalyn’s AP02 program is an optimized inhaled formulation of nintedanib currently being evaluated in AURA, a global Phase 2 clinical trial in patients with idiopathic pulmonary fibrosis (IPF). Avalyn is also advancing AP03, an inhaled fixed-dose combination of pirfenidone and nintedanib, designed to deliver multiple antifibrotic mechanisms through a single lung-targeted platform. By leveraging its proprietary drug-device approach and deep expertise in rare respiratory disease development, Avalyn aims to establish a new standard of care in pulmonary fibrosis through inhaled, lung-targeted therapies. For more information, please visit avalynpharma.com and follow the company on LinkedIn . Position Overview: The Associate Director, Nonclinical Development will serve as a key scientific contributor within the Translational Sciences organization, supporting the advancement of Avalyn's pipeline through pre-clinical and clinical development stages. This individual will contribute to integrated development strategies that leverage pharmacology, translational science, biomarkers, and nonclinical evidence packages to inform candidate progression, dose selection, regulatory submissions, and clinical development plans. Reporting to the VP, Translational Sciences, the role requires strong pharmacology expertise, excellent scientific judgment, and exceptional technical writing skills to effectively synthesize and communicate complex data to cross-functional teams, regulatory agencies, and external stakeholders. The successful candidate will be a highly collaborative partner with a focus on scientific rigor, operational excellence, and advancing program objectives in a dynamic small biotech environment. Key Responsibilities: Apply pharmacology expertise to evaluate mechanism of action, target engagement, exposure-response relationships, and dose selection strategies across development programs, including inhalation programs and respiratory models. Design and execute translational research strategies that connect nonclinical findings to clinical hypotheses for inhaled anti-fibrotic therapeutics. Lead the planning, oversight, and interpretation of nonclinical studies designed internally and conducted through CRO partners, ensuring alignment with program objectives, timelines, and regulatory expectations. Contribute to the development and oversight of nonclinical and clinical bioanalysis strategies and activities, as appropriate. Identify and qualify translatable biomarkers that can be deployed in early clinical trials to assess target engagement and disease modification. Partner with CMC, Clinical Pharmacology, Regulatory, and Biostatistics to integrate translational data into IND-enabling packages and clinical study design. Author, review, and provide strategic input to regulatory documents, including IND submissions, investigator brochures, briefing documents, nonclinical overviews, and clinical development plans, applying strong scientific writing and communication skills. Monitor external scientific and competitive landscapes to identify emerging opportunities, technologies, and development strategies relevant to respiratory diseases and broader portfolio objectives. Evaluate nonclinical and clinical data to identify opportunities, risks, and key development decisions across the portfolio. Present data and strategies at internal team meetings and external scientific conferences. Qualifications: Ph.D. (or equivalent degree) in Pharmacology, Physiology, Pulmonary Biology, Biochemistry, or a closely related field is required. A minimum of 7-10 plus years of relevant industry experience in translational sciences, nonclinical pharmacology, or related functions within biopharmaceutical drug development is required. Demonstrated experience with inhaled drug delivery and/or respiratory pharmacology is highly preferred. Deep knowledge of pulmonary fibrosis biology and relevant in vitro , ex vivo , and in vivo disease models is required; familiarity with complex signaling pathways is a plus. Familiarity with biomarker strategy, including identification, qualification, and application in early-phase clinical trials. Exceptional scientific writing skills with demonstrated experience serving as a primary author for regulatory submissions, development plans, study reports, investigator brochures, briefing books, and manuscripts. Strong scientific communication skills; able to distill complex data for cross-functional audiences. Collaborative and team-oriented with the ability to thrive in a fast-paced, small company environment. Proposed pay range$179,000—$202,000 USD

Director
Culture & Careers | Avalyn Pharma Inc
Culture & Careers | Avalyn Pharma Inc

BVD hires talented and passionate scientists, directors, and managers who have a shared vision and commitment to improve the lives…

1mo ago

Content Manager

Boston, Massachusetts, United States

About Us Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence. We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way. Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision. Ready to make an impact? Join us and let’s build the future together. About the Role Abacus Insights has deep expertise and a growing set of products, but that expertise doesn't yet show up in market. We're looking for a Content Manager to change that: to build the content engine that turns what our Subject Matter Experts know into the blogs, white papers, and thought leadership that get Abacus found, believed, and remembered. As a key individual contributor, this role owns content strategy and execution end to end, from planning the editorial calendar to writing and editing the final piece. You'll run a repeatable production cadence with SMEs across the company, translating their expertise into original points of view, and you'll be the copy editor who makes sure everything Abacus puts into the world is sharp and consistent. You'll also build the competitive intelligence that sharpens our messaging, and you'll work in close partnership with Product Marketing, Growth Marketing and Sales Enablement to keep content, campaigns, and sales materials speaking with one voice. If you love turning technical expertise into compelling stories and want to build a content function from the ground up, this role is for you. Your day to day Content Strategy & Planning Develop and maintain an integrated editorial calendar, built around monthly content pillars aligned to priority solution areas, product launches, and business priorities. Run the content production cadence: intake the SME's first draft, develop it into finished content, and deliver it in a timely manner. Identify content gaps across the buyer journey and recommend new assets to support marketing objectives. Manage content production timelines and coordinate deliverables across internal stakeholders. Content Development Develop content that establishes Abacus's point of view on priority solution areas. Turn content briefs into blog posts, articles, white papers, and SEO-optimized content. Develop and manage additional content including website copy, eBooks, executive thought leadership, and video and webinar scripts. Copy Editing Serve as copy editor across Marketing content projects, ensuring brand voice, clarity, grammar, and consistency. Proof and suggest edits on materials such as battlecards, decks, and sell sheets. Competitive Intelligence Research competitor activity, market trends, and emerging industry topics. Develop and maintain competitive intelligence briefs to inform messaging, positioning, and content direction. Cross-Functional Collaboration Partner with Product Marketing to translate positioning, messaging, competitive insights, and product strategy into customer-facing content. Collaborate with Growth Marketing on campaign content and editorial calendar alignment. Partner with Sales Enablement on proofing and message consistency across sales-facing materials. Interview subject matter experts and translate complex technical concepts into clear, compelling business value. Coordinate with Product Management to ensure product accuracy while maintaining customer-centric messaging. Content Governance Maintain editorial standards, brand voice, messaging consistency, and content quality. Manage content review and approval workflows across Product, Marketing, Sales, and executive stakeholders. Ensure content remains current by conducting regular audits and updating assets as products and markets evolve. Maintain operational trackers, including content delivery and editorial calendar status. Content Performance Monitor content engagement and performance metrics. Use analytics to identify optimization opportunities. Recommend content improvements based on customer feedback, sales insights, competitive intelligence, and campaign performance. Support SEO and AEO best practices AI & Content Operations Leverage AI tools to improve content development efficiency while maintaining editorial quality and brand standards. Establish repeatable content creation workflows and templates. Identify opportunities to scale content production through automation and process improvements. What you bring to the team Bachelor's degree in Business, Marketing, Communications, Journalism, English, or related field. Minimum 5 years of experience in B2B content marketing or content strategy. Experience working in fast-growing, cross-functional teams, particularly mission-driven or healthcare-related companies. Strong writing and editing skills, with a portfolio that shows both creativity and clarity. Experience in healthcare technology, SaaS, healthcare data, or enterprise software. Experience translating complex technical concepts into business-focused messaging. Demonstrated ability to craft thoughtful, strategic content across a variety of formats, including digital channels. Comfort working in ambiguity, rolling up your sleeves, and managing content end to end. Strong project management and organizational skills. Experience managing multiple concurrent projects with competing priorities. What we would like to see, but not required Experience supporting product launches. Familiarity with sales enablement content. Experience working within regulated or highly technical industries. Familiarity with SEO best practices and content performance analytics. Experience with AI-assisted content creation tools. Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you’ll get in return Unlimited paid time off – recharge when you need it Work from anywhere – flexibility to fit your life Comprehensive health coverage – multiple plan options to choose from Equity for every employee – share in our success Growth-focused environment – your development matters here Home office setup allowance – one-time support to get you started Monthly cell phone allowance – stay connected with ease Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know. AI Use in Recruitment We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. We do not remove the human element—our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process. By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws. Please review our Applicant Privacy Notice for more information, including your rights.

