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1mo ago
Senior Performance Analyst
Chicago, Illinois, United States
At Harris, the true value of what makes us successful is found in our people. It is our unique mix of cultures, experiences, beliefs and backgrounds that sets Harris apart from the rest. We constantly strive to cultivate, nurture and amplify an unparalleled environment, where we value intellectual curiosity and uniqueness of thought. Inclusion is embedded in the very fabric of our culture of collaboration and openness. We understand that a job description only tells one part of a broader story, and Harris is seeking dynamic candidates who can add to our best-in-class environment. We recognize that qualifications can be gained through both traditional and non-traditional paths, and we are committed to considering candidates who possess the potential to be excellent in this role regardless of prior experiences. Therefore we encourage ALL interested individuals to submit their applications, even if they do not meet every requirement outlined in the job description. JOB DUTIES: Lead cross functional project work as directed, working with other teams at the firm as required. Provide day-to-day coaching of junior team members on processes and analysis requests. Proactively identify issues or opportunities for process improvements; propose and lead implementation of solutions. Ensure firm adheres to Global Investment Performance Standards (GIPS); coordinate work with external verifier to complete annual exam as required. Work closely with Portfolio Managers and Client Portfolio Managers to support ad-hoc analysis requests for the Marketing department or other key stakeholders. Calculate, analyze, and report portfolio, security, and benchmark performance in ways best serving our stakeholders needs. Proactively identify impact of changes upstream to these processes. Lead the interpretation and communication of attribution analysis to key stakeholders. Manage the preparation and review of risk and return data for client reports and prospective client presentations. Review and approve team deliverables, perform quality control checks and ensure adherence to established procedures and best practices. Establish and maintain strong operational controls and documentation to support a robust control environment. Eligible for telecommuting from home within reasonable commuting distance from Chicago, IL. Will require physical presence at worksite in Chicago, IL at least several days a week. REQUIREMENTS : Bachelor’s degree or foreign equivalent in Mathematics, Accounting or Finance, or related field. and 3 years of experience as an investment analyst, finance/economics research analyst, performance analyst, or other role that provided experience with the formulas, calculations, and mathematics of performance and risk measurement. Experience must include three (3) years of experience in all of the following: Experience with conventions of performance analysis and risk measurement. Data management skills on Excel and Power BI. Experience with Global Investment Performance Standards. Analysis of macroeconomic trends and development of clear, insightful visualizations using tools such as Morningstar Direct, Factset, Bloomberg, or other related analytical tools SQL, VBA, or other programming languages to review, validate, and ensure the accuracy and quality of data across multiple sources. Develop and maintain automated reports using coding languages to streamline recurring deliverables and reduce the risk of manual errors. We offer a comprehensive benefits package designed to integrate life and work and to support our employees and their families. Benefits include, but are not limited to; medical, prescription drug, dental and vision insurance, paid time off, profit sharing plan, 401k plan, tuition reimbursement, commuter and holistic wellness benefits along with volunteer programs. Actual annual base salaries may vary based on factors including but not limited to education, training, experience, and other job-related factors. If hired, base pay will be determined on an individualized basis and is only one part of the total compensation package, which, depending on the position, may also include a discretionary performance bonus and other Harris sponsored benefit programs. Expected range for this Chicago-based role$95,000—$110,000 USD Equal Employment Opportunity Policy Statement Harris Associates L.P. pursues a policy of equal opportunity in all areas of employment including recruitment, hiring, training, compensation, benefits, advancement, and treatment on the job. This means that Harris does not discriminate against employees, or qualified applicants, based on an individual's race, color, religion, creed, sex, age, national origin, physical disability, sexual orientation, trans-gender status, transsexual status, status as a veteran or disabled veteran, genetic information or for any other reason prohibited by law. Harris reserves the right to review publicly available information about applicants (i.e., via social networking sites), to the extent permissible under applicable law. Reasonable Accommodation Notice We provide reasonable accommodation for individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at [email protected] or you can call us at 312-646-3600. Privacy Statement The information you send to us is used for employment purposes only. What you send is kept confidential—we will not give your personal information to outside parties without your consent.
Senior
Jobs at Harris Associates
At Harris, the true value of what makes us successful is found in our people. It is our unique mix…
1mo ago
Senior Associate - Security Data Management
Chicago, Illinois, United States
At Harris, the true value of what makes us successful is found in our people. It is our unique mix of cultures, experiences, beliefs and backgrounds that sets Harris apart from the rest. We constantly strive to cultivate, nurture and amplify an unparalleled environment, where we value intellectual curiosity and uniqueness of thought. Inclusion is embedded in the very fabric of our culture of collaboration and openness. We understand that a job description only tells one part of a broader story, and Harris is seeking dynamic candidates who can add to our best-in-class environment. We recognize that qualifications can be gained through both traditional and non-traditional paths, and we are committed to considering candidates who possess the potential to be excellent in this role regardless of prior experiences. Therefore we encourage ALL interested individuals to submit their applications, even if they do not meet every requirement outlined in the job description. Position Summary: The Security Data Management (SDM) group is responsible for the management of data and systems related to enterprise security reference data and security life cycle events such as corporate actions, proxy voting, pricing and market data management. The Senior Data Analyst plays a central role in the firm’s middle office production cycle, combining hands-on execution of daily activities with oversight of outsourced services. This is a time sensitive production role with deliverables tied to market activity, trading deadlines, service provider cutoffs, and daily batch cycles. The Senior Data Analyst is responsible for the accuracy and integrity of the firm’s security master, the administration of proxy voting, and the oversight of corporate action and pricing functions outsourced to a third-party administrator. The Senior Data Analyst will interact daily with a broad range of internal teams including Domestic and International Research, Portfolio Implementation, Portfolio Accounting, Technology and other Operations groups. External communications will include market data vendors and third-party service providers. The ideal candidate will bring data management experience, a control-oriented mindset, strong attention to detail, and a high degree of integrity. They must be able to manage multiple priorities simultaneously while thinking critically and escalating issues appropriately. Responsibilities: Execute daily production tasks to establish, monitor, and proactively manage the firm’s security master data in Eagle and Charles River, confirming integrations occur on time and correctly. Perform ad-hoc, time-sensitive Oversee daily pricing and valuation services performed by the service provider, according to the firm’s Price Source Authorization (PSA); review end-of-day price exception and control reporting and resolve pricing issues by providing timely instructions back to the service provider. Partner with the Pricing Committee on fair value activities and provide fair value price overrides. Monitor daily reporting of upcoming events and provide leadership and coordination of corporate action events across all operational and trading teams. Oversee corporate action processing performed by the service provider, ensuring accurate and timely handling of events by validating resulting entitlements, estimated prices, and position updates flowing into Charles River. Coordinate voluntary election decisions with investment teams and submit responses within event deadlines. Manage proxy voting events within daily production timelines, including monitoring upcoming votes, partnering with Research to ensure policy adherence, and ensuring timely and accurate vote submission across all securities. Assist with market data vendor management and the implementation of market data solutions across the firm. Leverage BI tools to analyze operational data and support quality assurance. Partner with Technology teams on data integration and system enhancement projects that support production workflows. Assist with developing and implementing procedures, documentation, and training materials for the team, including oversight procedures for outsourced functions. Serve as a subject matter expert on security reference data, proxy voting, market data, corporate actions and pricing. Support departmental and firm-wide projects as needed. Serve as key contributor and team member in firm-wide data initiatives Qualifications Minimum of 2 - 4 years of experience in investment management operations, preferably in a data management role Knowledge of security types and characteristics (Equity, Fixed Income, Options) Experience with security reference data, corporate actions, proxy voting, or pricing workflows Experience with data tools or systems (e.g., Eagle RDC, SQL, or similar) Strong attention to detail with an understanding of downstream impacts Ability to execute time‑sensitive, deadline‑driven production tasks with consistency and accuracy Strong communication skills, with the ability to convey data issues and production impacts clearly to stakeholders Comfort working in recurring production cycles tied to market activity and trading timelines Strong organizational skills and ability to manage multiple priorities in a fast‑paced environment Problem‑solving mindset with the ability to assess issues and drive resolution Ability to work both independently and collaboratively across teams Curiosity and interest in market data, industry trends, and evolving data practices Bachelor’s degree in Data Management, Data Analytics, or a related field Special requirements: May be required to occasionally work during off-times (early morning hours and/or evening hours) due to special projects/deadlines. Working hours of the position may also vary from normal business hours and flexibility is key. We offer a comprehensive benefits package designed to integrate life and work and to support our employees and their families. Benefits include, but are not limited to; medical, prescription drug, dental and vision insurance, paid time off, profit sharing plan, 401k plan, tuition reimbursement, commuter and holistic wellness benefits along with volunteer programs. Actual annual base salaries may vary based on factors including but not limited to education, training, experience, and other job-related factors. If hired, base pay will be determined on an individualized basis and is only one part of the total compensation package, which, depending on the position, may also include a discretionary performance bonus and other Harris sponsored benefit programs. Expected range for this Chicago-based role$100,000—$110,000 USD Equal Employment Opportunity Policy Statement Harris Associates L.P. pursues a policy of equal opportunity in all areas of employment including recruitment, hiring, training, compensation, benefits, advancement, and treatment on the job. This means that Harris does not discriminate against employees, or qualified applicants, based on an individual's race, color, religion, creed, sex, age, national origin, physical disability, sexual orientation, trans-gender status, transsexual status, status as a veteran or disabled veteran, genetic information or for any other reason prohibited by law. Harris reserves the right to review publicly available information about applicants (i.e., via social networking sites), to the extent permissible under applicable law. Reasonable Accommodation Notice We provide reasonable accommodation for individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at [email protected] or you can call us at 312-646-3600. Privacy Statement The information you send to us is used for employment purposes only. What you send is kept confidential—we will not give your personal information to outside parties without your consent.
