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1d ago

Director, Product Management - Brokerage

Chicago

$220k-$220k / year

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader is seeking a Director of Product Management – Brokerage to serve as the product authority and primary enabler for the regulated US futures brokerage capabilities that support our parent company, Payward, and its affiliated entities. This role sits at the intersection of regulated futures operations, financial technology, and product strategy. The team exists to help Payward's affiliated entities bring ambitious new products to market by unlocking what NinjaTrader's brokerage can do for them. You'll own the brokerage product roadmap as it serves affiliated-entity initiatives, partnering closely with those entities to understand where they want to go and translating those objectives into compliant, executable, and technically sound product plans. You'll be the person who can sit across from a partner team, understand a novel product ambition, and map a credible path through the US futures regulatory framework and NinjaTrader's technology to make it a reality. You'll work closely with Technology, Compliance, Legal, and senior leadership across both organizations. In this role you will: Serve as the primary product interface between Payward's affiliated entities and NinjaTrader's brokerage, translating product ambitions into well-scoped, regulatorily sound, and technically executable plans Own a multi-quarter brokerage product roadmap focused on enabling affiliated-entity initiatives while balancing new capability development with system modernization and operational resilience Lead products from ambiguous, early-stage concepts to launched, compliant capabilities, often operating ahead of settled regulatory guidance and industry precedent Make clear, data-informed tradeoff decisions and align stakeholders across two organizations Serve as the go-to authority on the US futures regulated space, including FCM operations, the FCM–DCO–DCM relationship, clearing, settlement, margin, and client reporting, and understand how each constrains or enables new products Partner with Compliance and Legal to navigate product classification, structural, and regulatory questions where guidance is still evolving, translating those outcomes into product direction Maintain deep, current expertise as the regulatory and market structure landscape evolves Develop a deep understanding of NinjaTrader's brokerage technology, including APIs, platform capabilities, and infrastructure, to identify opportunities, required investments, and realistic implementation paths Collaborate with Technology throughout the full product lifecycle, including sprint planning, backlog grooming, stand-ups, reviews, and retrospectives Lead, mentor, and develop a cross-functional team focused on brokerage enablement Represent affiliated-entity product priorities in cross-functional leadership discussions with the CTO, CPO, and senior stakeholders Build a culture of accountability, partner obsession, and continuous improvement What you'll need: Deep, demonstrated expertise in the US futures regulated space, including FCM systems and operations, clearing, settlement, margin, trade processing, and client reporting Proven ability to take products from 0 to 1 within a regulated financial services environment, including operating where regulatory and structural precedent is still evolving Technical fluency to reason about APIs, platform capabilities, and integration work, and to credibly define interfaces and capabilities with engineering teams Strong track record of owning complex, multi-system product roadmaps with cross-functional stakeholders across Technology, Compliance, and Legal Excellent communication and influence skills across all levels, from individual contributors to executives and partner organizations Experience managing vendors that support financial or trading infrastructure Strong strategic and analytical skills, with the ability to use data to prioritize work, measure impact, and make tradeoff decisions Bachelor's or Master's degree in a technical, business, or finance-related field, or equivalent professional experience Bonus points for: Experience with DCM and DCO operations Experience with Prime Brokerage, Futures, Market Maker Financing, or retail brokerage products Experience building partner-facing or platform/API products Compensation: The salary range for this role will be $220,000.00 - $270,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Director|Full-time|Finance
Jobs at NinjaTrader
Jobs at NinjaTrader

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world…

2d ago

Senior / Principal Product Manager-AI Agent Manager and AI Agent Workflows

Chicago

$160k-$220k / yearest.