Remote|Manager
Abacus Insights
Abacus Insights

Abacus insights builds best-in-class healthcare platforms for our customers. Similarly we are committed to building our company upon a strong…

1mo ago

Business Solution Manager

Boston, Massachusetts, United States

About Us Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence. We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way. Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision. Ready to make an impact? Join us and let’s build the future together. About the Role We are seeking an experienced Business Solution Manager to join our team. In this role, you'll be the connective tissue between a client's business need and the design that delivers it. You'll own the definition and quality of business requirements throughout an engagement, making sure business intent, scope, and success criteria are unambiguous, then carry that understanding through to the design itself so what reaches the developers is clean and buildable rather than a set of open questions. Doing that well takes two things at once: command of healthcare business context, and the data literacy to work directly in the data. This is a client-facing role, so you'll translate complex healthcare challenges into precise requirements, and you'll have the technical fluency to reason about how those requirements become a working design. No engagement lives in isolation. A data model built for one client's use case can share structure with a completely different client's need; a transformation rule written for one state's requirements often anticipates the next state's. You'll need to see each requirement as part of a larger system — of clients, states, use cases, and data flows — and make design choices that hold up across that system, not just for the request in front of you. Our clients are US health plans and the partners who serve them, and the engagements span everything it takes to make their data usable. That can mean standardizing and migrating data onto a new platform, meeting evolving regulatory and compliance mandates, or powering the broader analytics and reporting programs that drive payer performance — across Medicare, Medicaid, and Commercial lines of business. Your day to day Own the Requirements-to-Design Arc Lead discovery sessions with client subject matter experts to understand the why and what behind each use case: the business context, pain points, expected outcomes, and success criteria, rather than just the surface-level data ask. Translate each use case into a set of clear, testable requirements, with the success criteria and non-functional requirements that define what done looks like, keeping full traceability from business need to requirement. Document the requirements unambiguously for the client and downstream teams, then translate them into a design the developers can build from: the source-to-target data flow, transformation logic, and business rules that produce the intended output. Determine the appropriate grain and structure of a dataset given the business context, so the design answers the real question rather than an approximation of it — and trace how that grain decision ripples into every downstream report, model, or program that consumes the data. Map the dependencies before finalizing a design: which other workstreams, reports, or client use cases touch this same data, and how a change here could break or benefit them. Apply systems thinking as a default habit, not an exception: recognize when a design built for one client, state, or use case can become a reusable pattern, and actively design toward that reuse rather than discovering it in hindsight. Work Hands-On With Data Write and execute SQL to analyze and probe data, test assumptions, and prototype throughout requirements and design. Hands-on data work is core to this role, not occasional. Be the Client-Facing Anchor Drive requirements-gathering and clarification conversations with clients, since incomplete or poorly elicited requirements undermine everything built downstream. Represent client intent throughout the engagement and remain an active point of contact through delivery. Translate fluently between business and technical audiences, so both sides share the same understanding. Collaborate Across Delivery Be the central node connecting the client and the internal team, holding the business context and design drivers that shape the build. Act as the client's SME for Solution Architects, Product, QA, Account Management, and Program Management, giving them clean hand-offs with the context, business rules, and logic they need to execute without rework or reinterpretation. Hold the wider view across a multi-workstream engagement: understand how a decision made for one workstream affects the others, and flag those ripple effects before they surface as rework. What you bring to the team Bachelor's degree, or equivalent relevant experience. 3+ years working in the US healthcare domain and with healthcare data (claims, provider, membership/eligibility, benefits, prior authorization, or PBM). Payer experience required — direct experience working with or for a US health plan (Medicare, Medicaid, or Commercial), whether in-house or through healthcare consulting. Working command of core payer concepts such as membership/enrollment, provider, claims, and authorizations, enough to reason about business context rather than specialize narrowly in any one area. Able to write and execute SQL to explore, probe, and prototype against data. SQL is required; exposure to Databricks or Snowflake is desirable. This is distinct from a software or data engineering background. Experience eliciting and authoring business requirements in complex, data-driven environments. Confident client-facing communication; able to drive a conversation and elicit requirements clearly. Comfort operating with ambiguity and re-prioritizing frequently across a large, multi-workstream engagement. Demonstrated systems thinking: a track record of designing for reuse and scale across states, clients, or use cases rather than solving each case in isolation — able to trace how a single requirement or data model decision affects other parts of a larger data ecosystem, and to weigh those second-order effects when making design trade-offs. What we would like to see, but not required Background that already blends business analysis with hands-on data work, such as a Business Analyst or Business Data Analyst role. Familiarity with HEDIS and Stars quality reporting, risk adjustment, payment integrity, value-based care analytics, provider data management, or CMS interoperability (CMS-0057). Working knowledge of data modeling concepts, including how the grain and structure of a dataset shape its downstream use. Familiarity with Medicaid data or PBM platforms. Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants. What you’ll get in return Unlimited paid time off – recharge when you need it Work from anywhere – flexibility to fit your life Comprehensive health coverage – multiple plan options to choose from Equity for every employee – share in our success Growth-focused environment – your development matters here Home office setup allowance – one-time support to get you started Monthly cell phone allowance – stay connected with ease #LI-SB1 #LI-Remote Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know. AI Use in Recruitment We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. We do not remove the human element—our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process. By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws. Please review our Applicant Privacy Notice for more information, including your rights.

Remote|Manager
Abacus Insights
Abacus Insights

Abacus insights builds best-in-class healthcare platforms for our customers. Similarly we are committed to building our company upon a strong…

1mo ago

Channel Manager

Boston, Massachusetts, United States

About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You The Channel Sales Manager wins, maintains, and expands relationships with assigned Technology Advisors in their territory. The Channel Sales Manager is responsible for achieving sales, profitability, and partner recruitment objectives. The Channel Sales Manager owns the partner relationship and represents the entire range of company products and services to assigned partners. What you'll do and how you'll make an impact Owns the relationship with assigned Technology Advisors in their territory. Establishes productive, professional relationships with key personnel in assigned Technology Advisor accounts. Coordinates the involvement of AppDirect personnel, including engineering, support, service, and management resources, in order to meet partner performance objectives and partners’ expectations. Meets assigned targets for profitable sales volume and strategic objectives in assigned Technology Advisor accounts. Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship, and documents in Technology Advisor account plans. Proactively assesses, clarifies, and validates Technology Advisor needs on an ongoing basis. Sells through partner organizations to end users in coordination with partner sales resources. Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel. What you’ll need/Assets Bachelor's degree 2+ years of channel sales experience in a business-to-business sales environment. Advanced knowledge of industry software and hardware terminology and concepts. Outstanding collaboration and communication skills. Exceptional written and verbal communication skills. Strong customer-facing, presentation, and negotiation skills. Ability to effectively position and contrast competitive solutions to the customer. Ability to work effectively in a fast-paced, results-oriented environment. Familiarity with Google G-suite, Salesforce.Com, and various business software applications. Ability to analyze data and find opportunities and risks. A positive attitude. Regardless of the circumstances; you take ownership and focus on achieving the best outcomes. Travel required. At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting [email protected] . #remote

Remote|Manager
AppDirect
AppDirect

Enterprise SaaS marketplace

1mo ago

Product Support Analyst

Boston, Massachusetts, United States

✨ $70k-$95k / yearest.

Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page . Job description We are looking for a Product Support Analyst to join our growing team in Boston who will have a hands-on approach, become an expert on Akeneo’s products and help our clients and partners unlock growth through the power of our Product Experience Management (PXM) solutions. Our squad is filled with dedicated and passionate people who take pride in going the extra mile to deliver the best customer experience with team members based in Boston, Nantes & Sydney. Respond to functional and technical requests in an empathetic, accurate, and timely manner from the Jira Service Desk portal. Coordinate the technical qualification of bugs and questions with our Support Software Engineers and the patch releases with our maintenance leaders. Carry the resolution of support requests from start to finish, displaying strong internal collaboration to deliver the best customer experience to our clients and partners. Contribute actively to the ongoing learning and success of the Customer Product Support team, helping to achieve team goals and successes. Build on customer and partner feedback by improving our functional and technical documentation. Engage in the on-call duties to effectively support our clients in enhancing their product experience. Collaborate with the rest of the product squads to test new features and bug fixes, and help to surface meaningful customer feedback. What we look for You have at least +3 years of experience in the SaaS Support field. You naturally look for all resources possible to make a difference and grow our customers' happiness. You love solving puzzles. You can quickly learn and can easily explain technical problems clearly. You regularly use tools like Datadog for logs and Postman for API calls to further investigate and identify the root cause of behaviors. You know how to communicate effectively with internal/external stakeholders, and you believe cross-continental communication is a fun challenge. You are proactive, autonomous, self-motivated, and resourceful. You love being challenged, and you enjoy being involved in multiple tasks. You have experience working with Jira Service Desk or other ticketing systems, Datadog, and GitHub. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! Interview process 30-minute screening call with a member of our Talent Acquisition team 60-minutes call with the hiring manager Technical test 60-minute Behavioural interview Life at Akeneo Work Environment - Work-Life Balance: Enjoy 25 days of annual leave with flexible working hours, and a hybrid setup allowing 3-4 days working from home. Option to Work from Anywhere for up to 30 days per year. - Home Office & Commuting Allowance: Enjoy a $600 budget to enhance your home office and an $80 monthly sustainable transportation allowance for eco-friendly commuting. Inclusivity - Generous Parental Leave: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. A gradual return to work program is also available. - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development - Professional Development: Access a $1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with a structured company onboarding program. Wellbeing - Health & Insurance: Receive 100% employer contribution for employees and their dependents for medical, dental, and vision benefits up to the set caps. - Financial Security: Benefit from a 401k with a 4% company match and short as well as long-term disability insurance. - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don’t hesitate to contact our Talent Acquisition team.

Hybrid|Mid|Full-time|Software
Akeneo
Akeneo

The product experience company and global leader in Product Information Management

1mo ago

RN - Hospital at Home, Overnights

Boston, Massachusetts, United States

$124.8k-$135.2k / year

$3,000 Sign On Bonus HICU® Health Services RNs at BAYADA earn a salary of $60-65 per hour Be the pediatric nurse you always wanted to be at BAYADA Home Health! BAYADA Home Health Care has immediate opportunities on our HICU® Health Services team for RNs interested in helping infants and young children transition from the hospital to home in the Boston, MA area! ​We are seeking RNs who can work full time overnight shifts. As an ICU or high-tech pediatric nurse, you have chosen a challenging, yet rewarding career. Now, experience what it is like to bring those pediatric clients home! The HICU® Health Services Hospital at Home ICU Nurse works in a team-based environment acting as an extension of a hospital care team, delivering quality skilled nursing care to clients at home. Children should live at home, and you can be part of that!​ We are proud to offer our HICU® Health Services Hospital at Home ICU Nurses: ​ Weekly pay Caring for patients one-on-one Scholarship and development opportunities, free courses, and on-the-job training A caring team environment that focuses on your growth and development Stable and supportive work environment Compensation & Schedule: Competitive pay ranges: $60-65/hour $3,000 Sign On Bonus Full-time overnight scheduling Qualifications for HICU® Health Services Hospital at Home ICU Nurses:​ Have a current license as a Licensed Practical Nurse Have a least one year of verifiable work experience as an RN NICU, PICU, ICU, or home care trach/vent experience with infants/pediatrics required Demonstrated competence in infusion and tracheostomy/ventilator care (demonstrated in home or lab) Thrive in a Culture That Cares: We put your well-being first, fostering an inclusive and collaborative environment of belonging where you can achieve your goals. Don't just take our word for it: Rated 3.8 stars on Indeed & Glassdoor Newsweek's Greatest Workplace for Overall, Women, Parents & Families, Diversity Forbes Best Employers for Veterans We can’t wait to meet you! #SNU-HICU As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Jobs at BAYADA Home Health Care
Jobs at BAYADA Home Health Care

--

1mo ago

RN - Hospital at Home, FT Day Shifts

Boston, Massachusetts, United States

$124.8k-$135.2k / year

$3,000 Sign On Bonus HICU® Health Services RNs at BAYADA earn a salary of $60-65 per hour Be the pediatric nurse you always wanted to be at BAYADA Home Health! BAYADA Home Health Care has immediate opportunities on our HICU® Health Services team for RNs interested in helping infants and young children transition from the hospital to home in the Boston, MA area! ​We are seeking RNs who can work full time overnight shifts. As an ICU or high-tech pediatric nurse, you have chosen a challenging, yet rewarding career. Now, experience what it is like to bring those pediatric clients home! The HICU® Health Services Hospital at Home ICU Nurse works in a team-based environment acting as an extension of a hospital care team, delivering quality skilled nursing care to clients at home. Children should live at home, and you can be part of that!​ We are proud to offer our HICU® Health Services Hospital at Home ICU Nurses: ​ Weekly pay Caring for patients one-on-one Scholarship and development opportunities, free courses, and on-the-job training A caring team environment that focuses on your growth and development Stable and supportive work environment Compensation & Schedule: Competitive pay ranges: $60-65/hour $3,000 Sign On Bonus Full-time day shift scheduling Qualifications for HICU® Health Services Hospital at Home ICU Nurses:​ Have a current license as a Licensed Practical Nurse Have a least one year of verifiable work experience as an RN NICU, PICU, ICU, or home care trach/vent experience with infants/pediatrics required Demonstrated competence in infusion and tracheostomy/ventilator care (demonstrated in home or lab) Thrive in a Culture That Cares: We put your well-being first, fostering an inclusive and collaborative environment of belonging where you can achieve your goals. Don't just take our word for it: Rated 3.8 stars on Indeed & Glassdoor Newsweek's Greatest Workplace for Overall, Women, Parents & Families, Diversity Forbes Best Employers for Veterans We can’t wait to meet you! #SNU-HICU As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Jobs at BAYADA Home Health Care
Jobs at BAYADA Home Health Care