Senior
Jobs at Harris Associates
At Harris, the true value of what makes us successful is found in our people. It is our unique mix…
1mo ago
Portfolio Implementation Specialist
Chicago, Illinois, United States
At Harris, the true value of what makes us successful is found in our people. It is our unique mix of cultures, experiences, beliefs and backgrounds that sets Harris apart from the rest. We constantly strive to cultivate, nurture and amplify an unparalleled environment, where we value intellectual curiosity and uniqueness of thought. Inclusion is embedded in the very fabric of our culture of collaboration and openness. We understand that a job description only tells one part of a broader story, and Harris is seeking dynamic candidates who can add to our best-in-class environment. We recognize that qualifications can be gained through both traditional and non-traditional paths, and we are committed to considering candidates who possess the potential to be excellent in this role regardless of prior experiences. Therefore we encourage ALL interested individuals to submit their applications, even if they do not meet every requirement outlined in the job description. The Position The Portfolio Implementation team directly supports Portfolio Managers and builds relationships internally with Trading, Client Service, Product Managers, Legal and Compliance counterparts, and other operational teams. On a day-to-day basis, Portfolio Implementation Specialists actively monitor portfolios and markets to assist Portfolio Managers in the management of client assets. The Portfolio Implementation team is positioned between Portfolio Managers and the Harris trading desk to support all Harris product types and is responsible for performing order origination, pre-trade compliance, cash flows and dispersion monitoring. Portfolio Implementation Specialists are encouraged to utilize critical thinking skills to provide creative solutions and develop key tools and reporting methods to support the Portfolio Management team. The Senior Portfolio Implementation Specialist reports to the Manager of Portfolio Implementation and resides within Front Office Operations. This individual will need to excel in a fast-paced, time-sensitive environment and be proactive in establishing productive relationships with key stakeholders throughout the process. Responsibilities Collaborate with Portfolio Managers and Traders to facilitate the implementation of investment strategies via order origination in Charles River IMS for all Harris client and product types. Utilize critical thinking skills to anticipate portfolio management needs and provide suggestions for portfolio adjustments. Perform dispersion monitoring and provide recommendations to Portfolio Managers on portfolio rebalances. Conduct all pre-trade compliance reviews and monitor portfolio positions versus client and regulatory guidelines. Propose adjustments to Portfolio Managers to ensure adherence to guidelines. Liaise with Compliance, Client Service, and PMs on guideline resolutions. Review and monitor cash levels across all products. Perform cash flow management to meet client cash directives. Perform client account onboarding activities and transitions. Ability to translate written client guidelines into enforceable rules in Charles River IMS. Participate in IMA review process and provide feedback on behalf of Portfolio Management team. Respond to ad hoc requests from Portfolio Managers. Pro-actively provide analytical support and improvement suggestions to portfolio management deliverables. Perform trading updates for model delivery clients in accordance with trade rotation policy. Monitor for tax trading opportunities and provide suggestions to PMs for potential tax trades. Understand, originate and validate derivative transactions. Coordinate responses with PM team for corporate action elections. Facilitating the due diligence and implementation of unique portfolio management scenarios, including, but not limited to in-kind transfers, account open/terminations, cross trades, secondary offerings and private placements. Perform quality control over team activities when requested. Participate in meetings with clients, and external parties when appropriate. Assist with trade error responses and remediations. Demonstrate awareness about related processes such as settlements, accounting, security reference data and corporate action processing by offering insights about the entire system or help trouble shoot outside of the immediate. Engage in process improvements and enhancements as it pertains to the Portfolio Implementation process with the goal of improving Front Office Operational efficiency and mitigating operational risk. Demonstrate proficiency with Charles River IMS and independently perform order management workflows and analyze portfolios within the platform. Work directly with Technology organization and lead efforts to enhance Charles River Demonstrate deep mastery of all standard Portfolio Implementation workflows and perform oversite and guidance to junior members of the team. Learn advanced workflows and specialty order/trading situations. Qualifications Required Bachelor’s degree with a strong academic track record. Minimum 5 years of relevant experience in the investment management industry. Knowledge of investment process, and understanding of various product types. Experience reviewing client and regulatory guidelines. Interest in financial markets and instruments. Excellent organizational skills and attention to detail, ability to manage competing priorities and deadlines. Excellent interpersonal skills with the ability to work independently and as a member of a team. Ability to communicate with individuals at all levels of the firm. Willingness to learn Charles River IMS Bloomberg/FactSet Salesforce We offer a comprehensive benefits package designed to integrate life and work and to support our employees and their families. Benefits include, but are not limited to; medical, prescription drug, dental and vision insurance, paid time off, profit sharing plan, 401k plan, tuition reimbursement, commuter and holistic wellness benefits along with volunteer programs. Actual annual base salaries may vary based on factors including but not limited to education, training, experience, and other job-related factors. If hired, base pay will be determined on an individualized basis and is only one part of the total compensation package, which, depending on the position, may also include a discretionary performance bonus and other Harris sponsored benefit programs. Expected range for this Chicago-based role$95,000—$110,000 USD Equal Employment Opportunity Policy Statement Harris Associates L.P. pursues a policy of equal opportunity in all areas of employment including recruitment, hiring, training, compensation, benefits, advancement, and treatment on the job. This means that Harris does not discriminate against employees, or qualified applicants, based on an individual's race, color, religion, creed, sex, age, national origin, physical disability, sexual orientation, trans-gender status, transsexual status, status as a veteran or disabled veteran, genetic information or for any other reason prohibited by law. Harris reserves the right to review publicly available information about applicants (i.e., via social networking sites), to the extent permissible under applicable law. Reasonable Accommodation Notice We provide reasonable accommodation for individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at [email protected] or you can call us at 312-646-3600. Privacy Statement The information you send to us is used for employment purposes only. What you send is kept confidential—we will not give your personal information to outside parties without your consent.