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters four days a week. Together, we’re building something extraordinarily learn, grow, and thrive in our fast-paced, transformative environment. The opportunity Autopilot is project44’s no-code platform for deploying purpose-built workflows with AI agents into the mission-critical workflows supply chain teams run every day — calling carriers, collecting missing data, reconciling documents, resolving exceptions, and running mini-bids within guardrails. It is the product layer that sits on top of our agent portfolio (Freight Procurement, Disruption Management, Network Operations, Execution Recovery, Stockout Risk, and more) and gives customers the steering wheel: configurable triggers, transparent logic, audit history, and human checkpoints at every critical step. This role owns three connected surfaces: AI Workflows — the growing library of packaged, customer-deployable agent workflows (e.g., validate early ETAs, late-shipment carrier outreach, collect missing milestones, stale-position investigation). You define which jobs we automate next, in what sequence, and to what standard. AI Agent Workflow Manager (fka Autopilot) — the no-code configurator itself: the trigger / condition / action canvas, workflow variants, multi-agent orchestration, human-in-the-loop controls, and the build-and-deploy experience that lets customers (and our own teams) ship workflows without engineering. AI Agent Analytics & Reporting — the measurement layer (AI Agent Analytics, LunaIntel and LunaVoice dashboards, collaboration and carrier-performance reporting) that proves outcomes by use case and persona, exposes agent performance to customers, and closes the loop back into the roadmap. The arc you’ll drive: from support, to augment, to automate. The first generation of AI workflows supported users — surfacing the right signal at the right moment. The current generation augments them — taking a discrete action inside a human-run workflow (make the call, collect the milestone, draft the response). The mandate for this role is to push to the next stage: multi-agent workflows that automate complete work tasks end to end — coordinating several agents across a full job (e.g., detect → reach out → confirm → reconcile → write back → close) so an entire operational task runs without a human in the loop, while staying transparent, auditable, and reversible. You’ll own that progression use case by use case, deciding when a workflow is ready to move from augmenting a person to automating the task outright. Natural-language workflow authoring with Mo. Mo is project44’s AI Supply Chain Analyst — a conversational agent embedded in Movement that lets users ask questions of their own data in natural language (NL→SQL / NL→API), grounded in their shipments, business rules, and carrier history. Mo’s roadmap runs from search to analyze to act , and Autopilot is the “act.” A core part of this role is making Autopilot workflows authorable and executable through Mo in plain language — “set up a workflow that calls the carrier whenever an FTL shipment is running two hours late and update the ETA” — and surfacing Autopilot task history and run status back inside Mo’s answers. You’ll own the Autopilot side of that integration and partner closely with the Mo product management team on the shared experience, the trigger/condition/action vocabulary Mo maps natural language onto, and the guardrails for letting a conversational agent stand up an autonomous workflow. We’re moving fast — from shipping roughly one workflow a week to one a day — and the bar is high: very little vibe-coded software is production-ready, and customers only adopt agents they trust. You’ll set the throttle, use case by use case, so speed never outruns trust. What You’ll Do: Lead with customers and research Own the customer problem before the solution. Every workflow starts from a clearly stated customer problem, who is impacted (planners, logistics managers, appointment and yard managers, carrier dispatch, drivers), and when it occurs — not from a feature idea. Run primary research continuously: customer interviews, ride-alongs with operations teams, design-partner pilots, Customer Advisory Board (CAB) validation sessions, win/loss and churn intake reviews, and direct analysis of platform behavior. Recruit and manage design partners for shadow-mode pilots — where the agent logs what it would do before it acts — to establish honest baselines and earn trust ahead of live deployment. Be the domain and product expert in customer-facing settings: demos, executive briefings, CAB, and conferences. Translate what you hear into a prioritized, defensible roadmap. Drive AI innovation Push the frontier of what agents can safely do in production: autonomous voice and email outreach, document parsing and reconciliation, reason-code classification and write-back, and multi-agent workflows that coordinate several agents across a single business outcome. Move workflows up the maturity curve — from supporting a user (surfacing a signal), to augmenting them (taking one action in a human-run flow), to automating a complete work task (a multi-agent workflow that runs the whole job end to end). Define, for each use case, the bar a workflow must clear to graduate to the next stage. Make workflows authorable and executable in natural language through Mo, project44’s AI Supply Chain Analyst — so a user can describe a workflow conversationally and have Autopilot stand it up, run it, and report back. Own the Autopilot side of the integration and the mapping from natural language to triggers, conditions, and actions, partnering with the Mo product management team. Design for trust: configurable controls, transparent logic, audit trails, intervention points, hallucination guards, and throttles tuned per use case. Decide where humans stay in the loop and where agents can act autonomously. Partner with engineering, applied AI, and design on workflow architecture — triggers, conditions, actions, contact-resolution strategy, retry and cadence logic, and closure semantics — and on the tooling that lets us scale workflow production toward one per day. Stay ahead of a fast-moving competitive field of agentic logistics startups; know precisely why project44’s network and context are the durable advantage and build the product to exploit it. Write outcomes-based requirements Author crisp PRDs along with rapid prototypes. framed around goals and non-goals, explicit success/failure metrics, and leading and lagging indicators — not feature checklists. (A workflow marked “completed” is not the same as a workflow that succeeded; you’ll define success by the outcome it produced.) Specify configurability deliberately: what is a sensible pilot default versus what each tenant must be able to tune (thresholds, conditions, allow/block lists, cadence, channels). Maintain a prioritized backlog across the three surfaces and sequence it against customer value, trust gating, and business results. Synthesize complex, multi-mode use cases (FTL, LTL, ocean, drayage, intermodal) into an actionable roadmap. Hold the gating bar: data availability, provider readiness, legal/compliance review (e.g., TCPA and calling-hours guards for outbound contact), and human-QA thresholds before write-back or autonomous action is unlocked. Measure and report outcomes Define the metric model for every workflow before it ships, and instrument it: validation/completion rates, outcome classification confidence, reduction in manual coordination and exception handling, accuracy improvements (e.g., ETA MAPE/MAE), freight-spend and disruption-cost impact, response and reach rates, and adoption. Own AI Agent Analytics and the LunaIntel / LunaVoice reporting experience so customers can see agent performance and outcomes by use case and persona — and so we can prove ROI in renewals, QBRs, and executive reviews. Run the outcome loop: turn what the dashboards reveal (non-response patterns, ambiguous outcomes, value by segment) back into roadmap decisions, throttle changes, and the next workflows to build. Produce high-quality, executive-ready deliverables — investment memos, roadmap reviews, launch readouts, and enablement — with the same attention to detail you bring to the product. What success looks like in the first year A steadily expanding, high-trust AI Workflow library shipping at an increasing cadence, with each workflow tied to a measured customer outcome. At least one flagship multi-agent workflow that fully automates a complete operational task end to end — moving a meaningful job from human-run to agent-run without eroding trust — with a clear, repeatable bar for graduating future workflows from support, to augment, to automate. Autopilot workflows authorable and executable through Mo in natural language, with adoption measured by workflows created and triggered via Mo — shipped in partnership with the Mo product management team. Measurable business impact from deployed agents — in the range project44 already demonstrates today: meaningful reductions in freight spend and manual coordination, double-digit reductions in manual exception handling, materially improved ETA accuracy, and faster sourcing cycles. AI Agent Analytics adopted as the system of record for agent performance — used by customers, CX, and the executive team alike. Rising adoption and trust among Autopilot customers, reflected in NPS and renewal/expansion, with no trust-eroding incidents from agents acting beyond their guardrails. What we're looking for 5+ years in product management (more for Principal level), including hands-on ownership of a technical, data-rich, or AI/ML product through the full lifecycle — discovery, definition, GTM, and iteration. Demonstrated customer obsession : a track record of grounding product decisions in direct research and of representing the customer credibly to engineering and to executives. Fluency with AI / agentic systems — LLM-powered agents, orchestration, evaluation, human-in-the-loop design, and the practical realities of getting non-deterministic software production-ready and trusted. An outcomes-first operating style: you write requirements as goals, non-goals, and success metrics, and you instrument and report on impact rather than output. Strong analytical skills — comfort defining metrics, working in dashboards and warehouse data (e.g., Snowflake-backed analysis), and reasoning quantitatively about agent performance and ROI. Excellent written and verbal communication; able to influence engineers, designers, sales, partners, customers, and corporate leadership, and to produce polished executive deliverables. Comfort with ambiguity and speed; able to set the right throttle so the team ships fast without outrunning customer trust. Nice to have Logistics, supply chain, or transportation domain experience (visibility, TMS, YMS, procurement, carrier networks). Experience building no-code / workflow-builder, automation, or analytics-and-reporting products. Experience with conversational / natural-language interfaces (LLM chat, NL→SQL / NL→API) and shipping a shared experience across two product teams. Familiarity with voice/communications platforms or outbound-contact compliance (TCPA, calling-hours rules). Prior work running design-partner programs, CABs, or beta/pilot motions for net-new product categories. In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office FOUR days weekly Diversity & Inclusion We’re designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique as the communities we are building for. It’s up to us to create a company where anyone can bring their authentic self to work every day. We’re constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It’s on every one of us. Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We’re building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you. We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! For any accommodations needed during the hiring process, please email [email protected]. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