--

1mo ago

Sr. Embedded Software Engineer

Boston, Massachusetts, United States · Golden, Colorado, United States

$140k-$180k / year

Tomorrow.io’s Space & Sensors team is responsible for the development of unique RF-based sensing systems, such as radar, from architecture through implementation. The team is also responsible for the development of corresponding spacecraft and constellations in support of Tomorrow.io’s Operation Tomorrow Space, which will collect data to be integrated seamlessly into our existing forecasting and modeling systems, revolutionizing global weather intelligence. We are looking for a passionate Senior Embedded Software Engineer who enjoys designing and delivering reliable, high-performance software for complex embedded and user systems. As a member of the Space and Sensors software team, you will develop embedded and application software in C++ and Rust for Tomorrow.io’s software defined radar system and weather satellite constellation. You will collaborate with a multidisciplinary team to build software that integrates payload and spacecraft subsystems into our numerical weather prediction (NWP) system. The work you do will enable real-time configuration of and data acquisition from radar hardware. Your contributions will help make sure we are building the best weather platform in the world. What You’ll Do Develop mission-critical software applications Design, implement, and test embedded and user applications in C++ and Rust that support configuration, command, control, and interface functionality for SoC-based radar payload platforms , enabling mission operations for Tomorrow.io’s software defined radar system and weather satellite constellation. Design and implement software interfaces for payload and mission operations Design and implement robust software components and interfaces that connect ConOps processors, payload controllers, and payload subsystems , enabling coordinated spacecraft and sensor operations. Deliver reliable and maintainable embedded software solutions Deliver reliable, maintainable software by writing well-structured, testable C++ and Rust code , contributing to scalable software architecture and long-term system maintainability. Integrate application software with spacecraft and payload systems Collaborate with firmware, hardware, and systems engineering teams to integrate application software with embedded platforms, payload electronics, and spacecraft subsystems. What You Bring 6+ years of experience developing embedded software in C/C++ and/or Rust , including writing reliable, maintainable application-level code for embedded systems. Strong experience developing software for embedded systems , including familiarity with embedded Linux ( i.e. Yocto Project , PetaLinux , or Buildroot ) and RTOS (i.e. FreeRTOS or Zephyr ). Experience developing software for ARM/FPGA-based SoC platforms (such as Xilinx Zynq or similar architectures) for mission-critical applications (i.e. automotive , medical, or aerospace) . Experience interfacing software with embedded systems and low-level interfaces , including familiarity with communication buses such as I2C, SPI, CAN, and AXI . Experience debugging and diagnosing issues across software, firmware, and hardware boundaries , including working with embedded debugging tools and system telemetry. So, if your passion is to contribute to the design of cutting edge next-generation radar software to provide weather intelligence to the world, and have fun while doing so, then this team is for you. If your experience is close but doesn’t fulfill all requirements, please apply. Tomorrow.io is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences. This position requires access to technology that is controlled under U.S. export control laws and regulations. Accordingly, this position is restricted to U.S. citizens, permanent residents and protected individuals unless and until any required licenses are obtained. Tomorrow.io is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Tomorrow.io participates in the E-Verify program in all US states, as required by law. At tomorrow.io we have established a workplace culture that values fairness and equal opportunities and we believe it is crucial for fostering a positive and productive environment. Regularly reviewing and adjusting pay practices to align with legitimate drivers of pay, such as job level, geographic location, and performance, demonstrates a commitment to maintaining equity within the organization. This commitment to ongoing assessment and improvement is key to creating a workplace that is not only diverse and inclusive but also fair and just. The anticipated salary range for this role is $140k to $180k subject to local market and candidates skills and experience. Comprehensive health benefits, unlimited paid time off and other benefits included. Relocation assistance may be offered/available for certain roles. Tomorrow.io is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected] ___________________________________________________________________________________________ About Tomorrow.io: Selected by TIME Magazine as one of the Top 100 Most Influential Companies in the World, Tomorrow.io is the world's leading Resilience Platform™. Combining next-generation space technology, advanced generative AI, and proprietary weather modeling, Tomorrow.io delivers unmatched forecasting and decision-making capabilities. Trusted by six of the top ten Fortune 500 companies, Tomorrow.io empowers organizations to proactively manage weather-related risks, opportunities, and enhance operational efficiency. From cutting-edge weather intelligence to real-time early warning systems, Tomorrow.io enables predictive, impact-based action for a safer, more resilient future. Learn more at Tomorrow.io. Ethos: Our ethos guides us in everything we do - The people of Tomorrow are here to make an impact, they show true grit, and always put people first. How we roll: We believe that magic happens when people work together. The People of Tomorrow take ownership with a bias for action. We believe in transparency and directness, putting work before ego, and empathy. The People of Tomorrow have a can-do attitude, are resilient, and curious. They are growth oriented, value people striving to be experts, and love to have fun. Here, your success is achieved by your impact and deliveries and not by the hours you put in. We have flexible hours and unlimited vacation days policy. The People of Tomorrow show empathy, mutual respect and work as one diverse team. We grow fast and move faster but we always see people first. Each person has their own career growth path for we believe that the only way for the company to grow is if you grow.

Hybrid|Senior
Tomorrow's Education
Tomorrow's Education

Educational institution focused on sustainability

1mo ago

Technical Program Manager I

Seattle, Washington, United States · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Join Axon’s Enterprise Professional Services team and help large, complex organizations unlock the full value of Axon’s technology ecosystem. In this role, you will support Enterprise customers across multiple Axon products, including Fusus, helping them address meaningful operational challenges through scalable, integrated software solutions. As a Technical Program Manager, you will partner closely with Enterprise customers to understand their needs, translate those needs into clear requirements, and support successful implementations across multiple platforms. You will operate effectively in complex environments, take ownership of your work, and collaborate with customers and internal teams to drive adoption, efficiency, and measurable outcomes. This role is well suited for someone who is motivated by impact, works well under pressure, and values teamwork and accountability. What You’ll Do Location: Based out of one of Axon’s US hub sites (Atlanta, Boston, Scottsdale, Seattle, or Sterling metro areas). This role follows a hybrid schedule with onsite collaboration Tuesday through Friday and remote flexibility on Mondays, unless an approved accommodation is in place. Travel: Up to 30% Reports To: Manager, Professional Services Serve as a core member of the Professional Services team supporting Enterprise customer implementations across Fusus and additional Axon products. Lead discovery sessions with Enterprise customers to understand business processes, operational goals, and system considerations across multiple stakeholders. Translate customer needs into clear, structured business artifacts, including functional requirements, user stories, workflows, and process documentation. Partner with Project Managers, Solution Architects, and Product teams to support the design and delivery of multi-product solutions. Work with customers to configure Axon software solutions in alignment with business objectives and organizational needs. Evaluate solution options and trade-offs, providing practical input that supports sustainable and scalable outcomes. Design, execute, and document User Acceptance Testing to validate solutions against defined Enterprise use cases. Develop and deliver training materials and enablement sessions to support customer adoption and long-term success. Build trusted working relationships with Enterprise customers while collaborating cross-functionally within Axon to ensure alignment, transparency, and progress. What You Bring Enterprise Environment Experience: Experience supporting large, complex organizations with multiple stakeholders and interconnected workflows. Ownership and Follow-Through: Demonstrated ability to take responsibility for deliverables, navigate challenges, and see work through to completion. Composure and Professionalism: Ability to remain calm, constructive, and effective when working through ambiguity, customer feedback, or change. Business Analysis Skills: Experience with discovery, requirements gathering, and translating business needs into actionable documentation. Technical Collaboration: Comfortable working in software-driven environments and partnering with technical teams to understand constraints and solution options. Clear Communication: Strong written and verbal communication skills, with the ability to explain complex concepts to both technical and non-technical audiences. Collaborative Mindset: Experience working cross-functionally with Product, Engineering, Sales, and Services teams. Analytical Thinking: Ability to learn quickly, connect details across systems and workflows, and ask thoughtful questions. Mission Alignment: Genuine interest in Axon’s mission and a desire to help customers achieve meaningful, real-world impact through technology. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$92,250—$147,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Remote|Manager
Axon
Axon