Jobs at Harris Associates
At Harris, the true value of what makes us successful is found in our people. It is our unique mix…
1mo ago
Cloud Infrastructure and Security Engineer
Chicago, Illinois, United States
At Harris, the true value of what makes us successful is found in our people. It is our unique mix of cultures, experiences, beliefs and backgrounds that sets Harris apart from the rest. We constantly strive to cultivate, nurture and amplify an unparalleled environment, where we value intellectual curiosity and uniqueness of thought. Inclusion is embedded in the very fabric of our culture of collaboration and openness. We understand that a job description only tells one part of a broader story, and Harris is seeking dynamic candidates who can add to our best-in-class environment. We recognize that qualifications can be gained through both traditional and non-traditional paths, and we are committed to considering candidates who possess the potential to be excellent in this role regardless of prior experiences. Therefore we encourage ALL interested individuals to submit their applications, even if they do not meet every requirement outlined in the job description. Position Summary InfraSec builds and secures Harris Associates' cloud foundation on Microsoft Azure. The team runs the estate as code - identities, networks, virtual machines, Kubernetes, and data platforms are defined, reviewed, and deployed through automated pipelines rather than managed by hand. It's a lean, hands-on team that partners closely with DevOps, Data, and Application teams, and holds a high bar for security given the firm's regulated environment. The Cloud Infrastructure and Security Engineer is a hands-on, individual-contributor role at the center of this infrastructure-as-code operation, working across environments and cloud regions with deep involvement in identity, networking, compute, and data-platform security. We're looking for an experienced infrastructure or security engineer who thinks in systems, is comfortable owning production-grade cloud environments, and wants the scope to shape how a growing platform is built and secured. Responsibilities may include but are not limited to: AI-enabled tooling: Build and manage AI/LLM-based skills and agentic workflows that give the team leverage, governed under the same security review and least-privilege discipline as any other credentialed automation, with human review before anything ships. Patching and on-call: Share the team's operational rotations — patch the estate roughly three to four Saturdays a year, and serve as on-call first responder for infrastructure and security issues about one week a month, resolving directly or escalating as needed. Infrastructure as code: Author and maintain Terraform across roughly 18 repositories, multiple environments and regions, with Azure Storage state backends — holding the line on version/provider discipline, import safety, and plan-diff review. Identity and access management: Provision and govern Microsoft Entra ID — app-role and role-assignable groups, PIM/JIT, Conditional Access, Workload Identity Federation, and Microsoft Graph — designing least-privilege grants and auditing existing ones. Cloud networking: Design and operate hub-and-spoke topology, management-group policy and custom roles, NSG/firewall rules, routing, and trusted network locations, and troubleshoot when it breaks. Virtual machines and golden images: Provision hardened Azure VMs from a shared module (secure boot, vTPM, encryption at host, Hybrid Benefit), and build/maintain golden Windows Server images with Packer. Kubernetes and containers: Support the AKS platform alongside DevOps — workload identity, service-mesh and egress behavior, and connectivity troubleshooting. Data and analytics platform access: Govern access and security settings for Databricks, Snowflake, Power BI/Microsoft Fabric, and Purview, and manage platform-level governance. Monitoring and incident response: Keep signal high and noise low with Azure Monitor, and lead root-cause investigations across pipelines, capacity, and connectivity. CI/CD, review, and automation: Deliver every change through Azure Pipelines and a gated Terraform flow, review pull requests for what CI can't catch, and improve the automation itself. Qualifications Required 7+ years of hands-on cloud infrastructure engineering experience, with production-grade experience on a major cloud platform (Azure preferred). Strong Infrastructure-as-Code skills - Terraform or a comparable tool - including state management, provider discipline, and safely importing existing resources. Solid grounding in identity and access fundamentals: RBAC, service principals/managed identities, and least-privilege design. Cloud networking expertise: hub-and-spoke or equivalent topologies, firewalls/NSGs, routing, and DNS. CI/CD delivery experience with a platform like Azure DevOps, plus scripting in PowerShell and/or Bash. A security-first mindset, with comfort working inside change-control and approval gates. Clear written communication skills for documenting decisions and processes. Preferred: Kubernetes/AKS operations experience - node pools, workload identity, and service mesh. Experience with Packer or golden-image build pipelines. Data-platform governance experience (e.g., Databricks, Snowflake, Power BI/Microsoft Fabric). Experience in a regulated or financial-services environment. Special Requirements This role shares the team's operational rotations: a monthly Saturday patching cycle (roughly three to four Saturdays per year) and a weekly on-call rotation (about one week per month) as first responder for infrastructure and security issues. Occasional early-morning, evening, or weekend work may be required to support patch windows and critical incidents. Flexibility with working hours is key. We offer a comprehensive benefits package designed to integrate life and work and to support our employees and their families. Benefits include, but are not limited to; medical, prescription drug, dental and vision insurance, paid time off, profit sharing plan, 401k plan, tuition reimbursement, commuter and holistic wellness benefits along with volunteer programs. Actual annual base salaries may vary based on factors including but not limited to education, training, experience, and other job-related factors. If hired, base pay will be determined on an individualized basis and is only one part of the total compensation package, which, depending on the position, may also include a discretionary performance bonus and other Harris sponsored benefit programs. Expected range for this Chicago-based role$190,000—$210,000 USD Equal Employment Opportunity Policy Statement Harris Associates L.P. pursues a policy of equal opportunity in all areas of employment including recruitment, hiring, training, compensation, benefits, advancement, and treatment on the job. This means that Harris does not discriminate against employees, or qualified applicants, based on an individual's race, color, religion, creed, sex, age, national origin, physical disability, sexual orientation, trans-gender status, transsexual status, status as a veteran or disabled veteran, genetic information or for any other reason prohibited by law. Harris reserves the right to review publicly available information about applicants (i.e., via social networking sites), to the extent permissible under applicable law. Reasonable Accommodation Notice We provide reasonable accommodation for individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at [email protected] or you can call us at 312-646-3600. Privacy Statement The information you send to us is used for employment purposes only. What you send is kept confidential—we will not give your personal information to outside parties without your consent.
Jobs at Harris Associates
At Harris, the true value of what makes us successful is found in our people. It is our unique mix…
1mo ago
Solutions Architect -Spanish Speaking
San Francisco, California, United States · Chicago, Illinois, United States
$171.7k-$205.1k / year
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Spanish Fluency is required Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Hybrid
Fin
Customer communication
1mo ago
Senior Solutions Engineer- LATAM
San Francisco, California, United States · Chicago, Illinois, United States
$208k-$248.7k / year
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Portuguese and Spanish Fluency are required Minimum of 4 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $208,000-$248,650 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Hybrid|Senior
Fin
Customer communication
1mo ago
Senior Solutions Engineer
San Francisco, California, United States · Chicago, Illinois, United States
$208.2k-$248.7k / year
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $208,170-$248,650 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Hybrid|Senior
Fin
Customer communication
1mo ago
Senior Customer Education Manager, Live Programs
Chicago, Illinois, United States · Chicago, Illinois, United States · Chicago, Illinois, United States
$140.6k-$167.9k / year
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional. As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room. This role requires travel to support live events and customer engagements throughout the year. What will I be doing? Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome. Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention. Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment. Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings. Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams. What skills do I need? 8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required. Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences. Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land. Able to understand and clearly communicate complex, technical concepts and the nuances of AI products. Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management. Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group. Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $140,600 - $167,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Hybrid|Manager
Fin
Customer communication
1mo ago
Senior AI Deployment Consultant
San Francisco, California, United States · Chicago, Illinois, United States
$133.7k-$159.7k / year
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $133,700-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Hybrid|Senior
Fin
Customer communication
1mo ago
MRI Technologist
Chicago, Illinois, United States
$85k-$110k / year
About Us At Prenuvo , we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience of our clinics across North America, have allowed us to lead the charge against “we caught it too late again.” We are looking for an MRI Technologist to join us at our Chicago, IL clinic! This role requires that you must be within commuting distance of 45 minutes to our Chicago Clinic located at 1035 W Van Buren St Suite:100, Chicago, IL 60607. This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! Not Your Average Technologist Job We strongly believe in providing our staff with competitive wages and solid benefits. We believe in merit, happy employment, and job satisfaction! Step away from clinical practice, we offer more flexibility and consistency in your schedule and no on-call We provide the perks and benefits alike to other ‘tech-companies’ versus the status quo of medical practices/hospitals. Preventative medicine welcomes positive energy which we love to embrace at Prenuvo! We work with top of the line magnets and industry-leading protocol We ensure a safe working environment, for staff and patients; no walk-in guests and no breaking skin What You'll Do Operation of MRI Scanner: you are responsible for patient safety, the performance of high quality Prenuvo Scans, performing and remaining current on Prenuvo Scan protocols Ordering supplies, cleaning equipment, and scan room preparation Troubleshooting equipment issues and reporting them to the relevant department when necessary Utilize ancillary tools and equipment appropriately: PACS and other software systems Image Post Processing: responsible for post processing images including transfer of images to PACS, ensuring all post processing steps are complete Leadership: proven ability and interest in training new technologists in all facets of the role including patient safety, room preparation, effective communication, image acquisition, time management and post processing What You'll Bring A strong base knowledge of MRI imaging and patient safety Licensed with the appropriate board: ARMRIT or ARRT (MR) (or equivalent) depending on the location of the role you are applying for BLS - Basic Life Support Completion of an accredited Magnetic Resonance Imaging (MRI) program or radiologic technology program Clinical work experience of at least 2 years You can understand, perform and accurately complete all examinations on MRI equipment, following clinic practices and procedure Proficiency running advanced MR studies independently Ability to work with a multi-disciplinary team and the drive to thrive in a high-pressure, fast paced environment Demonstrate patient care skills with an ability to explain complex medical terms and procedures in a manner that is easily understood by a non-medical audience A willingness to learn new skills Strong interpersonal skills, verbal and written communication skills A customer focused attitude and presentation Pride in your work with an ability to critically assess image quality Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The base salary for this role ranges from $85,000-$110,000 depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [ prenuvo.com ]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].