Senior|Full-time|Software
project44
project44

Real-time supply chain visibility platform

2d ago

Senior Solutions Consultant - Insurance

Chicago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Drive the technology evaluation stage of the enterprise sales process and act as the primary technical advisor and product advocate for Appian. About Appian Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Appian is built on a simple premise: we work hard and we do things well. We set high standards for our work and hold ourselves accountable for the results. If you enjoy solving difficult problems alongside a highly talented team, you’ll fit in here. About the Team The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine. We bridge the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian’s platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth. SC 2.0 is the engine powering our vision . Appian’s Sales Solutions Consulting team is in the midst of an exciting transformation—redefining what it means to be a trusted advisor in today’s fast-paced, mission-driven environment. Our SCs don’t just demo features—they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here Appian’s Game Changing Sales Solutions Consulting Team - Do you enjoy solutioning with an award winning technology? Do you like working alongside the smartest and most creative people in the tech industry? Ready to take your career to the next level and have a tremendous amount of fun in the process? Come and join one of the most exciting, energetic and emerging areas of Appian that is poised to fuel the next stage of growth of this ambitious company and your career: Sales S olutions Consulting. The Global Sales Solutions Consulting organization at Appian is a team like no other out there. We are self-starters that are passionate about our mission and are redefining what it means to work in the Pre-Sales or Sales Engineering profession. Whether you are a seasoned veteran of Solution Consulting for many years or looking to pursue a new career in this area, this is THE TEAM, THE COMPANY and THE MOVEMENT you want to be a part of. Appian Solution Consulting starts with the “ Why ” behind the mission critical solutions that are driving success for our customers. Through a combination of creative persona-based storytelling, technical solutioning, and business consulting, Appian’s Solution Consultants are the driving force behind helping customers understand the business value that Appian’s technology can provide during the sales cycle and beyond. Appian’s Solution Consultants are trusted advisors for customers, partners, sales, product, marketing and the company’s leadership. Join this exciting team today to begin fueling your career! The Role As a Senior Solutions Consultant , you will lead demos, discovery, and technical wins with autonomy. You will craft tailored narratives, support strategic deals, engage executive-level buyers, and help customers understand the business value Appian can deliver. You will also mentor junior SCs and contribute to reusable assets that improve the consistency and scalability of the Solutions Consulting organization. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will uncover business objectives, understand customer environments, translate requirements into solution designs, and connect Appian’s capabilities to measurable customer outcomes. This role is central to Appian’s SC 2.0 operating model. You will help move customers beyond feature evaluation by telling compelling stories, co-creating solution strategies, shaping roadmap conversations, and demonstrating how Appian delivers enterprise-grade process automation, orchestration, and transformation. What You’ll Do Lead discovery sessions, technical workshops, and customer-facing demonstrations with limited oversight. Craft tailored, persona-based narratives that connect Appian capabilities to customer business outcomes. Own technical validation activities, including demo strategy, POC/POV support, RFI/RFP responses, and technical objection handling. Partner with Account Executives to shape opportunity strategy, improve qualification, and drive technical wins. Engage executive-level stakeholders and technical decision-makers with confidence and credibility. Contribute reusable demos, customer stories, enablement materials, and field-tested solution patterns. Mentor Associate SCs and Solutions Consultants through demo reviews, onboarding support, and informal coaching. ____________________________________________________________________________ Partner with Account Executives to achieve defined sales goals and co-own opportunity strategy, pipeline health, qualification, and revenue contribution. Engage directly with customers to uncover business objectives, understand technical environments, and build trusted relationships with executives, technical decision-makers, and key stakeholders. Translate business objectives and requirements into solution designs that clearly demonstrate how Appian addresses strategic challenges. Facilitate discovery sessions, roadmap discussions, transformation workshops, and technical evaluations that align Appian solutions to customer priorities. Understand customer IT and business landscapes, including ERP, CRM, data, workflow, AI, partner solutions, and existing enterprise architecture. Design architectures that integrate Appian into complex enterprise environments to extend value, accelerate ROI, and support long-term transformation. Deliver persona-based, outcome-oriented demos and narratives that connect Appian capabilities to measurable business value. Lead or support disciplined customer evaluations, including POCs and POVs, with clear executive sponsorship, written success criteria, defined timelines, and measurable outcomes. Respond to technical questions, objections, RFIs, RFPs, and proposal requirements with clear, accurate, and business-relevant guidance. Collaborate with Product Management, Marketing, Professional Services, Customer Success, Partners, and leadership to align customer needs with Appian’s roadmap and go-to-market strategy. Develop and contribute reusable assets, including demos, architectural blueprints, frameworks, customer stories, and enablement content, to help scale best practices across the global Solutions Consulting organization. Represent Appian with credibility at customer meetings, executive briefings, field events, conferences, seminars, and internal enablement sessions. To Be Successful in This Role, You Need Core Capabilities / Mindset A customer-obsessed mindset and the ability to engage directly with clients, build trusted relationships, and ensure Appian solutions align with their strategic objectives. Exceptional communication and influencing skills, including the ability to uncover business priorities, engage executives and technical decision-makers, lead strategic discussions, and resolve technical concerns. The ability to act as a true co-seller with Account Executives, sharing accountability for account planning, opportunity qualification, pipeline progression, and revenue outcomes. The ability to translate business objectives and requirements into solution designs that clearly demonstrate how Appian addresses strategic challenges. Strong problem-solving skills and the ability to design creative, practical solutions for complex customer environments. A commitment to reusable asset creation, knowledge sharing, coaching, and continuous improvement as part of Appian’s SC 2.0 operating model. Technical Capabilities Technical fluency across modern enterprise environments, including application architecture, integrations, APIs, databases, cloud infrastructure, data models, workflow, and enterprise systems. Familiarity with customer IT and business landscapes, including ERP, CRM, data, workflow, AI, partner solutions, and existing enterprise architecture. Ability to design architectures that integrate Appian into enterprise environments to extend value and accelerate ROI. Ability to deliver persona-based, outcome-oriented demos and narratives that connect Appian capabilities to measurable business value. Ability to support or lead disciplined evaluations, including POCs and POVs, with clear executive sponsorship, written success criteria, defined timelines, and measurable outcomes. Ability to develop and contribute reusable assets, including demos, architectural blueprints, frameworks, and customer success stories. Required Qualifications Bachelor’s degree in Information Systems, Engineering, Computer Science, Information Technology, Business Information Technology, or a related technical or business field, or equivalent practical experience. 5+ years of experience as a Solutions Consultant, Pre-Sales Engineer, Solution Architect, Technical Consultant, Enterprise Architect, or client-facing Professional Services consultant involved in enterprise software sales scenarios. Proven success delivering technical demonstrations, custom prototypes, or POCs/POVs for enterprise customers. Strong technical fluency in enterprise application architecture, APIs, databases, SQL, integrations, cloud environments, or modern development languages. Proven ability to conduct discovery, analyze requirements, present to executives, and translate customer needs into solution designs. Ability to travel to customer locations and field events as required by the assigned region or market up to 30%-70% Travel. Preferred Skills Experience building custom demos, prototypes, POCs, POVs, or technical solution architectures for enterprise customers. Technical depth to respond to functional and technical elements of RFIs, RFPs, security reviews, and architecture discussions. Familiarity with production environments, including application servers, web servers, databases, APIs, integrations, and enterprise architecture patterns. Familiarity with Business Process Management, workflow automation, application development platforms, case management, AI-enabled automation, or enterprise orchestration platforms. Experience with enterprise platforms such as Salesforce or ServiceNow; these skills translate well into Appian’s Enterprise-Grade Orchestration environment. Experience conveying customer requirements and market feedback to Product Management teams. Experience contributing reusable demos, technical assets, enablement content, customer stories, industry points of view, or thought leadership. #LI-MB1 The base salary range per provided represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range$125,000—$250,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com . [Nasdaq: APPN] Follow Appian: LinkedIn , Youtube , Instagram , Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Senior|Full-time|Software
Appian
Appian

AI-powered process orchestration across the enterprise

2d ago

Senior Project Engineer

Chicago · Schaumburg

$120k-$150k / year

The Sr. Project Engineer helps clients identify, design, and implement utility and infrastructure improvements. This role solves the challenge of turning complex facility needs into practical projects that improve performance, reliability, and cost efficiency. The position leads technical assessments, feasibility analysis, project scoping, and engineering design to support informed investment decisions. This role is critical to delivering accurate project recommendations, strong technical solutions, and well-executed engineering support from concept through implementation.