Military and law enforcement tech

1mo ago

Staff UC Software Engineer, Axon 911

New York, New York, United States · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Position Overview Axon 911's Carbyne Voice team is building the infrastructure that handles emergency calls — in the cloud. This is not a monitoring layer on top of existing telephony; it is the actual call-handling engine, responsible for every packet, every route, and every millisecond of uptime in a life-critical system. As a Staff UC Software Engineer, you will help design, build, and maintain this infrastructure, ensuring that no call fails — ever. Your work will directly influence the reliability of 911 dispatch for PSAPs across the country, while advancing one of the most novel cloud-native voice platforms in public safety. This is a hybrid role , with an expectation of four days per week in our Boston office. What You'll Do Design and develop cloud-based voice infrastructure handling SIP routing, call state management, and redundancy for emergency 911 systems Build and maintain integrations with telephony providers, PSAPs, and external partners, ensuring end-to-end call reliability in production environments Drive major features and architectural evolution of the voice platform Collaborate closely with operations, networking, and engineering teams to ensure system visibility, reliability, and alignment on infrastructure changes Participate in on-call rotations or incident response for production voice infrastructure, given the zero-failure requirement of the system What Makes You a Great Fit Deep experience with VoIP/UC systems and SIP protocol. You have written or integrated SIP-based applications and can speak fluently about the protocol's behavior Cloud platform experience, ideally AWS. You understand how to build distributed, fault-tolerant systems in the cloud, not just in hardware-based telecom infrastructure Familiarity with open-source VoIP tools such as FreeSWITCH and Kamailio. Direct experience with these is a strong signal; adjacent experience is welcome Comfort operating in a highly cross-functional environment. You work fluidly with networking, operations, and product teams and communicate technical complexity clearly We believe this role requires someone who thrives under meaningful responsibility. Someone who understands that every call handled well is an opportunity to help, support, and ultimately save lives Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$168,750—$225,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Hybrid|Lead
Axon
Axon

Military and law enforcement tech

1mo ago

Senior UC Software Engineer, Axon 911

New York, New York, United States · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Position Overview Axon 911's Carbyne Voice team is building the infrastructure that handles emergency calls — in the cloud. This is not a monitoring layer on top of existing telephony; it is the actual call-handling engine, responsible for every packet, every route, and every millisecond of uptime in a life-critical system. As a Senior UC Software Engineer, you will help design, build, and maintain this infrastructure, ensuring that no call fails — ever. Your work will directly influence the reliability of 911 dispatch for PSAPs across the country, while advancing one of the most novel cloud-native voice platforms in public safety. This is a hybrid role , with an expectation of four days per week in our Boston office. What You'll Do Design and develop cloud-based voice infrastructure handling SIP routing, call state management, and redundancy for emergency 911 systems Build and maintain integrations with telephony providers, PSAPs, and external partners, ensuring end-to-end call reliability in production environments Drive major features and architectural evolution of the voice platform Collaborate closely with operations, networking, and engineering teams to ensure system visibility, reliability, and alignment on infrastructure changes Participate in on-call rotations or incident response for production voice infrastructure, given the zero-failure requirement of the system What Makes You a Great Fit Deep experience with VoIP/UC systems and SIP protocol. You have written or integrated SIP-based applications and can speak fluently about the protocol's behavior Cloud platform experience, ideally AWS. You understand how to build distributed, fault-tolerant systems in the cloud, not just in hardware-based telecom infrastructure Familiarity with open-source VoIP tools such as FreeSWITCH and Kamailio. Direct experience with these is a strong signal; adjacent experience is welcome Comfort operating in a highly cross-functional environment. You work fluidly with networking, operations, and product teams and communicate technical complexity clearly We believe this role requires someone who thrives under meaningful responsibility. Someone who understands that every call handled well is an opportunity to help, support, and ultimately save lives Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$141,000—$198,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Hybrid|Senior
Axon
Axon

Military and law enforcement tech

1mo ago

Senior Machine Learning Scientist

Seattle, Washington, United States · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact We are seeking highly skilled and innovative Machine Learning Scientists to join our AI team, focusing on AI applications (LLM and Computer Vision) in Cloud, Devices and Robotics. As a key member of our research and development efforts, you will play a crucial role in advancing the state-of-the-art in Large Language Models (LLMs), Multimodal Large Language Models (MLLMs), Computer Vision and GenAI technologies for law enforcement and beyond. You will collaborate with cross-functional teams to design, develop, and deploy cutting-edge LLM, MLLM, CV models and algorithms and solutions that enable intelligent reasoning, perception and understanding of multimodal data. What You’ll Do Location: any cities with Axon Engineering Hub in US, Vietnam, EU (see https://www.axon.com/company ) US: Seattle, Boston, Scottsdale Responsibilities Own one or more key technical areas across LLM, MLLM, CV product portfolio. Provide technical leadership to junior scientists, guiding the transition of R&D concepts into impactful Axon product feature. Research and develop cutting-edge techniques in LLM, MLLMs, GenAI, and Computer Vision across cloud, devices and sensors based data sources. Design and implement efficient and scalable MLLM models for inference and analysis of multimodal data. Explore novel approaches to address challenges in NLP, NLU, Object Detection, Object Recognition, Object Tracking, Segmentation, and Scene Understanding. Optimize AI models, algorithms for performance, memory footprint, and energy efficiency to meet the requirements of resource-constrained devices. Join force with MLEs or firmware or hardware engineers to leverage hardware accelerators and optimize algorithms for specific hardware architectures. Evaluate the performance of LLM, MLLM, CV models using real-world datasets and design experiments to validate their effectiveness. Stay up-to-date with the latest research trends and advancements in computer vision, machine learning, and deep learning, MLLMs, GenAI and integrate relevant findings into our projects. Contribute to patent disclosures, academic publications, and technical documentation to share insights and findings with the broader community. Experience coach and mentor junior scientists. What You Bring PhD and with +5 years for ML Scientist, +8 years for Sr. ML Scientist, +10 years for Principal ML Scientist experience in Computer Science or a related field with a focus on LLM, MLLMs, Computer Vision, GenAI. Proven track record of research excellence in LLM, MLLM, Computer Vision, Robotics Perception, GenAI, demonstrated through publications in top-tier conferences or journals. Strong proficiency in programming languages such as Python, C/C++, experience with deep learning frameworks such as TensorFlow, PyTorch, or Keras and experience with ROS or robotic operational system. Drive one or more phases of the ML development lifecycle: shape datasets, investigate modeling approaches and architectures, train/evaluate/tune models and implement the end-to-end training pipeline. Leverage state-of-the-art research to deliver high quality models enabling multiple AI projects at scale. Contribute back to the research community via academic publications, tech blogs, open-source code and contributing to internal/external AI challenges Experience in developing computer vision algorithms for resource-constrained devices such as mobile phones, IoT devices, or embedded systems is highly desirable. Excellent problem-solving skills, analytical thinking, and the ability to work independently as well as collaboratively in a team environment. Strong communication skills and the ability to effectively present complex technical concepts to both technical and non-technical audiences. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$159,750—$255,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Remote|Senior
Axon
Axon