Prenuvo
Comprehensive whole body MRI scan for preventative care
1mo ago
User Acquisition Manager (Remote)
Chicago, Illinois, United States
Who We Are ( Mode.Inc ) Mode.Inc is the parent company of a portfolio of technology businesses, including Mode Mobile, the creator of EarnOS, a transformational software platform that turns ordinary smartphones into "EarnPhones". This innovation empowers users worldwide to monetize everyday mobile activities such as streaming, gaming, and shopping. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach, converting users into earners, facilitating over $150M in earnings and savings, and going a step further by turning earners into owners by awarding stock ownership in Mode.Inc based on their usage. We have attracted over 40 million users across 170 countries. Mode Mobile, Inc. Ranked Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500. For additional insights, check out information about our reward-based super app, Mode Earn App, which also powers the reward engine for our proprietary smartphone, Mode Earn Phone. Our Team and Culture Drive Our Success Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success. You can read more about our team and how we work here . The Role We're looking for a performance-driven User Acquisition Manager to help run UA for our utility app suite — including Cleaner, AppLock, our soon-to-be-acquired VPN app, QR Code Scanner, Smart & Easy Cleaner, and others — working alongside Steve, our UA Principal on this vertical. You'll work at the intersection of marketing, data, creative strategy, and App Store Optimization, with direct ownership of paid UA campaigns across platforms such as Meta, Google UAC, TikTok, programmatic DSPs, and rewarded ad networks, across a mix of in-app-advertising and subscription monetization models. This is an individual contributor role reporting to the Director of UA & Growth, partnering closely with Steve to run and grow the utility suite. Who You Are and What You'll Do Plan, launch, and optimize UA campaigns across core paid channels: Meta, Google, TikTok (SRNs/SANs), Programmatic DSPs, and more, for the utility app suite (Cleaner, AppLock, VPN, QR Code Scanner, Smart & Easy Cleaner, and others). Partner with Steve to run day-to-day UA execution across the utility suite, sharing ownership of pacing, spend efficiency, and KPI performance (CPI, CPA, eCPM/ARPI, trial-to-paid conversion, subscriber LTV, and payback, depending on the app's monetization model). Own or heavily inform ASO strategy for the utility suite — keyword strategy, store listing optimization, and competitive positioning to win in a crowded, generic app category. Collaborate with creative teams to develop and test ad concepts, messaging, and formats tailored to each app's monetization model. Analyze and report on campaign performance to other members of the growth team, aiming to uncover actionable insights & optimizations. Identify and test new growth channels, networks, and strategies suited to IAA and subscription dynamics. What You Bring to the Team A bachelor's degree in marketing, communications, or equivalent experience. 1-4 years of hands-on experience buying mobile app ads with seven-figure monthly budgets while achieving target KPIs. Strong understanding of ASO — comfortable owning keyword strategy, listing optimization, and competitive positioning in a generic, highly competitive app category. Proven ability to scale UA efficiently in a mobile-first environment; exposure to both ad-monetized and subscription apps is a plus. Strong analytical skills, fluent in Excel/Sheets, and familiar with tools like Mixpanel, Google Analytics, Looker, Tableau, and Singular. AI-native — goes beyond prompting for quick answers; comfortable building and iterating on AI-driven workflows or lightweight agents for reporting, creative testing, or ASO monitoring. Experience with MMPs and performance marketing attribution/ Self-starter who thrives on autonomy, with excellent communication skills and attention to detail. Personal Attributes Creative: A visionary thinker with the ability to develop innovative ideas that align with business goals and resonate with the target audience. Efficient: Ability to work strategically and efficiently, optimizing resources to deliver high-quality work within tight deadlines. Adaptable: Comfortable working in a fast-paced, remote, and iterative environment. Analytical: Passion for turning data into insight and insight into growth. Collaborative: Energized by working with creative, product, and data teams. Alignment with our core values: Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement. Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact. You take initiative, roll up your sleeves, and get things done. Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment. Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better. You're a lifelong learner with a thirst for knowledge and a constant desire to improve. Thorough: Your work is thoughtful, impactful, timely, accurate, and complete. You pay attention to detail, are meticulous, and ensure quality work and compliance. This role requires a deep understanding of App Store Optimization and generic-category app dynamics to win visibility and conversion in a crowded, highly competitive app category. We Believe in the Following Workplace Norms Allow OKRs to Guide Us Assume Positive Intent Agree to Disagree & Commit Set New Precedents Accomplish More with Less Hold Yourself & Others to High Standards Speak Up Be Resourceful Follow the 80/20 Rule What We Are Offering We are a 100% remote-first, global company. A competitive compensation package. We offer generous perks & benefits to team members. Participation in the Company's equity plan (for full-time team members). We provide individual bonuses in accordance with our Company Bonus Program. Work with energetic, passionate, and results-driven people. Celebrate team members' personal and work milestones. Remote social activities, including virtual coffee buddies. Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment. Weekly Wednesday Get Stuff Done Days (No Meetings). Open PTO, generous Company Holidays, and Wellness Days (for full-time team members). If we just described you and your perfect role, we'd love to talk with you. We have a lot to accomplish this year and look forward to making headway and creating success together! Mode.Inc does not accept/pay fees for unsolicited resumes from third-party agencies/vendors. Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.
Remote|Manager
Mode Mobile
User rewarding software solution
1mo ago
Sr. Talent Acquisition Partner (Remote)
Chicago, Illinois, United States
Who We Are ( Mode.Inc ) Mode.Inc is the parent company of a portfolio of technology businesses, including Mode Mobile, the creator of EarnOS, a transformational software platform that turns ordinary smartphones into "EarnPhones". This innovation empowers users worldwide to monetize everyday mobile activities such as streaming, gaming, and shopping. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach, converting users into earners, facilitating over $150M in earnings and savings, and going a step further by turning earners into owners by awarding stock ownership in Mode.Inc based on their usage. We have attracted over 40 million users across 170 countries. Mode Mobile, Inc. Ranked Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500. For additional insights, check out information about our reward-based super app, Mode Earn App, which also powers the reward engine for our proprietary smartphone, Mode Earn Phone. Our Team and Culture Drive Our Success Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success. You can read more about our team and how we work here . The Role As our Senior Talent Acquisition Partner, you'll play a critical role in shaping the future of our growing team. You'll own full-cycle recruiting across the organization, partnering with hiring managers and executives to attract and hire exceptional talent across Engineering, Product, Design, Marketing, Finance, Sales, and Leadership. You'll serve as a trusted talent advisor, helping leaders define hiring needs, develop effective search strategies, understand talent markets, and make thoughtful hiring decisions. You'll recruit across U.S. and international markets while delivering an exceptional experience for candidates and hiring teams. You'll also own the day-to-day administration and optimization of Greenhouse and leverage AI throughout the recruiting lifecycle to improve sourcing, efficiency, quality, and decision-making. We’re a fast-paced, high-growth, fully remote company, and we’re looking for someone proactive, highly organized, data-driven, and comfortable managing multiple priorities. You’ll bring structure, thoughtfulness, and strong partnership to the recruiting process while helping us continue to maintain a collaborative, efficient, and high-quality hiring experience across the organization. Who You Are and What You'll Do Own the full-cycle recruiting process from intake through offer acceptance for technical and non-technical roles across the organization. Serve as a trusted advisor to hiring managers and company leadership by translating business needs into thoughtful, effective recruiting strategies. Lead intake meetings and build clear, structured hiring processes, including job descriptions, interview plans, scorecards, and candidate evaluation criteria. Develop creative sourcing strategies and engage exceptional talent through LinkedIn Recruiter, referrals, networking, talent communities, and targeted outreach. Build and nurture strong pipelines of active and passive candidates across U.S. and international markets. Manage searches across a range of functions and levels, from individual contributors through senior leadership and executive roles. Conduct thoughtful recruiter screens to assess experience, functional or technical alignment, communication skills, motivation, compensation expectations, availability, and overall fit. Deliver a seamless, high-touch candidate experience from initial outreach through offer acceptance, with clear communication and thoughtful follow-through at every stage. Create an equally strong internal recruiting experience by establishing clear expectations, keeping hiring teams aligned and informed, and proactively driving searches and hiring decisions forward. Facilitate interview feedback and candidate calibration, identify potential concerns, and drive timely, well-informed hiring decisions. Own and optimize Greenhouse, including job setup, workflows, interview plans, scorecards, reporting, permissions, and recruiting data integrity. Leverage AI throughout the recruiting lifecycle to strengthen sourcing, research, outreach, interview preparation, documentation, reporting, and operational efficiency. Track recruiting metrics, identify trends, and use data to continuously improve hiring quality, speed, and effectiveness. Support employer branding initiatives and partner with the People team on recruiting