Hybrid|Senior|Full-time|Energy
Mantis Innovation
Mantis Innovation

Job openings at Mantis Innovation

2d ago

Senior Systems Administrator

Chicago

$125k-$140k / year

Reporting to the Director of Technology, the Senior Systems Administrator is responsible for ensuring the reliability, security, and continuous improvement of the organization's enterprise technology environment. As a fully remote role supporting a globally distributed workforce, this position owns and manages core infrastructure services, identity and access management, endpoint management, SaaS platforms, and security and compliance initiatives. The role plays a key part in delivering a seamless technology experience for employees worldwide while driving operational excellence and scalability across the IT landscape. This role serves as a senior technical owner across endpoint management, identity and access management, collaboration platforms, enterprise SaaS applications, and workplace technology initiatives, balancing operational excellence with strategic technology improvements. Candidates will be located in the Chicago area.

Senior|Full-time|Software
Firstup
Firstup

Job openings at Firstup

2d ago

Head of Marketing Operations

Chicago

$140k-$155k / year

The Marketing Operations Lead is the strategic architect of Firstup's marketing engine, responsible for designing, scaling, and optimizing the systems that accelerate revenue growth and pipeline velocity. You'll bridge strategy and execution, translating business objectives into efficient workflows, building the data infrastructure that drives insights, and partnering with leadership to shape how marketing technology fuels company growth. In this position, you'll report directly to the Chief Marketing Officer and serve as a key thought partner on marketing excellence, technology strategy, and operational innovation.

Hybrid|Lead|Full-time|Software
Firstup
Firstup

Job openings at Firstup

2d ago

Sr Principal Engagement Manager

Chicago

$160k-$220k / yearest.

As a Sr. Principal Engagement Manager at Coupa, you will lead the end-to-end implementation of the Coupa platform for large and strategic customers across the Americas region. Operating as a senior individual contributor, you will be responsible for delivering successful customer outcomes while aligning solutions with business objectives and ensuring projects are executed with quality, predictability, and operational excellence. You will work closely with customers, internal teams, and certified implementation partners to oversee execution, governance, resource alignment, and risk management. In addition, you may occasionally serve as a Delivery Executive Sponsor (DES), providing strategic oversight across a portfolio of engagements, mentoring Engagement Managers, and stepping in during critical situations to help drive successful outcomes and maintain executive alignment

Remote|Senior|Full-time|Software
Coupa Software, Inc.
Coupa Software, Inc.

Job openings at Coupa Software, Inc.

2d ago

District Manager, Chicago

Chicago

$100k-$115k / year

The Rowan District Manager of Studios will oversee the operations of Rowan studio locations within their designated region, playing a pivotal role in our continued expansion across the country. This position is responsible for leading and developing Studio Managers, with a strong focus on driving sales, enhancing the Rowan piercing experience, and maintaining Rowan’s high standards for customer service, safety, and operational efficiency. The District Manager will ensure consistency across all studios by providing comprehensive sales training, coaching, and building high-performing teams that are experts in both product knowledge and piercing. Consistent studio visits are required to maintain a strong presence, align with company objectives, and support growth and profitability. Additionally, the District Manager will drive new and repeat client engagement through local in-store events, community partnerships, and clienteling efforts. This role reports directly to a Regional General Manager. We are looking for an enthusiastic, customer-obsessed District Manager to join our team and oversee our studios in the Chicago Market!

Senior|Full-time|Retail
Rowan
Rowan

Job openings at Rowan

2d ago

Manager, Applied Intelligence

Chicago

$88.5k-$129.8k / year

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant. This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives. Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. As our Manager, Applied Intelligence you will… Lead the performance reporting and analysis for various client engagements, including traditional, digital, and social media programs. The goal is to maximize our clients’ return on marketing investment through ongoing program measurement, disciplined in-market testing, and results-based performance management. Be Accountable and Responsible Work closely with clients to understand measurement and reporting needs, bring thought leadership, and tailor viable web analytics solutions, visualizations, and analytics models Proactive at performing exploratory data analysis to understand patterns, identify business drivers, and unearth insights to fuel optimization to improve customer experiences Be an expert at creating innovative solutions to solve complex business problems and guide digital transformation for brands across different industries Be responsible for owning all aspects of A/B testing from test design to delivering learnings and passionate about harvesting a strong testing culture Be the day-to-day analytics resource on multiple client workstreams Have the ability to partner with cross-functional teams and manage time efficiently across multiple projects Define, drive, and track key performance indicators and success metrics for marketing content/experiences and web development operations Be adept at communicating and representing results of analysis in a simple way to clients These are the qualifications we’re looking for 5-7 years of digital analytics experience with at least 2+ years of experience designing Adobe Analytics or Google Analytics solutions, tagging via Adobe Launch or Google Tag Manager 5-7 years of experience in digital measurement, strategic planning, analysis, quantitative research, data modeling, and/or management consulting work in a data-driven environment 5-7 years of hands-on experience using data to conclude and presenting to clients and then proposing a learning agenda Bachelor's Degree in related discipline or equivalent experience Experience in engaging in constructive dialogues with client partners Experience managing and mentoring data analytics teams Advanced Excel or Google Sheets experience, proficiency with PowerPoint, and comfortability with Google Workspace Functional understanding of HTML, CSS, and JavaScript for analytics and marketing tagging purposes Knowledge of statistics: hypothesis setting, experimental design, modeling, etc. Proficient in applying shared learnings across client engagements Exposure to Customer Data Platforms (CDPs), Customer Relationship Management (CRM) or Data Management Platforms (DMPs) Strong understanding of digital marketing channels including Email, Display, Paid Search, and Social Media Marketing Self-starter with a solution-oriented mindset and experience communicating with clients and cross-functional internal teams Exposure to retail, financial, or health industry is a plus Basic proficiency with SQL, Python, or R is a plus Familiarity with Data Cloud Platforms (e.g. Google BigQuery) is a plus Understanding of best practices in web/app tracking and implementation and campaign tracking expertise is a plus #LI-JK1 #LI-HYBRID At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices. The salary range for this role is $88,450 - $129,750 , based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. And here’s how we live our values at MERGE Ability. Mastering our craft Agility. Delivering with a growth mindset Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