Military and law enforcement tech

1mo ago

Senior Electrical Engineer, Communication and Radio Frequency (Remote Eligible | Relocation Assistance Available)

New York, New York, United States · Boston, Massachusetts, United States

$170.9k-$196.5k / year

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Your Impact We are seeking a Senior Electrical Engineer to own the design, development, and validation of complex electrical systems for mission-critical, connected hardware. As a founding member of our hardware team , you will have significant ownership across the full hardware lifecycle, helping establish the technical architecture and engineering standards needed to scale. You will work across schematics design and layout, RF coexistence, mechanical integration, form factor, and hardware debugging, solving complex challenges across cellular and Land Mobile Radio (LMR) frequencies, power, thermal performance, and signal integrity. What You’ll Do Electrical & Board Design: Develop mixed-signal schematics and drive PCB layout across application processors, RF transceivers, power management, battery charging, memory, and high-speed digital interfaces. RF Integration & Coexistence: Design and validate RF and radio systems across multiple wireless technologies, addressing RF performance, coexistence, interference, isolation, and electromagnetic compatibility. Mechanical Integration: Partner closely with Mechanical and Industrial Design to optimize board layout, component placement, antenna integration, and form factor within tight physical constraints. Bring-Up & Debugging: Bring up, characterize, and troubleshoot hardware using oscilloscopes, spectrum analyzers, logic analyzers, power supplies, and other electrical and RF test equipment. Production Readiness: Drive component selection, Bills of Materials (BOMs), design documentation, verification, and electrical readiness from concept through certification and mass production. Technical Leadership: Provide technical direction to electrical engineering team members and external design partners, reviewing designs and driving hardware objectives to completion. What You Bring 7+ years of embedded electronics design experience and a bachelor's degree in electrical engineering or a related discipline, with experience in high-speed, high-density, battery-powered, or low-power systems. Demonstrated experience with PCB design and layout, RF integration and coexistence, mechanical integration, and hardware bring-up/debugging for highly integrated devices. Experience across embedded subsystems, including application processors, microcontrollers, high-speed memory, power delivery, battery/charging circuitry, wireless/RF integration, and high-speed or wired interfaces. Proven experience taking electronics from concept through schematic and PCB design, verification, certification, manufacturing ramp, and mass production. Strong understanding of RF coexistence and interference across cellular and regulated frequency bands, along with signal integrity, power integrity, and electromagnetic compatibility considerations. Hands-on experience with Cadence OrCAD and Allegro, as well as oscilloscopes, spectrum analyzers, logic analyzers, power supplies, and related electrical and RF test equipment. Experience designing rigid, flex, or rigid-flex PCBs and working within tight mechanical and form-factor constraints. Experience designing electronics to meet U.S. and international hardware, wireless, and safety standards and regulations. Experience working with design partners, Original Design Manufacturers (ODMs), or Joint Design Manufacturers (JDMs) and collaborating effectively across cross-functional and geographically distributed teams. Work Location This position offers a hybrid schedule, requiring team members to work onsite at one of our regional hubs, located in New York City, Boston, or Scottsdale, Arizona - Tuesday through Friday. Relocation Assistance: Relocation support is available for qualified candidates who are currently based in the U.S., authorized to work for a U.S. employer, and open to relocating closer to one of our regional hubs. Fully Remote Eligibility : Full-time remote eligibility will be evaluated on a case-by-case basis to accommodate specific needs. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, dental, and vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Pay Transparency Axon offers a comprehensive total compensation package , which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $170,900.00 - $196,535.00 excluding annual bonuses and equity, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements. Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$170,900—$196,535 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Remote|Senior
Axon
Axon

Military and law enforcement tech

1mo ago

Sales Engineer II - Dedrone (Federal)

Richmond, Virginia, United States · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Dedrone , by Axon is the world’s most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone’s comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling “good” drones to fly. By leveraging AI/ML, Dedrone is the only solution that provides continuous, autonomous interrogation and verification of drones that enables both multi-sensor and multi-mitigation options onto a single fused "pane-of-glass". Whether on-premise / air-gapped or in the cloud, Dedrone customers can easily detect, track, identify, analyze, and mitigate drone threats. What You’ll Do Location: Remote- travel up to 50% of time Reports to: Director - Program Management Achieve mastery of all Dedrone technology Use exceptional written and oral communication skills to lead business and technical presentations effectively Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders Set and manage expectations with customers and team members Provide 1st-level technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances Develop relationships with key partners for growth within their customer base Provide professional responses to customer RFPs / RFIs Effectively position the technology against competitive offerings Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quote Perform other duties and projects as assigned What You Bring Willingness to travel up to 50% · Good understanding of Networking (IP/ Arp/ DNS/ Dhcp/SNMP/ PoE/ Ethernet/ IEEE802.11), Linux · Basic understanding of Physical Security, IP-Camera Placement and technology. · Basic understanding of Drone technology, desirable experience in flying Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience. Professional background: 3-5 years customer facing pre-sales or consulting background required Experience selling SaaS based solutions Must have intellectual curiosity, humility, accountability and positive approach Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies. Basic knowledge of computer hardware, operating systems, and storage devices. Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally. Experience developing Statements of Work (SOW) or similar documents Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$112,500—$180,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Remote
Axon
Axon

Military and law enforcement tech

1mo ago

Sales Engineer II - Dedrone

Scottsdale, Arizona, United States · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Dedrone , by Axon is the world’s most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone’s comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling “good” drones to fly. By leveraging AI/ML, Dedrone is the only solution that provides continuous, autonomous interrogation and verification of drones that enables both multi-sensor and multi-mitigation options onto a single fused "pane-of-glass". Whether on-premise / air-gapped or in the cloud, Dedrone customers can easily detect, track, identify, analyze, and mitigate drone threats. What You’ll Do Location: Remote- travel up to 50% of time Reports to: Sr Manager, Sales Engineering Achieve mastery of all Dedrone technology Use exceptional written and oral communication skills to lead business and technical presentations effectively Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders Set and manage expectations with customers and team members Provide 1st-level technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances Develop relationships with key partners for growth within their customer base Provide professional responses to customer RFPs / RFIs Effectively position the technology against competitive offerings Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quote Perform other duties and projects as assigned What You Bring Willingness to travel up to 50% · Good understanding of Networking (IP/ Arp/ DNS/ Dhcp/SNMP/ PoE/ Ethernet/ IEEE802.11), Linux · Basic understanding of Physical Security, IP-Camera Placement and technology. · Basic understanding of Drone technology, desirable experience in flying Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience. Professional background: 3-5 years customer facing pre-sales or consulting background required Experience selling SaaS based solutions Must have intellectual curiosity, humility, accountability and positive approach Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies. Basic knowledge of computer hardware, operating systems, and storage devices. Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally. Experience developing Statements of Work (SOW) or similar documents Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$112,500—$180,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Axon
Axon