and broader People Operations priorities as needed What You Bring to the Team 5+ years of full-cycle recruiting experience, ideally within a fast-paced, high-growth technology or startup environment. Demonstrated success recruiting for both technical and non-technical roles, including senior leadership and executive-level positions. Strong experience recruiting technical talent, including Software Engineers, Mobile Engineers, Engineering Managers, Product Managers, and other technical and product-focused roles. Experience recruiting across U.S. and international markets for remote, globally distributed teams. Hands-on experience administering Greenhouse as a primary Applicant Tracking System, including workflows, interview plans, scorecards, reporting, and recruiting operations. An AI-native mindset with demonstrated experience using AI to improve recruiting effectiveness, including sourcing, research, outreach, candidate engagement, documentation, analysis, and operational efficiency. Exceptional sourcing, interviewing, candidate assessment, offer negotiation, and closing skills. A proven ability to build trust and partner effectively with hiring managers, senior leaders, and executive stakeholders. Excellent organizational and project management skills, with the ability to manage multiple searches, stakeholders, and shifting priorities simultaneously. A data-driven mindset, strong attention to detail, and outstanding written and verbal English communication skills. A proactive, collaborative, and solutions-oriented approach, with a genuine passion for creating exceptional candidate and internal hiring experiences while building high-performing teams. Alignment with our core values: Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement. Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact. You take initiative, roll up your sleeves, and get things done. Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment. Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better. You're a lifelong learner with a thirst for knowledge and a constant desire to improve. Thorough: Your work is thoughtful, impactful, timely, accurate, and complete. You pay attention to detail, are meticulous, and ensure quality work and compliance. We Believe in the Following Workplace Norms Allow OKRs to Guide Us Assume Positive Intent Agree to Disagree & Commit Set New Precedents Accomplish More with Less Hold Yourself & Others to High Standards Speak Up Be Resourceful Follow the 80/20 Rule What We Are Offering We are a 100% remote-first, global company. A competitive compensation package. We offer generous perks & benefits to team members. Participation in the Company's equity plan (for full-time team members). We provide individual bonuses in accordance with our Company Bonus Program. Work with energetic, passionate, and results-driven people. Celebrate team members' personal and work milestones. Remote social activities, including virtual coffee buddies. Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment. Weekly Wednesday Get Stuff Done Days (No Meetings). Open PTO, generous Company Holidays, and Wellness Days (for full-time team members). If we just described you and your perfect role, we'd love to talk with you. We have a lot to accomplish this year and look forward to making headway and creating success together! Mode.Inc does not accept/pay fees for unsolicited resumes from third-party agencies/vendors. Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.
Remote|Senior
Mode Mobile
User rewarding software solution
1mo ago
Sr. Product Manager - Monetization (Remote)
Buenos Aires, Autonomous City of Buenos Aires, Argentina · Phoenix, Arizona, United States · Austin, Texas, United States · Sao Paulo, Brazil · Chicago, Illinois, United States · Limon, Limon Province, Costa Rica · Bengaluru, Karnataka, India · Mexico City, Mexico · Montreal, Quebec, Canada · New York, New York, United States · Portland, Oregon, United States · Sao Paulo, Brazil · Warsaw, Masovian Voivodeship, Poland · San Francisco, California, United States · Seattle, Washington, United States · Toronto, Ontario, Canada · Montevideo, Montevideo, Uruguay · Vancouver, British Columbia, Canada · Caracas, Capital District, Venezuela
Who We Are ( Mode.Inc ) Mode.Inc is building the future of consumer engagement. Our mission is simple: Reward people for being human. We are the parent company of a growing portfolio of technology businesses that reach tens of millions of users globally. Through a combination of innovation, acquisitions, operational excellence, and disciplined execution, we create long-term value by building and scaling consumer technology products that users engage with every day. Our portfolio includes Mode Mobile, creator of EarnOS, the Mode Earn App, and the Mode Earn Phone—a proprietary smartphone powered by our reward ecosystem, along with additional businesses and growth initiatives spanning mobile applications, media, monetization, and emerging technologies. Together, our products reach more than 40 million users across 170 countries. What makes us different is our ability to combine software, devices, audiences, and monetization channels into an ecosystem where the whole becomes more valuable than the sum of its parts. We believe users should benefit from the value they create, and our platforms have helped generate more than $150 million in earnings and savings for consumers worldwide. Mode.Inc (previously Mode Mobile) was recognized as the #1 Fastest-Growing North American Software Company in Deloitte's 2023 Technology Fast 500 and ranked #2 across all sectors. We operate with the speed of a startup, the ambition of a public company, and a relentless focus on execution. As we continue to grow through acquisitions, new business models, AI-enabled innovation, and operational scale, we are building the foundation for our next chapter of growth and our long-term vision of becoming a leading public technology company. Our Team and Culture Drive Our Success Our team is the heart of our culture. We value innovation, collaboration, and curiosity, and we have a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working, but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree, commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success. You can read more about our team and how we work here . About the Role We're hiring a Senior Monetization Manager to optimize monetization and revenue yield across our growing portfolio of mobile apps, with a primary focus on subscription and paywall monetization across iOS and Android, backed by strong programmatic ad monetization experience. This is a highly strategic and analytical role, working cross-functionally with product, data and analytics, growth, and engineering to ensure Mode is maximizing subscription and ad revenue, LTV, and retention across our app portfolio. The Senior Monetization Manager will own and grow our subscription monetization strategy — managing pricing and packaging, paywall experimentation, subscriber lifecycle and retention/win-back programs, and vendor relationships (RevenueCat, Superwall) — while also applying hands-on programmatic ad monetization experience, particularly with AdMob, to help balance subscription and ad revenue streams across our portfolio. This is a high-impact, high-autonomy, fully remote role with significant visibility and upside, ideal for someone with strong subscription-monetization experience, a programmatic ad background, an AI-native way of working, and a bias for driving measurable results. What You'll Do Develop and own Mode's subscription monetization and pricing strategy across the app portfolio, including price testing, packaging, and paywall optimization on both iOS and Android Design, launch, and iterate on paywall experiments (offer structures, trial lengths, price points, targeting) to maximize conversion, ARPU, and LTV Manage subscriber lifecycle programs — including churn reduction, win-back, and retention offers — using cohort and funnel analysis to identify and close leakage points Own day-to-day management of subscription tooling and vendor relationships (e.g., RevenueCat, Superwall) Leverage AI tools to accelerate analysis, reporting, and experimentation, embedding them into monetization workflows to scale your impact across the portfolio Partner with product, engineering, and data teams to identify and prioritize opportunities for pricing changes, paywall improvements, and subscription infrastructure enhancements Serve as the internal expert on subscription monetization mechanics, best practices, and trends across the mobile app ecosystem Who You Are A highly organized individual who can run multiple monetization workstreams in parallel without letting details slip Data-driven and rigorous, you back decisions with clear reasoning and are comfortable both challenging assumptions and being challenged High-ownership and self-directed — you take a problem and run with it, and can be trusted to drive workstreams independently Comfortable with ambiguity and shifting priorities, you create structure and momentum where there isn't any Skilled at using data, A/B experimentation, and intuition to make the best possible decisions What You Bring to the Team 3+ years of experience in subscription monetization, pricing strategy, or growth roles at a mobile app or subscription-based company Hands-on experience with paywall experimentation and subscription pricing across iOS and Android, with practical working knowledge of RevenueCat and/or Superwall AI-native: you default to AI tools to work faster and at greater scale, and actively look for ways to build them into your day-to-day workflow Strong ownership mindset, highly organized, and able to drive multiple workstreams in parallel while operating cross-functionally — a must for this role We Believe in the Following Workplace Norms Allow OKRs to Guide Us Assume Positive Intent Agree to Disagree & Commit Set New Precedents Accomplish More with Less Hold Yourself & Others to High Standards Speak Up Be Resourceful Follow the 80/20 Rule What We Are Offering We are a 100% remote-first, global company. A competitive compensation package. We offer generous perks and benefits to team members. Participation in the Company's equity plan (for full-time team members). We provide individual bonuses in accordance with our Company Bonus Program. Work with energetic, passionate, and results-driven people. Celebrate team members' personal and work milestones. Remote social activities, including virtual coffee buddies. Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment. Weekly Wednesday Get Stuff Done Days (No Meetings). Open PTO, generous Company Holidays, and Wellness Days (for full-time team members). If we just described you and your perfect role, we'd love to talk with you. We have a lot to accomplish this year and look forward to making headway and creating success together! Mode.Inc does not accept/pay fees for unsolicited resumes from third-party agencies/vendors. Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.