Hybrid|Mid|Full-time
Jobs at MERGE
Jobs at MERGE

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2d ago

Senior Manager, Brand Design

Austin · Chicago

$112k-$178k / year

Senior-level individual contributor on the Brand Creative team responsible for the execution, evolution, and stewardship of the visual brand across high-impact experiences, initiatives, and design systems. This role requires balancing hands-on design execution with cross-functional project ownership, while building and providing brand enablement to both internal teams and external partners to ensure the brand is applied consistently and effectively. Please submit your portfolio in addition to your resume when applying. This role can either be based remotely in the US or in one of our office locations. Key Responsibilities Help lead and execute design work across brand experiences, campaigns, and events (e.g. .local, Mindshare Brand Campaigns, AWS re:Invent, SKO, etc) Deeply involved in concepting, ideation, and system development for high-impact initiatives, translating brand strategy into scalable visual systems across print, digital, motion, and environmental applications Own design execution end-to-end, from early concept through delivery, serving as a key communicator across internal teams, agencies, and contractors. Provide system documentation, visual storytelling guidance/direction, and feedback to ensure alignment and consistent execution of brand systems across deliverables, timelines, and stakeholder reviews, particularly within fast-paced event and campaign environments Build and maintain enablement resources that allow teams across the organization to apply the brand confidently and correctly. This includes templates, documentation, and guidance for programs beyond marketing, ensuring brand systems are usable, clear, and well-communicated Serve as a keeper of the brand, maintaining and evolving core brand systems including typography, iconography, logo usage, color, and layout frameworks. Ensure brand libraries and shared resources such as the Figma brand library, presentation templates, icons, and brand book remain accurate and up to date Collaborate closely with adjacent design teams including events, social, web and product to ensure consistency across all brand touchpoints. Partner with specialty disciplines such as animation and illustration to develop storyboards, style frames, and other specialized assets as needed Skills & Expertise Strong fluency across print, digital, motion, and event design systems Expert event environmental and campaign design, including large-scale brand moments Advanced knowledge of Adobe & Figma systems, libraries, and scalable brand documentation Clear communicator of design rationale, systems, and constraints to both creative and non-creative stakeholders Ability to operate as both a hands-on designer and a strategic partner within a collaborative team environment What we need to see BFA or MA/MS degree in design, art and design or a related field, or equivalent work experience demonstrating commitment to excellence in visual design and illustration 6+ years of design experience. We are looking for a high performer who is ready to transition into a senior role or has been in a senior role for a maximum of 1 to 2 years A portfolio highly focused work showcasing event design, campaigns, layout, design systems and visual storytelling How to stand out Showcase you have an advance knowledge and understanding of relevant design theory Demonstrate consistent lateral thinking when undertaking large projects, identifying gaps and potential areas of conflicts and ties back to team goals Be able to discuss strong cross-functional relationships and the importance of having these relationships Showcase that research and empathy is part of your illustration process About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 2273478590 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is:$104,000—$204,000 USD

Hybrid|Senior|Full-time|Software
MongoDB
MongoDB

MongoDB would not be the leading NoSQL database without the dedication and passion of its valued employees. Take a look…

2d ago

Technical Architect

Bellevue · Chicago · Los Angeles · New York · San Francisco

$200k-$308k / year

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: The Services Architect is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform for our customers. You will focus on Okta’s Workforce Identity Cloud offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. Job Duties and Responsibilities: Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. Work with customers to document the common technical and functional requirements for specific solutions. Support creation of project plans to develop and implement the proposed solution. Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. Assist in periodic customer health-checks and project reviews. Minimum REQUIRED Knowledge, Skills, and Abilities: 8+ years of overall IT / software development experience, solution design and technical architecture experience 3+ years of consulting experience 3+ years driving application architecture design 3+ years of experience with (IAM) architectures 3+ years of experience with implementing cloud computing solutions such as AWS, Google Apps, Salesforce etc. Experience with customer identity use cases for B2C and B2B: user registration, multifactor authentication, SSO, delegated administration, social identities. Demonstrated ability to work and interact with CxOs and high-level customer executives. Experience in leading discovery workshop to derive customer requirements, specifications, business processes. Experience in developing functional specifications and system design specifications for customer engagements. Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, SSO, RBAC, OAuth, OIDC, web protocols XML, SOAP, JSON, REST Proficiency in one or more of Java, .Net, JavaScript, Angular, React Familiarity with IAM solution providers is strongly desired. Experience integrating with a multitude of On-Prem and SaaS based products. Exhibits confidence and a deep understanding of emerging industry practices when solving business problems. Identifies critical issues with ease. Effectively communicates technical information to non-technical audiences. Manages customer expectations effectively. Application Architecture Background Architected distributed systems Application Design experience Software Development Consultative to lead a customer and drive business questions Clear and Dynamic Communication Ability to travel up to 50% Highly Desirable Knowledge, Skills, and Abilities: Okta Expertise, Experience, Certifications Knowledge of software development security and cryptography. Experience with API Gateways, CASB, Reverse Proxies (NGINX) Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack Proficiency with various open-source software and development tools Proficiency in one or more of .Net, Ruby, Java, Python or Perl Proficiency in git and Subversion Education and Certification A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required. Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer will be a plus. TOGAF and/or CISSP certification is a plus. Okta is an Equal Opportunity Employer #LI-Remote P25340 The OTE range for this position for candidates located in the San Francisco Bay area is between:$224,000—$308,000 USD Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$200,000—$275,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

+3
Remote|Senior|Full-time|Cybersecurity
Careers
Careers

Help us build the next generation of corporate IT by bringing your talent and motivation to Okta, the leader in…

2d ago

Sr. Technical Account Manager

Bellevue · Chicago · Toronto

$125k-$160k / yearest.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transform how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Technical Account Management: Technical Account Management is a global team that partners with Okta’s Customer Success team and collaborates with Okta’s customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. The Global New Product Introduction (NPI) Overlay Team functions as an elite squad acting as a crucial bridge between Pre-Sales, Product and our global TAM organization. We are Okta product experts, and we enable Okta's worldwide growth by establishing repeatable adoption patterns, driving early-stage readiness, and ensuring core TAM teams are programmatically equipped to realize technical value across our newest capabilities. The Senior Technical Account Manager Opportunity: A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta scales its newest and most complex capabilities. This role handles a crucial dual motion consisting of NPI via time-boxed, sprint-based engagements to establish repeatable adoption patterns, and Specialist Overlay via targeted interventions for existing product sets that show a deficit in market adoption . The overlay specialist steps into high-stakes, ambiguous technical environments, drives early-stage adoption, packages learnings into scalable systems, and exits cleanly so the broader global TAM organization can execute independently. The TAM specialisation requires an understanding of hybrid scenarios that capitalize on Okta’s ability to manage authentication, authorization, and lifecycle management capabilities for SaaS, on-premise, and custom enterprise applications. You Will: Advise early-adopter customers on architectural best practices and product adoption during high-priority product launch windows. Operate within strict Rules of Engagement (ROE) where the Core TAM retains ultimate account ownership, proactively managing potential friction or overlapping responsibilities. Lead targeted, time-boxed technical sprints with high-value customers to bridge the technical value gap post-sale. Execute structured account handbacks to Core TAM teams using established transition and exit criteria once defined adoption thresholds or playbooks are met. Partner effectively with neighboring technical motions, such as the Forward Deployed Engineering (FDE) team, to align strategic customer roadmaps with product capability rollouts. Capture high-fidelity technical telemetry directly from early adopters, translating raw field friction into actionable, ARR-weighted product signals for Product Management and Engineering. Coordinate closely with Product Acceleration Team (PAT) specialists to smoothly transition technical workloads into the TAM organization. Evaluate early-stage software and co-author the operational "Go/No-Go" criteria that dictate when an NPI capability is ready for broad TAM support. Act as an elite response squad during high-priority NPI launches to prioritize accounts, absorb heavy technical workloads, and unburden core TAM teams during early performance regressions. Document repeatable adoption patterns, configuration models, and expansion triggers into structured engineering playbooks to move beyond 1:1 consulting deep dives. Partner directly with the TAM 1:Many / Knowledge Scaling function to design and deliver programmatic content, scaling your specialized expertise to make over 100+ global TAMs proficient in new solutions. Requirements: 8+ years of total experience in information technology, with at least 4 years of hands-on experience as a Technical Account Manager (TAM), Solutions Architect, Technical Consultant, or comparable practitioner role in the IAM space. Deep technical credibility and domain expertise in SaaS infrastructure, the Software Development Life Cycle (SDLC), and modern Identity landscapes. Working proficiency in the following core IAM areas: Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect). Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols). Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc). SaaS deployment such as Salesforce, Box, Office 365, Workday and HR as master for identities. Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc). Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc). Clear engineering intuition to instantly distinguish a customer configuration gap from a core platform defect or a systemic load constraint like Requests Per Second (RPS) limits. Strong operational understanding of web-scale infrastructure dimensions including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Proven product intuition with the ability to look at a chaotic customer environment, extract underlying technical friction, and translate it into a data-backed business case for Product Managers. Exceptional EQ and diplomatic skills to handle sensitive customer escalations, navigate a matrixed global organization without direct authority, and resolve cross-team friction. Builder mindset with a history of success turning unstructured, early-stage ambiguity into clean, repeatable systems, metrics, and processes. Excellent communication skills, with the ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CIO. This position can be located remotely but may require some travel (under 20% of the time). Education: BA/BS/MS in Computer Science, Information Technology or related discipline OR equivalent work experience required. #LI-MM1 #LI-Hybrid P24668 Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$160,000—$200,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can . The annual OTE (On Target Earning) range for this position for candidates located in Canada is between:$155,000—$194,000 CAD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Hybrid|Lead|Full-time|Cybersecurity
Careers
Careers