Military and law enforcement tech

1mo ago

Privacy & AI Counsel

Scottsdale, Arizona, United States · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Are you a privacy attorney who thrives at the intersection of emerging technology and global regulation? Do you have a passion for helping innovative teams build responsibly, while navigating complex privacy and AI challenges with clarity and precision? Do you bring a global mindset, a practical problem-solving approach, and a collaborative spirit to everything you do? Axon is looking for its second ever dedicated Privacy & AI Counsel to join our Legal team, reporting to our VP of Legal Product & Innovation. In this role, you’ll partner closely with product, AI, and employment teams to embed privacy and ethical AI into the core of Axon’s products and operations. From body-worn cameras and SaaS platforms to machine learning models and global privacy frameworks, you’ll play a critical role in answering complex questions in highly regulated markets around the world. Your guidance will help shape how Axon responsibly builds the future of public safety and justice technology. What You'll Do Location: Boston, MA, NYC, NY, Atlanta, GA, or Sterling, VA required to be in-office 4x week (Tuesday - Friday) Partner across teams to support privacy and AI compliance in Axon’s products, global operations, and culture—through scalable guidance and hands-on execution. Counsel on ethical and legal considerations of obtaining, handling, and using AI training data and outputs. Identify opportunities for and implement AI-augmented workflows, skills, and agents in the team’s work. Drive implementation of privacy principles across products and internal operations by advising on and owning key workflows: impact assessments, DSARs, DPAs, and third-party/sub-processor reviews. Work closely with Axon’s existing privacy counsel to build, refine, and implement privacy and AI processes. Exercise sound judgment and strong self-direction within a fast-growing, global business. Partner closely with relevant stakeholders to provide guidance during and after incident response and remediation. What You Bring JD , admission to and in good standing with at least one US state bar. Minimum of 3 years of experience practicing privacy or data protection law, ideally advising on technology, SaaS businesses, or AI-related products in highly regulated industries. Experience advising on privacy regulations globally (e.g., GDPR, US state privacy laws, PIPEDA, Australia’s Privacy Act, LGPD). Expertise advising on and implementing enterprise privacy via cross-border transfer mechanisms, intra-group data transfer agreements, and DPA drafting and review. Ability to navigate ambiguity, distill complexity, and work collaboratively across teams while always upholding Axon’s Win Right value. Fluency and comfort applying AI tools, prompts, and agents to accelerate and improve operations. Strong communication skills and a practical, solution-oriented mindset. Privacy certifications such as CIPP/US, CIPP/E, or CIPT are a plus. Other pluses: regional expertise with the EU or experience in the healthcare industry. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$135,000—$190,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Hybrid
Axon
Axon

Military and law enforcement tech

1mo ago

Principal Systems Engineer, Communications Hardware (Remote Eligible | Relocation Assistance Available)

New York, New York, United States · Boston, Massachusetts, United States

$210.6k-$242.1k / year

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Your Impact We are seeking a Principal Hardware Systems Architect to own system architecture and technical integration across electrical, RF, mechanical, thermal, and power domains. Joining as a founding leader within the Axon 911 hardware team , you will define and drive the technical standards, architecture, and engineering processes that shape how our mission-critical hardware is designed, validated, and scaled to mass production. You will partner closely with Electrical Engineering (EE), Radio Frequency (RF) Engineering, Software (SW) Engineering, and Mechanical Engineering (ME) leads to define system requirements, drive cross-functional design decisions, and ensure each subsystem comes together as a cohesive, production-ready device. When technical constraints compete, from antenna performance and enclosure design to thermal budgets and power delivery, you will be responsible for driving the system-level decision. What You’ll Do System Architecture & Design Develop system architecture with consideration for industrial design, electrical design, radio frequency integration, mechanical design, software, and product management. Build system architectures, block diagrams, and interaction diagrams to guide implementation. Analyze power, thermal, and computational budget constraints, and develop solutions that balance performance, size, and cost. Lead concept studies with internal and external development teams and present outcomes and recommendations. Systems Requirements Write and vet system requirements with clear, testable design targets for engineering and test teams. Review and provide input on product requirements for next-generation devices. Simulate and estimate subsystem capability against requirements. Manage requirements and maintain traceability from PRD through V&V. Technical Leadership Lead cross-discipline design reviews and organize cross-functional system reviews, building stakeholder buy-in. Resolve competing engineering constraints and provide technical direction to EE, RF, and ME leads. Design verification, validation planning & risk mitigation Own the system-level verification and validation strategy, catching integration risks before certification and production. Perform risk analysis, develop mitigation strategies, and close the loop on design characterization and verification results. Carry technical accountability for program schedule and risk, translating complex engineering tradeoffs into clear decisions for program and executive leadership. Manufacturing & Certification Partner with ODM/JDM and manufacturing teams on DFM/DFA, engineering builds, and production readiness. Own the system-level certification strategy across U.S. and international regulatory standards. What You Bring 10+ years of hardware engineering experience , with deep expertise in at least two of electrical engineering, RF engineering, or mechanical engineering and strong working knowledge of the third. Proven experience owning system architecture and cross-disciplinary technical decisions for complex, integrated hardware, including the judgment to resolve competing engineering constraints. Track record of taking compact, connected, battery-powered hardware from concept through mass production , including EVT/DVT/PVT, certification, and manufacturing ramp. Deep experience across RF/antenna integration, power architecture, thermal management, EMI/EMC, shielding, enclosure design, and mechanical tolerances . Experience developing system requirements and validation plans , with familiarity across U.S. and international hardware certification and regulatory requirements. Experience working with ODM/JDM or contract manufacturing partners through development and production. Familiarity with relevant hardware design, simulation, testing, and lifecycle tools , such as Altium/Cadence, SolidWorks/Creo/NX, RF and electrical test equipment, thermal characterization tools, and PLM/BOM or requirements-management systems. Strong ability to communicate technical risk to senior leadership and thrive in a fast-paced, high-growth environment while helping establish the standards and processes needed to scale. Travel: Approximately 10–20%. Work Location This position offers a hybrid schedule, requiring team members to work onsite at one of our regional hubs, located in New York City, Boston, or Scottsdale, Arizona - Tuesday through Friday. Relocation Assistance: Relocation support is available for qualified candidates who are currently based in the U.S., authorized to work for a U.S. employer, and open to relocating closer to one of our regional hubs. Fully Remote Eligibility : Full-time remote eligibility will be evaluated on a case-by-case basis to accommodate specific needs. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, dental, and vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Pay Transparency Axon offers a comprehensive total compensation package , which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $210,600.00 - $242,100.00 excluding annual bonuses, and equity depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements. Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$210,600—$242,100 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Remote|Lead
Axon
Axon