Remote|Manager
Mode Mobile
User rewarding software solution
1mo ago
Email & SMS Marketing Specialist (Remote)
Chicago, Illinois, United States
Who We Are ( Mode.Inc ) Mode.Inc is the parent company of a portfolio of technology businesses, including Mode Mobile, the creator of EarnOS, a transformational software platform that turns ordinary smartphones into "EarnPhones". This innovation empowers users worldwide to monetize everyday mobile activities such as streaming, gaming, and shopping. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach, converting users into earners, facilitating over $150M in earnings and savings, and going a step further by turning earners into owners by awarding stock ownership in Mode.Inc based on their usage. We have attracted over 40 million users across 170 countries. Mode Mobile, Inc. Ranked Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500. For additional insights, check out information about our reward-based super app, Mode Earn App, which also powers the reward engine for our proprietary smartphone, Mode Earn Phone. Our Team and Culture Drive Our Success Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success. You can read more about our team and how we work here . The Role We're looking for an AI-native Email & SMS Marketing Specialist to own the day-to-day execution and growth of owned-channel messaging across the Mode.Inc portfolio. You'll run recurring newsletters, build the automated journeys that turn new subscribers into engaged subscribers, and treat email and SMS as revenue channels rather than announcement channels. This is a hands-on individual contributor role. You'll own the briefing, planning, and execution of the end-to-end email process, work across content, creative, product, and data teams, and build in CleverTap and beehiiv. It's also a role with real impact: You’ll be standing up and scaling new newsletters for brands like NGL and Trimbox. We want someone who wants to build, not just follow a plan. This role will report directly to the Director of Media Operations. We expect you to build AI into how these programs run, including copy generation, segmentation, performance analysis, and the automation of recurring daily sends. Who You Are and What You'll Do Create, schedule, QA, and send email and SMS campaigns including managing 2–3 recurring daily newsletters with a reliable 9am Eastern Time send. Design and implement lifecycle programs across our products (including welcome series, post-purchase, and re-engagement) and own the journey logic behind them, not just the sends. Build and launch new newsletters from scratch, on beehiiv or CleverTap Work within our marketing platforms to import, tag, segment contacts, maintain list hygiene, deliverability, and domain reputation health, including warming new email domains. Integrate and adopt AI across these programs: copy generation, audience targeting, and performance optimization, and build lightweight automations that scale daily newsletter production without adding headcount. What You Bring to the Team 3-5 years of experience in retention, lifecycle, or CRM marketing, preferably in finance, gaming, or consumer products. AI-native : You don't just use AI to write quick copy; you use it to automate workflows, build lightweight processes, and scale daily newsletter sends. Hands-on experience designing and building automated flows (welcome series, post-purchase, re-engagement) including the segmentation and trigger logic behind them. Data-fluent: Able to pull and interpret performance data independently, identify trends, and act on them. Proficient in Excel. Creative : You bring ideas, want to try new things, and move the ball forward rather than waiting for a brief. Highly organized and skilled in time management, with the reliability to hit a daily send window. Team player with demonstrated ability to work cross-functionally, strong written and verbal communication, and a creative problem-solving instinct. Bonus points for: Experience with CleverTap, beehiiv, or a comparable enterprise email/SMS platform. Demonstrable experience starting an email newsletter from scratch and growing it. Email and/or SMS monetization experience; affiliate marketing experience. Experience warming up email domains and managing deliverability at scale. Design background or hands-on design ability. Experience managing a recurring daily newsletter. Personal Attributes Creative: A visionary thinker with the ability to develop innovative ideas that align with business goals and resonate with the target audience. Efficient: Ability to work strategically and efficiently, optimizing resources to deliver high-quality work within tight deadlines. Adaptable: Comfortable working in a fast-paced, remote, and iterative environment. Analytical: Passion for turning data into insight and insight into revenue. Collaborative: Energized by working with creative, product, and data teams. Alignment with our core values: Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement. Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact. You take initiative, roll up your sleeves, and get things done. Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment. Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better. You're a lifelong learner with a thirst for knowledge and a constant desire to improve. Thorough: Your work is thoughtful, impactful, timely, accurate, and complete. You pay attention to detail, are meticulous, and ensure quality work and compliance. We Believe in the Following Workplace Norms Allow OKRs to Guide Us Assume Positive Intent Agree to Disagree & Commit Set New Precedents Accomplish More with Less Hold Yourself & Others to High Standards Speak Up Be Resourceful Follow the 80/20 Rule What We Are Offering We are a 100% remote-first, global company. A competitive compensation package. We offer generous perks & benefits to team members. Participation in the Company's equity plan (for full-time team members). We provide individual bonuses in accordance with our Company Bonus Program. Work with energetic, passionate, and results-driven people. Celebrate team members' personal and work milestones. Remote social activities, including virtual coffee buddies. Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment. Weekly Wednesday Get Stuff Done Days (No Meetings). Open PTO, generous Company Holidays, and Wellness Days (for full-time team members). If we just described you and your perfect role, we'd love to talk with you. We have a lot to accomplish this year and look forward to making headway and creating success together! Mode.Inc does not accept/pay fees for unsolicited resumes from third-party agencies/vendors. Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.