Help us build the next generation of corporate IT by bringing your talent and motivation to Okta, the leader in…

2d ago

Software Architect (Auth0)

Bellevue · Chicago · New York · San Francisco · Washington

$244k-$376.2k / year

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a hybrid role. It requires going to the local office 3 times a week. The Auth0Lab Team We are a small team of engineers exploring new Auth0 products and features ideas. We take things from 0 to 1 and we look to shape the future of identity. Our team has had a big role shaping the identity industry. We were all early at Auth0, which shaped how devs do authentication. And as part of Auth0Lab we incubated Auth0 FGA which redefined how authorization is done across the industry. Our current focus is enabling builders and companies of any size to ship production grade GenAI apps and agents, by helping them with identity and security. We incubated Auth for GenAI , and we have a few more ideas around this that we are currently working on :), like humanprincipal.ai . Join our team to have fun learning and collaborating with a great group of people, while having the opportunity to shape a huge industry: how developers everywhere implement auth! What you’ll be doing We are looking for a very senior, knowledgeable Software Architect (P6) that both wants to be hands on and think about the industry big picture at the same time: Implement proof of concepts and demos of new products, features or standard implementations in our products. We have a dedicated environment for these here . Lead industry wide efforts and protocols (e.g. MCP , A2A ) around identity with recommendations, samples , SDKs Implement samples and SDKs to make it easy to use Auth0 capabilities Research market adjacencies to inform company strategy, m&a decisions and future investment ideas What you’ll bring to the role You love to learn and are able to do so quickly You know how computers work and can apply that to solve hard problems, period. You constantly strive to hit the right balance between simplicity and flexibility You have a talent to grok customer's needs and continuously iterate on your understanding of a problem space based on their feedback, industry trends and available technology You are able to work in a team environment, have good communication skills and understand the value of collaboration Nice to have: can design and architect large scale distributed systems Understand the cost implications of cloud systems you design Have 10+ years of software development experience Have 4+ years of identity experience and working on cloud services Have 3+ years of experience working in developer tooling or strong passion and demonstrable taste for it #LI-HYBRID #LI-SH1 P-1171_3481461 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $274,000—$376,200 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$244,000—$335,500 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Hybrid|Lead|Full-time|Software
Careers
Careers

Help us build the next generation of corporate IT by bringing your talent and motivation to Okta, the leader in…

2d ago

Principal Software Engineer (Auth0)

Bellevue · Chicago · New York · San Francisco · Washington

$244k-$376.2k / year

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a hybrid role. It requires going to the local office 3 times a week. The Auth0Lab Team We are a small team of engineers exploring new Auth0 products and features ideas. We take things from 0 to 1 and we look to shape the future of identity. Our team has had a big role shaping the identity industry. We were all early at Auth0, which shaped how devs do authentication. And as part of Auth0Lab we incubated Auth0 FGA which redefined how authorization is done across the industry. Our current focus is enabling builders and companies of any size to ship production grade GenAI apps and agents, by helping them with identity and security. We incubated Auth for GenAI , and we have a few more ideas around this that we are currently working on :), like humanprincipal.ai . Join our team to have fun learning and collaborating with a great group of people, while having the opportunity to shape a huge industry: how developers everywhere implement auth! What you’ll be doing We are looking for a very senior, knowledgeable Software Architect (P6) that both wants to be hands on and think about the industry big picture at the same time: Implement proof of concepts and demos of new products, features or standard implementations in our products. We have a dedicated environment for these here . Lead industry wide efforts and protocols (e.g. MCP , A2A ) around identity with recommendations, samples , SDKs Implement samples and SDKs to make it easy to use Auth0 capabilities Research market adjacencies to inform company strategy, m&a decisions and future investment ideas What you’ll bring to the role You love to learn and are able to do so quickly You know how computers work and can apply that to solve hard problems, period. You constantly strive to hit the right balance between simplicity and flexibility You have a talent to grok customer's needs and continuously iterate on your understanding of a problem space based on their feedback, industry trends and available technology You are able to work in a team environment, have good communication skills and understand the value of collaboration Nice to have: can design and architect large scale distributed systems Understand the cost implications of cloud systems you design Have 10+ years of software development experience Have 4+ years of identity experience and working on cloud services Have 3+ years of experience working in developer tooling or strong passion and demonstrable taste for it #LI-HYBRID #LI-SH1 P-1171_3481461 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $274,000—$376,200 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$244,000—$335,500 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Hybrid|Lead|Full-time|Cybersecurity
Careers
Careers

Help us build the next generation of corporate IT by bringing your talent and motivation to Okta, the leader in…

2d ago

Engineering Operations Manager

Bolingbrook · Chicago

$130k-$180k / yearest.

Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the team: The Automation Engineering Team is responsible for delivering robotics-driven automation deployments across a wide range of customer applications. The team partners cross-functionally to translate customer requirements into deployed systems, ensuring solutions are integrated, commissioned, and validated to perform reliably in real manufacturing environments. Automation Engineering works closely with customers, internal technical teams, and external partners to ensure operations are on schedule and maintain high standards for quality, safety, and repeatability. About the role: As Engineering Operations Manager, you will play a critical role within Formic's Automation Engineering organization. You will be responsible for building the operational foundation that enables Formic to deliver automation solutions safely, efficiently, and at scale. You will serve as a key operational leader within Formic's Bolingbrook facility, working closely with the rest of the Automation Engineering Team, Supply Chain, Fleet Operations, Product, Software, Solutions Engineering, and Project Management teams, you will coordinate resources, align priorities, and drive execution across the organization. This role combines people leadership, operational excellence, and hands-on problem solving. You will develop technical talent, improve organizational effectiveness, establish scalable processes, and help create the structure and accountability required to support Formic's continued growth. We're looking for a leader who thrives in fast-paced environments, enjoys building systems and teams, and is excited by the opportunity to help shape the future of industrial automation. In this role you will: Serve as a key operational leader within Formic's Bolingbrook, Illinois facility, helping align priorities across engineering, inventory, logistics, and project execution activities Build and uphold a culture of ownership, accountability, urgency, and continuous improvement Lead daily standups and execution reviews to ensure priorities are clear, resources are aligned, and blockers are addressed quickly Act as an escalation point for operational issues impacting execution, quality, or readiness Drive accountability for operational performance, quality, safety, and organizational effectiveness Partner cross-functionally to align operational readiness with customer commitments and project timelines Collaborate with Supply Chain and Fleet Operations teams to ensure proper inventory levels, system availability, and future capacity requirements Forecast organizational capacity and proactively identify resource constraints before they impact execution Establish and improve SOPs, workflows, quality standards, and operational processes that support a scalable organization Ensure systems are built, tested, staged, and prepared to meet Formic and customer quality standards Track and improve key operational metrics including throughput, readiness, utilization, quality, and execution performance Identify opportunities to improve efficiency, eliminate bottlenecks, and strengthen cross-functional collaboration Partner closely with Product, Software, Solutions Engineering, Supply Chain, Fleet Operations, and Project Management teams to ensure successful execution across the automation lifecycle Communicate operational priorities, risks, and capacity needs across stakeholder groups Provide visibility into organizational performance, readiness, and operational health through regular reporting and reviews What makes you a great fit: 6+ years of experience leading operations, automation, manufacturing, engineering, or other technical teams in a fast-paced environment Demonstrated success leading teams directly while influencing and driving results across cross-functional organizations Experience working with industrial automation systems, robotics, or related manufacturing technologies Experience with industrial robots or cobots such as FANUC, KUKA, Yaskawa, ABB, or Universal Robots preferred Experience with end-of-line automation systems including palletizing, depalletizing, case packing, or related applications preferred Proven ability to establish processes, develop SOPs, implement training programs, and drive operational improvements Experience managing quality, safety, operational readiness, and on-time execution in a manufacturing, automation, or technical operations environment Strong understanding of operational planning, resource allocation, capacity management, and performance metrics A hands-on leadership style with a willingness to roll up your sleeves, solve problems, and support the team wherever needed Strong judgment, ownership, attention to detail, and the ability to balance strategic thinking with day-to-day execution Excitement for building teams, improving systems, and helping scale a rapidly growing automation company Bonus points if you have: Experience working for a robotics company, automation systems integrator (SI), original equipment manufacturer (OEM), or industrial technology organization Experience scaling operations within a high-growth startup or rapidly growing organization Experience supporting customer-facing deployments, installations, or field operations Familiarity with Lean Manufacturing, Six Sigma, Kaizen, or other continuous improvement methodologies Our Total Rewards: At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including: Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most Paid Parental Leave Program: Up to 12 weeks of paid parental leave Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Flexible Time Off: Take the time you need, when you need it, supported by our flexible PTO policy Compensation Philosophy Formic’s pay and equity packages are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a meaningful part of our mutual investment: when Formic succeeds, so do you. Final offers are customized based on experience, geographic location, market considerations, and a candidate’s preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$140,000—$170,000 USD What we look for: We’re building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren’t paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn’t yet exist. Create the Magic: You absorb complexity so customers don’t have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don’t say “not my job.” You make things work. Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don’t confuse activity with results. Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You’re willing to challenge assumptions, including your own, in pursuit of the best answer. Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. One Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit. Equal Opportunity Employment: Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected] . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here .

Senior|Full-time|Manufacturing
Jobs at Formic
Jobs at Formic

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2d ago

Regional Team Lead

Chicago

$70k-$95k / yearest.

About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to putting customer satisfaction at the core of our business. We have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customers’ driveway using one of our kick-ass one-car haulers or they will meet our customers at one of our amazing coin-operated Vending Machines. About the Team and Position The Regional Team Lead is responsible for traveling to various markets within the assigned region to develop and coach Title and Registration team members for optimal performance. This role is also responsible for building and maintaining relationships with Market Operations, Titles, and Customer Experience Leaders. We are looking for someone who is passionate about coaching, has knowledge of the Carvana customer experience process, and is willing to be in the trenches with their team. What you’ll be doing Provide mentoring and accountability to team members and succession planning through appropriate coaching and leadership development. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Promote an environment that fosters and ensures all specialists meet or exceed all Carvana standards. Work with management to define department goals and objectives to improve the overall customer and employee team experience. Builds and grows strong relationships with multiple departments and necessary stakeholders. Oversees multiple markets and makes sure staffing meets that demand. Partnering with the Regulatory Legal Team to develop strategic plans, goals, and objectives, ensuring alignment with local and state guidelines. Identify, implement, and revamp processes to optimize efficiencies. Assist with interviewing, selecting, and onboarding a team of Specialists. Address and effectively manage complex and sensitive customer-facing issues. Proactively communicating with leadership regarding business performance, the impact of decisions on customers, and potential risks to the business. Be a continuous positive force within the office, creating strong morale and spirit throughout the team. Embody Carvana's culture and values while holding teams accountable with fairness and consistency. Maintain and produce daily, weekly and monthly reports of quality metrics and respective targets and goals. Other duties as assigned. What you should have To be able to do your job at Carvana, there are some basic requirements we want to share with you. A Bachelor’s degree from an accredited undergraduate institution. 5+ years work experience in a customer-facing team environment. 3+ years of management experience. Must have a valid Driver’s License with a clean driving record for the past 3 years Ability to pass a drug screen and background check. A strong sense of urgency with the ability to improve operational efficiency. Experience with strategic planning and process improvement. Ability to work in an office environment, with extensive use of computers. Ability to communicate and interact with others effectively in a professional and courteous manner. Ability to communicate clearly and concisely, both written and oral. Demonstrated ability to grasp technical and complex concepts and clearly explain them to others. Excellent problem-solving skills with the ability to think outside the box. Strong project management skills. Ability to work variable schedule(s) as necessary. Requires travel on a quarterly basis. What we’ll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks, including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy, both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere, allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements Experience with Tableau or other reporting tools Ability to work variable schedule(s) as necessary. Ability to perform the job safely. Pass an MVR driving background check. Must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Other Legal Stuff: Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Lead|Full-time|E-commerce
Attention Required! | Cloudflare
Attention Required! | Cloudflare

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2d ago

Software Engineer, Risk: Identity, Suspensions, & Closures

Chicago

$133k-$184k / year

About the role Chime Engineering is growing rapidly as we scale to meet the financial needs of our members. We’re looking for driven engineers to help evolve our risk platform and architecture, enabling deeper insights into and stronger protections for our members. As part of our Trust and Safety Engineering team, you’ll partner with cross-functional teams like Data, Risk Operations, and Compliance to design and build core systems. You’ll work across the stack—from evolving our API architecture to building microservices that power key domains—to deliver a secure, seamless, and frictionless experience for our members. The base salary offered for this role and level of experience will begin at $133,000.00 and up to $184,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Write clean, efficient, well-tested backend code, and jump in on the occasional frontend or mobile feature. Set up monitoring and dashboards so we catch issues before members do. Team up across Engineering to solve complex, multi-domain problems. Partner with Risk, Compliance, Data, Analytics, and Product to ship features that strengthen protection and improve the member experience. Balance independence with collaboration to deliver high-quality work on tight timelines. Work out of our office in downtown Chicago. To thrive in this role, you have 3+ years building production software at scale Based in the Chicago area, or willing to relocate Experience with Ruby on Rails or comparable frameworks Experience with transactional databases and caching systems Exposure to architectural patterns of large, high-scale web applications A commitment to maintainable, well-tested code Curiosity and a drive to understand how things work at the deepest level Clear communication and effective collaboration across teams Low ego, high empathy, and strong stakeholder partnerships Energized by Chime's mission and our members, and eager to take on complex, ambiguous problems #LI-AC1 #LI-Hybrid A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute 💰 Competitive salary based on experience ✨ 401k match plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected] . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Hybrid|Mid|Full-time|Finance
Jobs | Chime Careers
Jobs | Chime Careers