Military and law enforcement tech

1mo ago

Principal Security Operations Engineer

Scottsdale, Arizona, United States · Atlanta, Georgia, United States · Boston, Massachusetts, United States · San Francisco, California, United States · Seattle, Washington, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Job Description - Principal Security Operations Engineer Our mission is to protect life We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete. It’s a big mission, but it’s one we’ll pursue relentlessly every single day. Your Impact As a Principal Security Operations Engineer , you will play a key role in building secure, reliable, and developer-friendly infrastructure that enables teams to move quickly without compromising security. You will solve complex technical challenges, improve system reliability through automation, and partner closely with engineering teams to scale security capabilities across the organization. In this role, you will design and develop security tools that support vulnerability management and secure software delivery pipelines, integrating security seamlessly into developer workflows. Your work will help reduce friction for developers while ensuring high standards for security, reliability, and operational efficiency across mission-critical systems. Location: Seattle, WA, Scottsdale, AZ, Boston, MA, Atlanta, GA, San Francisco, CA Direct Reports: None Your Day-to-Day Lead the review, design, and continuous improvement of Axon’s Kubernetes platforms with platform teams to strengthen architecture, security, resilience, and operational practices across existing and new environments. Drive the evolution of security application delivery at Axon, refactoring how security services are built, deployed, and operated while establishing automated security controls and guardrails across CI/CD pipelines. Architect, provision, and secure AWS and Azure infrastructure supporting critical security platforms and services, leveraging infrastructure-as-code, automation, and cloud-native best practices. Partner with developers, SRE, and platform engineering teams to influence architecture and ensure security is embedded into infrastructure, services, and developer workflows by design. Provide deep technical leadership during complex security and infrastructure incidents, driving root cause analysis, durable remediation, and engineering improvements that prevent recurrence. Advance security observability across cloud and Kubernetes environments through improved telemetry, logging, metrics, detection, and actionable alerting. Identify opportunities to eliminate operational toil by building and improving internal security tooling, automation, runbooks, and self-service capabilities. Establish technical standards and best practices for operating security platforms at scale, while mentoring engineers and influencing technical direction across teams. Experience designing or operating PKI and certificate management systems at scale is a plus. What you’ll Do Define and drive the technical strategy for securing Axon’s cloud-native infrastructure, with a strong focus on Kubernetes, containerized workloads, and AWS/Azure environments. Lead architectural reviews and improvements across Axon’s Kubernetes platforms, identifying security, reliability, and operational gaps and partnering with platform teams to implement scalable solutions. Modernize how security applications are built, deployed, and operated at Axon, improving deployment architecture, automation, CI/CD pipelines, and infrastructure-as-code to create secure, repeatable, and resilient delivery patterns. Design and implement security guardrails and automated controls across CI/CD and developer workflows, enabling engineering teams to move quickly while identifying and addressing security risks early. Architect and provision secure, highly available AWS and Azure infrastructure for critical security services using infrastructure-as-code and cloud-native technologies. Establish and improve security standards for Kubernetes and container ecosystems, including cluster hardening, workload security, RBAC, network controls, admission policies, image security, and runtime protection. Provide technical leadership for complex security and infrastructure challenges, including high-impact incidents, architecture decisions, and cross-platform security initiatives. Partner with SRE, Platform Engineering, Product Security, and development teams to influence technical direction and embed security into platform architecture and engineering practices. Drive improvements in security observability, automation, and operational resilience while reducing manual processes and engineering toil. Mentor engineers, establish engineering best practices, and raise the technical bar for building and operating security platforms across Axon. Apply PKI and certificate management expertise where applicable to strengthen security architecture and platform capabilities. what you’ll bring 10+ years of experience in security engineering, platform engineering, infrastructure, SRE, or related roles, with demonstrated technical leadership across large-scale environments. Expert-level Kubernetes experience, with deep hands-on knowledge of cluster architecture, provisioning, upgrades, networking, RBAC, policy enforcement, workload security, and operating production Kubernetes environments at scale. Strong experience reviewing and improving existing Kubernetes platforms, identifying architectural and security gaps, and driving improvements across multiple engineering teams. Deep expertise in AWS and/or Azure, including designing, provisioning, securing, and operating highly available cloud infrastructure using infrastructure-as-code. Strong software engineering and automation skills, with proficiency in languages such as Go, Python, or similar, and experience building production-grade internal platforms, services, and security tooling. Extensive experience designing and improving CI/CD and application deployment architectures, including refactoring legacy deployment patterns into secure, automated, repeatable, and scalable solutions. Deep understanding of container security and container registries such as ECR and ACR, including image lifecycle, vulnerability scanning, access controls, and supply chain security. Strong knowledge of cloud-native security architecture, including network security, secrets management, workload identity, policy enforcement, and runtime protection. Experience implementing security guardrails and automated controls that improve security while minimizing friction for developers. Strong infrastructure-as-code experience with technologies such as Terraform, Helm, GitOps, or similar tooling. Proven ability to troubleshoot complex distributed systems and lead technical response to high-impact security, infrastructure, and production incidents. Experience designing security observability capabilities across cloud and Kubernetes environments, including logging, metrics, detection, and actionable alerting. Demonstrated ability to provide technical leadership across organizational boundaries, influence architecture and engineering direction, and drive complex initiatives without requiring direct authority. Ability to mentor senior engineers, establish engineering standards, and raise the technical bar across security, platform, and infrastructure teams. Strong communication skills with the ability to translate complex security and infrastructure challenges into clear technical direction and actionable engineering plans. Experience with PKI, certificate management, or machine identity at scale is a plus. US Citizenship. Benefits that benefit you Competitive salary and 401K with employer match Discretionary paid time off Robust parental leave policy An award-winning office/working environment Ride along with real police officers in real life situations, see them use technology, get inspired And more... Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$168,750—$270,000 USD Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$194,062—$310,500 USD Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$168,750—$270,000 USD Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$168,750—$270,000 USD Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$168,750—$270,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Lead
Axon
Axon

Military and law enforcement tech

1mo ago

Manager, Equity Compensation

Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is looking for an experienced Manager of Equity Compensation who will be responsible for the day-to-day activities of the company’s equity plans, including our unique eXponential Stock Plan (XSP). The ideal candidate is thoroughly familiar with equity incentive plans (stock options, RSUs and PSUs) and has experience with international considerations and tax implications. As a Manager of Equity Compensation, you will report directly to the Senior Director – Head of Financial Reporting & Equity and will interface extensively with the following teams: People Operations, Payroll, Legal, Accounting, Financial Planning & Analysis, Tax, and both internal and external audit. What You’ll Do Reports to: Senior Director – Head of Financial Reporting & Equity Work Location: This role is eligible to be based out of Axon's US hubs located in Atlanta, Boston, New York, Virginia, Phoenix, San Francisco or Seattle and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Manage the end-to-end administration of equity plans, including reviewing grants, exercises, releases and cancellations, reviewing monthly reconciliations, and monitoring share utilization with a strong collaboration among Accounting, Finance, Payroll, People Operations, Tax, and Legal teams. Partner with stakeholders on the continued evolution of our eXponential Stock Plan, which is an optional high-risk, high-reward employee stock plan designed to financially reward employees if the company excels. Implement best practices with effective controls and automate workstreams to enable efficient, accurate and timely processing of equity data. Coordinate with Payroll, Accounting and People Ops on the reporting of stock compensation for employee income purposes, both domestic and international. Act as liaison between officers, employees and brokers in setting up and maintaining 10b5-1 trading plans and transactions as needed. Prepare Forms 3 and 4 to report Section 16 officer and director transactions in SEC filings. Provide information for financial statement footnote disclosures, reconcile the balance sheet accounts related to common stock, additional paid in capital, and related employee taxes; and prepare quarterly equity rollforward. Perform other duties and ad hoc projects and reporting as requested. What You Bring Bachelor’s degree in Finance, Accounting, Business or related field. 7+ years experience in Stock Administration, with experience in a public company. Excellent computer knowledge, including proficiency in Excel and interest in automation and artificial intelligence initiatives. Comprehensive knowledge of various types of equity awards and programs. Understanding of accounting standards related to equity compensation. Exceptional analytical and quantitative skills with a commitment to quality, accuracy and details. Excellent written and oral communication skills with an ability to communicate effectively with all levels of employees and internal/external partners Excellent interpersonal skills with high initiative, flexibility, and team approach to work. Acute attention to detail and well-developed organization and time management skills. Ability to maintain strict confidentiality and high standards of ethics and integrity. Ability to work independently and manage multiple priorities in a fast-paced environment. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range$121,320—$194,112 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .

Hybrid|Manager
Axon
Axon

Military and law enforcement tech