Remote
Mode Mobile
User rewarding software solution
1mo ago
Ad Monetization Manager (Remote)
Buenos Aires, Autonomous City of Buenos Aires, Argentina · Phoenix, Arizona, United States · Austin, Texas, United States · Sao Paulo, Brazil · Chicago, Illinois, United States · Limon, Limon Province, Costa Rica · Bengaluru, Karnataka, India · Mexico City, Mexico · Montreal, Quebec, Canada · New York, New York, United States · Portland, Oregon, United States · Sao Paulo, Brazil · Warsaw, Masovian Voivodeship, Poland · San Francisco, California, United States · Seattle, Washington, United States · Toronto, Ontario, Canada · Montevideo, Montevideo, Uruguay · Vancouver, British Columbia, Canada · Caracas, Capital District, Venezuela
Who We Are ( Mode.Inc ) Mode.Inc is the parent company of a portfolio of technology businesses, including Mode Mobile, the creator of EarnOS, a transformational software platform that turns ordinary smartphones into "EarnPhones". This innovation empowers users worldwide to monetize everyday mobile activities such as streaming, gaming, and shopping. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach, converting users into earners, facilitating over $150M in earnings and savings, and going a step further by turning earners into owners by awarding stock ownership in Mode.Inc based on their usage. We have attracted over 40 million users across 170 countries. Mode Mobile, Inc. Ranked Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500. For additional insights, check out information about our reward-based super app, Mode Earn App, which also powers the reward engine for our proprietary smartphone, Mode Earn Phone. Our Team and Culture Drive Our Success Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success. You can read more about our team and how we work here . The Role We're hiring an Ad Monetization Manager to optimize monetization and revenue yield across our growing portfolio of mobile apps, with a primary focus on ad monetization. This is a highly strategic and analytical role, working cross-functionally with product, data and analytics, growth, and advertising partners to ensure Mode is maximizing revenue across our inventory, offers, and audiences. The Ad Monetization Manager will own and grow our ad monetization surfaces, managing ad providers and demand sources, managing pricing floors, analyzing performance, and driving data-informed decisions that grow total and per-user revenue. This is a high-impact, high-autonomy, fully remote role with significant visibility and upside, ideal for someone with strong adtech experience, an AI-native way of working, and a bias for driving measurable results. What You’ll Do Develop and own Mode's monetization and yield strategy including waterfall management, mediation setup, ad placement configuration across the portfolio Design and optimize in-app ad placements, formats and user segmentation strategies to improve ARPDAU, eCPM, fill rate and overall LTV. Build and maintain relationships with ad network partners and account managers to maximise performance. Monitor and manage ad creative quality across networks, reviewing served ads, handling player-reported ad issues, and using network-side blocking tools to maintain a high-quality user experience. Leverage AI tools to accelerate analysis, reporting, and experimentation, embedding them into monetization workflows to scale your impact across the portfolio Partner with product, engineering, and media teams to identify and prioritize opportunities for inventory improvements, new monetization mechanics, or fill rate enhancements Be the internal expert ad monetization mechanics, best practices, and trends across the mobile and reward-based app ecosystem Who You Are A highly organized individual who can run multiple monetization workstreams in parallel without letting details slip Data-driven and rigorous, you back decisions with clear reasoning and are comfortable both challenging assumptions and being challenged High-ownership and self-directed - you take a problem and run with it, and can be trusted to drive workstreams independently Comfortable with ambiguity and shifting priorities, you create structure and momentum where there isn't any Skilled at using data, A/B experimentation, and intuition to make the best possible decisions. What You Bring to the Team +3 years of experience in advertising monetisation, ad operations or revenue-related roles, ideally within mobile app/gaming or digital products. Experience working with SSPs, ad servers, mediation platforms, header-bidding, and auction-based monetization strategies Strong familiarity with Admob Mediation Pro and Max Mediation AI-native: you default to AI tools to work faster and at greater scale, and actively look for ways to build them into your day-to-day workflow Proven track record of optimizing monetization performance and delivering incremental revenue Strong ownership mindset, highly organized, and able to drive multiple workstreams in parallel while operating cross-functionally—a must for this role Curiosity, adaptability, and a passion for learning and staying ahead of industry trends. Alignment with our core values: Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement. Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact. You take initiative, roll up your sleeves, and get things done. Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment. Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better. You're a lifelong learner with a thirst for knowledge and a constant desire to improve. Thorough: Your work is thoughtful, impactful, timely, accurate, and complete. You pay attention to detail, are meticulous, and ensure quality work and compliance. You'll Make Us Extra Excited If You Also Have Experience with reward-based apps or mobile apps/mobile games Experience with subscription/IAP monetization We Believe in the Following Workplace Norms Allow OKRs to Guide Us Assume Positive Intent Agree to Disagree & Commit Set New Precedents Accomplish More with Less Hold Yourself & Others to High Standards Speak Up Be Resourceful Follow the 80/20 Rule What We Are Offering We are a 100% remote-first, global company. A competitive compensation package. We offer generous perks & benefits to team members. Participation in the Company's equity plan (for full-time team members). We provide individual bonuses in accordance with our Company Bonus Program. Work with energetic, passionate, and results-driven people. Celebrate team members' personal and work milestones. Remote social activities, including virtual coffee buddies. Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment. Weekly Wednesday Get Stuff Done Days (No Meetings). Open PTO, generous Company Holidays, and Wellness Days (for full-time team members). If we just described you and your perfect role, we'd love to talk with you. We have a lot to accomplish this year and look forward to making headway and creating success together! Mode.Inc does not accept/pay fees for unsolicited resumes from third-party agencies/vendors. Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.
Remote|Manager
Mode Mobile
User rewarding software solution
1mo ago
Solutions Integration Engineer II
Chicago, Illinois, United States
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: As a Solutions Integration Engineer at Samsara, you will be an integral member of the Professional Services Organisation responsible for helping Samsara’s most strategic customers build and implement B2B integrations with our IoT platform. In a given week, you may work with a large long-haul trucking company, an industrial-scale food producer, and a public utility to map a customer’s integration needs to current and future API capabilities, help building custom integrations, provide guidance and technical training to implementation teams to follow best practices, troubleshoot issues and advocate for fixes on behalf of customers (working with our tech support team), and ensure a successful customer relationship. A successful Solutions Integration Engineer at Samsara will develop a thorough understanding of B2B integrations to ensure the proper technical solution is delivered to our customers. Your role will be cross-functional, working alongside and connecting product managers, business operations, sales, and systems engineers, enabling you to experience multiple aspects of a hyper-growth company from within. Since Samsara is a fast-growing company with emerging IoT technology, you can expect this role to evolve, with opportunities to take on increasing levels of responsibility and impact our growth. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Lead system integration projects with customer development teams, Samsara’s partners, 3rd-party systems integrators or build your own enterprise-grade scalable solutions using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.) Design/develop/define complex project scopes, technical specifications and business requirements between Samsara and multiple stakeholders - from design through delivery and beyond Plans complex projects that involve a variety of people, dependencies, uncertainty, risk and impact. Comfortable making delivery commitments for larger projects Accounts for maintainability, portability, scalability, and reliability in technical designs and knows when to trade them for speed of delivery Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc. Build, test, validate, and review code to ensure completeness and highest quality deliverables Advise and document best practices around integrations using Samara APIs and products Test, validate and review code to ensure completeness and highest quality deliverables Leads by example: conducts thorough code reviews and provides feedback that is actionable and insightful Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience Collaborate with the Samsara’s Developer EcoSystem team closely to improve our API experience and featureset Contribute to the enhancement of Professional Services methodologies and tools Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 5+ years of experience designing and developing Integration solutions using proven architecture methodologies Experience in gathering data integration requirements and translating into good technical data designs Can write, read, and understand code in Python and any one additional programming language (for example, JavaScript, AppScript) Proficient in leveraging LLM-based tools for code generation, prompt engineering, automation, and enhancing developer productivity Experience with agentic workflows, including the design, orchestration, and deployment of multi-agent systems for enterprise use cases 3+ years hands-on experience in developing solutions leveraging any of the modern Cloud Services (AWS, Azure, or GCP) Hands-on experience in building or working with RESTful APIs/Webhooks and modern databases Knowledge of PowerBI/Tableau, SQL, and data visualization concepts is a huge plus Hands-on experience with customer evaluations and deployments, with the ability to juggle multiple customer engagements in parallel Proven ability to effectively manage complex projects with a wide range of stakeholders including C-Level executives Strong written communication and presentation skills, demonstrated ability to work with a diverse set of teams Proficient in using GitHub for version control and collaboration Experience working with Modern Agile tools (e.g. Jira, Confluence) An ideal candidate also has: Bachelors in Engineering, Computer Science, or related discipline Minimum 3+ years customer facing experience building and supporting Enterprise-scale integrations or API scripting Consistent track record of configuring and deploying complex technical solutions Familiarity with B2B system integration projects and workflows Bias-to-action and hands-on experience delivering business results Tinkering with hardware gadgets, sensors, or vehicles is a plus Familiarity with fleets and logistics is a plus Understanding of vehicle diagnostic systems is a plus The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary$73,780—$111,600 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Remote
Work at Samsara: Apply to open roles today
Come help leaders in physical operations transform their organization with The Connected Operations Cloud.
1mo ago
Senior Strategic Implementation Consultant
Chicago, Illinois, United States
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Strategic Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of businesses that power our economy, including trucking and transportation, food and beverage, passenger transit, utilities, school buses, and many others. All the while building relationships with the customer, helping them learn our system, and overall ensuring a successful customer relationship. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a fast growing company from within. This role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. In addition to this, you will champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. May require travel to customer sites up to 10% of the time, including overnight stays. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform. Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment. Create launch plans and a roadmap to increase product usage. Track implementation progress, participation, product adoption, and account health. Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases. Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers. Serve as a mentor to the wider Customer Success and Support teams. Deeply understand the Samsara platform’s capabilities and explain them to customers of all types. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for this role: 10+ years of experience in a technology consulting and/or customer-facing technology implementation role. Enterprise SaaS experience preferred. This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence. Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given internal visibility of this role to all levels of the organization, including Samsara’s C-suite. Experience supporting or working with technical products. Solutions-oriented with strong problem solving skills. Excellent consultative skills with experience in end to end system implementations. Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software. Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment. Diplomacy, tact, and poise under pressure when working through customer issues. Bachelor’s degree from a 4-year institution. An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards. Experience serving and supporting large-scale business solutions at Fortune 500 companies. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary$109,480—$165,600 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Remote|Senior
Work at Samsara: Apply to open roles today
Come help leaders in physical operations transform their organization with The Connected Operations Cloud.