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2d ago

Front Desk Coordinator

Chicago

$37.4k-$37.4k / year

Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple. Job Title: Front Desk Coordinator (Studio Experience Specialist) Location: Chicago, Illinois - Peachy West Loop The Front Desk Coordinator role at Peachy, known internally as a Studio Experience Specialist , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today! What You’ll Do: Greet clients and ensure a seamless check-in and check-out process Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients Complete studio opening and closing tasks Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices Who You Are: Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels. Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done. Tech Savvy - Readily learns and adopts new technologies. Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances. Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints. What You Have: Experience in a customer service, hospitality, high-end retail or wellness services role. Flexible to work in multiple studio locations within a reasonable distance to your home studio Must be able to work a minimum of 18 hours per week. Weekend availability on Saturdays or Sundays is required, along with some holiday availability. Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 10-hour minimum may be fulfilled at the employee’s discretion. Minimum of 18 years old and eligible to work in the United States without sponsorship Physical Requirements: Frequently required to kneel, bend, sit and stand for long periods of time Ability to lift/transport items weighing up to 30 lbs Operate standard office equipment and technology Pay & Perks: Competitive Compensation Complimentary quarterly wrinkle treatment + retinoid Employee discount for Peachy services and products The target base pay for the Studio Experience Specialist role in Chicago, IL is $18.00/hour USD. This rate may be modified in the future. This position requires additional responsibilities not listed here and may change throughout employment. By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy’s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy’s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy #LI-Onsite Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws. Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at [email protected] . Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes. Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Junior|Part-time|Healthcare
peachy
peachy

Join the team that is building a friendly, relatable approach to wrinkle prevention. Apply to a position that best fits…

2d ago

Analyst - Real Estate Asset Management

San Francisco · Chicago · New York

$85k-$100k / year

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world’s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Position Overview The Asset Management Analyst will be based in San Francisco, Chicago or New York and will play a critical role in managing, monitoring, and reporting on StepStone’s real estate investments. The right candidate will accomplish investment initiatives with partners while delivering recommendations and updates to senior investment team members. This is an exciting opportunity for an asset management professional or someone looking to transition from another role in commercial real estate. This candidate will work in a fast-paced, collaborative environment and contribute to the growth and success of a premier real estate investment firm. Key responsibilities will include but not be limited to: Responsibilities: Scenario Analysis: Conduct supporting analysis on existing investments, development projects, and potential acquisitions. Develop financial models and valuations for existing investments Business Plans and Budgets: Assist in maintaining and controlling business plans, budgets, and capital projects including control of cash flow models. Contribute to the identification of key risks and opportunities for value enhancement Investment Monitoring: Work closely with operating partners to monitor progress and performance of investments. Ensure compliance with investment guidelines and legal requirements. Related work includes site inspections, manager meetings, market research and broker discussions Debt Compliance: Monitor performance of investments against debt compliance requirements and forecast future performance Reporting: Prepare internal reports, client reports, quarterly valuations and ad-hoc requests Qualifications: 1-3 year(s) of real estate investment, reporting, or asset/portfolio management experience Strong analytical and financial modeling skills; understanding of real estate structures, concepts and metrics Proficient in Excel, PowerPoint, Word; PowerBI and/or Argus experience a plus Undergraduate degree from top-tier institution Strong interpersonal communication skills, including the ability to present to internal committees and clients High level of commitment and self-motivation; strong attention to detail Salary Range: SF/NY $95,000 - $100,000 Chicago $85,000 - $90,000 The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees. #LI-Hybrid At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Candidates must be at least 18 years old to apply. Developing People at StepStone

Hybrid|Junior|Full-time|Finance
Current Opportunities - StepStone Group
Current Opportunities - StepStone Group

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2d ago

Senior Director, Strategic Partnerships

Chicago

$150k-$200k / yearest.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Rocket Travel is looking for a Senior Director, Strategic Partnerships to join our growing Partnership team. In this role, you’ll work closely with loyalty partners across North America, helping develop the Rocket Travel brand, evolve existing brands, and develop opportunities for growth. About Rocket Travel by Agoda Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com . Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms. We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth . We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams. As a Senior Director, Regional Partnerships at Rocket Travel, you will: Own Regional Partnerships with our white label, loyalty program partners. You’ll take on a team and set direction for the growth and optimization of partners within a designated region at Rocket Travel Grow existing partnerships by analyzing data at a macro and micro level, strategizing around trends, and unlocking new avenues of growth. Establish team and partner KPIs to guide measurements of success and track progress along the way, reporting internally and externally on what is working well and where help is needed Negotiate commercial terms with existing and potential new partners to create an aligned economic structure where both parties are motivated by the same success. Be a first line in contract reviews, working closely with legal teams to redline deals Partner with product and engineering teams to define and deliver product features, tests, enhancements and launches. Facilitate clear communication between external partners and internal teams Partner with leadership across the Booking Holdings group to grow strategic partnerships through collaboration and product/partner innovation Be a leader, acting as a manager, advocate, mentor, and peer. Engage with direct reports, guide priorities, and provide detailed support when needed to communicate partnership direction and strategy across the company Bring creative thought to partnerships, working closely with each partner to drive growth across product verticals and be a subject matter expert on global travel industry Manage deadlines across projects. There will be short turnarounds for some projects, and longer engagements with others. Be effective in managing time and proper balance between both Be scrappy. We’re a small team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what’s needed and drive results About you: You have 10+ years of relevant experience , preferably in B2B2C, partner management, or travel. You have proven experience leading, motivating, and growing a team You are outcome-driven, providing specific instances of when and how to lead a team and hit KPIs You are comfortable leading meetings and presenting to key stakeholders, leadership, and external partner stakeholders, including the executive C-suite level You always put the customer front and center. Customers can be a traveler, partner, or even colleague. You ensure a focus centered around solving pain points You have familiarity with key business tools across Google Sheets, Docs, and Slides. SQL knowledge is a plus. You understand business objectives. You establish goals for yourself, your team and your partners. In negotiations, you understand tradeoffs and work to create the best deal for all parties You have a strong knowledge of technology and product development with the ability to vary your communication based on the audience, both internal and external You continuously seek feedback. You have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives Note on general employment requirements Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office. A final word If the idea of working within an environment that promotes accountability, curiosity, and community to build reward travel products sounds motivating to you, we would love to hear from you - even if you’re unable to meet 100% of the job requirements. We never expect people to have all of the answers, as long as they’re willing and able to learn and grow with us. E-Verify Program Participant We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S. For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish) There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant. The base range plus equity and bonus for Chicago metro area can total $193,000 - 227,000. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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Jobs at Agoda
Jobs at Agoda

Since 2005, Agoda has been making travel easier and more rewarding for everyone. As part of Booking Holdings, the world’s…