1mo ago
Senior Scaled Customer Education Specialist
Chicago, Illinois, United States
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Do you want to join a dynamic, creative team? Samsara's Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally. As a Senior Scaled Customer Education Specialist focused primarily on our Scale segment (i.e. Commercial and Mid-market accounts), you'll help thousands of customers derive immediate value from our connected operations platform. Across one:many digital programs, live webinars, and cohort-based training sessions, you'll guide customers through structured learning journeys, make complex platform concepts accessible and actionable, and ensure success at every stage of their journey — across transportation, construction, field services, and the many other industries Samsara serves. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Every session you deliver can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically design and deliver training that helps keep operations safe, efficient, and sustainable. You are a natural relationship builder: Whether with customers or cross-functional teams at Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment. You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys from onboarding through advanced product adoption Design new, innovative experiences tying together physical and digital assets to live sessions and/or Community experiences Produce new and leverage existing training materials in accordance with team standards and brand guidelines; adapt existing materials to reflect product changes and audience needs Proactively leverage in-house and external tools and platforms to optimize the training you deliver (e.g., Samsara Community, in-house AI tools; Slido) Demonstrate expertise across the Samsara platform and show confidence in fielding a wide range of customer questions during live sessions Manage all live session logistics, including training registration, session delivery, Q&A facilitation, polling, and post-session follow-up resources Collaborate closely with the CS Scale as well as the rest of the Education team to shape content for live training and share customer feedback from training events Identify common knowledge gaps across the Scale customer base and partner with Customer Success and Product teams to address them through programming Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Excellent communication, presentation, and facilitation skills. You make complex platform concepts clear and compelling for large, diverse audiences, both in your verbal delivery and in the materials you produce. Demonstrated experience delivering at-scale programs and live webinars or vILT to external audiences. Excellent interpersonal skills. You're dynamic and enthusiastic, and you connect well with people at any level of an organization. Ability to build digital learning assets when needed, e.g., video tutorials, job aids, and presentation decks, using AI models, authoring and editing tools. A working grasp of instructional design: you structure content around clear learning objectives and can help shape a program, not just deliver it. Self-directed and analytical. You can teach yourself new products and tools quickly and assess what customers most need to know. Ability to analyze engagement and impact data, then iterate on your content to improve what's working and fix what isn't. Strong prioritization skills. You handle multiple programs and sessions concurrently while staying organized, methodical, and detail-oriented. An eye for detail and polish in everything you produce. Comfortable working independently and as part of a team. 3–4 years of experience teaching or delivering training, with at least 1 year in a one-to-many or scaled delivery model. An ideal candidate also has: Familiarity with webinar and virtual classroom platforms and tools Experience with LMS and Community platforms, and customer education content development tools Background in SaaS product training The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary$80,622.50—$121,950 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Remote|Senior
Work at Samsara: Apply to open roles today
Come help leaders in physical operations transform their organization with The Connected Operations Cloud.
1mo ago
Senior Product Training Specialist
Chicago, Illinois, United States
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Do you want to join a dynamic, creative team? Samsara's Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally. As a Senior Product Training Specialist focused primarily on our Scale segment (i.e. Commercial and Mid-market accounts), you'll help thousands of customers derive immediate value from our connected operations platform. Across one:many digital programs, live webinars, and cohort-based training sessions, you'll guide customers through structured learning journeys, make complex platform concepts accessible and actionable, and ensure success at every stage of their journey — across transportation, construction, field services, and the many other industries Samsara serves. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Every session you deliver can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically design and deliver training that helps keep operations safe, efficient, and sustainable. You are a natural relationship builder: Whether with customers or cross-functional teams at Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment. You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys from onboarding through advanced product adoption Design new, innovative experiences tying together physical and digital assets to live sessions and/or Community experiences Produce new and leverage existing training materials in accordance with team standards and brand guidelines; adapt existing materials to reflect product changes and audience needs Proactively leverage in-house and external tools and platforms to optimize the training you deliver (e.g., Samsara Community, in-house AI tools; Slido) Demonstrate expertise across the Samsara platform and show confidence in fielding a wide range of customer questions during live sessions Manage all live session logistics, including training registration, session delivery, Q&A facilitation, polling, and post-session follow-up resources Collaborate closely with the CS Scale as well as the rest of the Education team to shape content for live training and share customer feedback from training events Identify common knowledge gaps across the Scale customer base and partner with Customer Success and Product teams to address them through programming Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Excellent communication, presentation, and facilitation skills. You make complex platform concepts clear and compelling for large, diverse audiences, both in your verbal delivery and in the materials you produce. Demonstrated experience delivering at-scale programs and live webinars or vILT to external audiences. Excellent interpersonal skills. You're dynamic and enthusiastic, and you connect well with people at any level of an organization. Ability to build digital learning assets when needed, e.g., video tutorials, job aids, and presentation decks, using AI models, authoring and editing tools. A working grasp of instructional design: you structure content around clear learning objectives and can help shape a program, not just deliver it. Self-directed and analytical. You can teach yourself new products and tools quickly and assess what customers most need to know. Ability to analyze engagement and impact data, then iterate on your content to improve what's working and fix what isn't. Strong prioritization skills. You handle multiple programs and sessions concurrently while staying organized, methodical, and detail-oriented. An eye for detail and polish in everything you produce. Comfortable working independently and as part of a team. 3–4 years of experience teaching or delivering training, with at least 1 year in a one-to-many or scaled delivery model. An ideal candidate also has: Familiarity with webinar and virtual classroom platforms and tools Experience with LMS and Community platforms, and customer education content development tools Background in SaaS product training The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary$80,622.50—$121,950 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Remote|Senior
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Come help leaders in physical operations transform their organization with The Connected Operations Cloud.
1mo ago
Program Manager
Chicago, Illinois, United States · Kansas City, Missouri, United States
Program Manager - Kansas City Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Program Manager for our Operations team in our Midwest region. As a Program Manager, you will lead operations at a client site in the Kansas City, MO area. This role involves managing safety compliance, overseeing day-to-day operations, ensuring site compliance, and driving profitability of a client's hazardous waste and safety program. This position reports to an Operations Manager. Essential responsibilities: Safety: Promote a strong safety culture by collaborating with site operations, EHS teams, and lab personnel. Conduct and oversee quality STOP audits, report incidents, and follow up on safety issues as per the client protocols. Train employees on stop work authority and safety practices, maintain and update safety documentation. Ensure compliance with all internal and client-specific safety procedures and participate in incident reviews as necessary. Operations & Site Compliance: Initiate and manage new business ventures for the client, including staffing and operational setup. Oversee various projects such as lab cleanouts, decommissioning, and waste management, from scope definition to job completion. Serve as the primary contact for project coordination, manage ticketing systems, and address site-specific operational needs. Ensure accurate waste profiling and documentation, manage routine meetings, and identify improvements in compliance and sustainability practices. Leadership & Peer Development: Provide constructive feedback and mentorship to onsite staff, manage training, and ensure professional growth. Address and resolve team conflicts, maintain high morale, and foster a collaborative work environment. Coordinate client-specific training and onboarding, and ensure that all staff meet required training and certification standards. Profitability: Monitor and adjust target hours and billing to ensure accuracy and efficiency. Review and approve contract employee timesheets and ensure correct billing. Drive customer service initiatives, participate in cost reviews, and develop and track KPIs for performance and profitability. Basic Requirements: Bachelor’s degree in Environmental Science, Chemistry, Biology, or other related majors, or equivalent Prior knowledge, experience, and compliance with DOT, RCRA, and other applicable regulations Successful completion of OSHA/DOT physical examination 1 year of team leadership experience Must be eligible to work in the United States without future sponsorship Must have a reliable form of transportation Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC) Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company’s commitment to maintaining a safe and healthy work environment Must be able to lift 60 pounds on a regular basis Ability to work overtime on a regular basis Must be willing to work flexible hours within the work week (Monday through Friday) Must be able to report to designated office within 1 hour during Emergency Response rotating shifts The Program Manager frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive. Preferred Requirements: 2+ years experience in the Environmental Services/Hazardous Waste industry Project management experience Emergency Response experience Active HAZWOPER 24 or 40 hour certification #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website ! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here . Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Pay Range$75,000—$85,000 USD
Manager
Jobs at Triumvirate Environmental
Triumvirate Environmental is a leading provider of environmental services, specializing in waste management, sustainability solutions, and regulatory compliance. With over…