Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. About the role OMNI is one of Cast AI's newest products. It finds and connects fragmented GPU capacity across clouds, regions, and data centers, and attaches it directly to your Kubernetes clusters, so an AI workload can actually run on it. You will have direct access to early customers, Product, Engineering, and company leadership, with the mandate to turn market evidence into the initial GTM playbook for the business. This is a hands-on, research-heavy role, and a different kind of PMM job than owning a mature product line. You'll spend real time talking to early customers yourself, running tests on what messaging and channels actually work, and building ICP and positioning from scratch rather than refining something that already exists. We operate automation-first and market-obsessed, so you're expected to treat every test and every customer conversation as an input, not a formality. You'll report to the Director of Product Marketing and work closely with Product and Engineering leadership, with support from Content, Growth, Design, and Sales Enablement as this work scales. What success looks like in 180 days A validated ICP and buyer persona, tested against real prospects, not just the initial hypothesis. Positioning and messaging tested and refined through real conversations, with a clear read on what resonates with infra buyers versus AI/ML teams. A defined evaluation or onboarding motion for new customers, even if still high-touch rather than self-serve. Consistent, quantified proof points from early customers or design partners. A working read on the competitive landscape and where OMNI's differentiation actually lands with prospects. Requirements: 5+ years of product marketing experience in a technical B2B category, with demonstrated depth in at least one relevant market. Real experience building an ICP and messaging architecture from scratch, for a product where the buying motion hasn't been fully validated yet. Demonstrated ability to build credibility with technical practitioners and executive buyers. Track record of running customer interviews and extracting patterns to refine positioning. Excellent writing, backed by relevant work samples: positioning, launch content, sales narratives. Experience designing GTM experiments and changing direction based on results. Basic data literacy, including defining success criteria and reading funnel or adoption data. Experience with win/loss research and competitive deal support. Commercial judgment around pricing, packaging, and willingness to pay, even where Product owns the final call. Fluent English, written and spoken. What would make you stand out Background in cloud infrastructure, AI infrastructure, GPU or compute platforms, DevOps, observability, or developer tools Experience operating successfully in an early-stage or ambiguous product environment. Evidence that AI meaningfully improved a PMM outcome, speed, quality, reuse, or measurement. Responsibilities : Run deep, direct customer research to define and validate OMNI's ICP. Own positioning and messaging, and keep it consistent as new features ship. Own the commercial hypothesis, audience, message, positioning, and experiment design for GTM tests across trial flow, content, and channels. Growth, Product, and Demand Gen help execute the experiments and measure results. Translate the technical differentiation behind OMNI into a value story its technical buyers recognize as true. Manage feature launches end to end, from early positioning through GA. Build the first version of sales enablement assets, battlecards, proof points, and demo narrative, since the product doesn't have a mature sales motion yet. Maintain the feedback loop from customer and market signal back into roadmap input. Track the competitive landscape and share what's changing with product and leadership. Partner directly with Engineering to keep messaging accurate as fast-moving features evolve. Build and maintain AI-assisted workflows that make this function faster, more consistent, or easier to measure. What’s in it for you? Competitive salary (depending on the level of experience). Enjoy a flexible, remote-first global environment. Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. Equity options. Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks. Spend 10% of your work time on personal projects or self-improvement. Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. Team-building budget and company events to connect with your colleagues. Equipment budget to ensure you have everything you need. Extra days off to help maintain a healthy work-life balance. Hiring process Screening call with a Recruiter. Interview with the Hiring Manager. Interview with OMNI leader. Practical exercise. Sales/GTM interview. Culture Check interview with an executive. *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Cast AI Careers: Join Our Team – Cast AI

Explore open careers at Cast AI and help build cloud-native automation, cost optimization, and performance scaling tools.

Why Cast AI? Cast AI is the leading Application Performance Automation (APA®) platform, helping organizations automate cloud operations at scale. By embedding autonomous decision-making directly into Kubernetes and AI infrastructure, Cast AI continuously optimizes performance, reliability, and efficiency - eliminating the need for manual infrastructure management. More than 2,100 organizations, including Akamai, BMW, Cisco, FICO, Hugging Face, NielsenIQ, Swisscom, and TGS, trust Cast AI to power their cloud infrastructure. We're a global company operating across 34 countries, backed by world-class investors, and in 2026 became a unicorn. We're building the future of autonomous cloud operations - and we're looking for exceptional people who want to help shape what's next. About the role Some of Cast AI's most important growth opportunities will not emerge from existing functions or traditional go-to-market motions. They will come through strategic partnerships, new business models, and executive relationships that cut across Product, Engineering, Sales, Marketing, Partnerships, and executive leadership. These opportunities often begin as an executive relationship or promising idea but lack a clear owner, business proposition, and execution plan. As Head of Strategic Business Development, you will close that gap by identifying and prioritizing a focused portfolio of high-potential strategic opportunities, developing senior external relationships, turning ideas into compelling commercial propositions, negotiating and launching new initiatives, and transitioning validated programs to their long-term operating owners. You will own each opportunity from initial development through commercial definition and early execution. Once a program has a validated proposition, clear economics, a repeatable operating model, and a long-term owner, responsibility should transfer rather than remain permanently with you. This is not a day-to-day partner management role, a BDR or pipeline generation role, a corporate development or M&A position, or a Chief of Staff role. It is a hands-on business-building role with meaningful external accountability. Success will be measured by the strategic and economic value you create—not the number of meetings, introductions, signed memoranda, or partnership announcements. What you'll do Represent Cast AI leadership at selected industry conferences, executive forums, partner meetings, and other strategic external engagements. Establish relationships with senior business, product, and technology executives across the cloud and AI ecosystem. Identify opportunities that expand Cast AI's market access, strengthen its product position, create new routes to market, or unlock new revenue potential. Translate initial conversations into clear customer propositions, commercial models, and strategic business cases. Evaluate opportunities based on strategic fit, customer value, economic potential, technical feasibility, required investment, time to impact, and probability of execution. Lead the strategic business development process through agreement, coordinating with Legal, Finance, Product, Engineering, Sales, Marketing, and Partnerships. Incubate new strategic programs by building cross-functional launch plans, coordinating product integrations, joint solution development, pilots, co-selling initiatives, and market activation. Resolve cross-functional barriers, maintain momentum through the ambiguous early stages, and assess whether initiatives are creating sufficient customer and economic value to justify further investment. Transition validated programs to permanent operating owners by documenting the proposition, economics, operating model, governance, and key external relationships. What we're looking for Approximately 10-15+ years of experience in Strategic Business Development, Partnerships, Alliances, Enterprise Technology, or an adjacent commercial leadership role. Meaningful experience in cloud infrastructure, AI, developer tools, enterprise software, or another technically sophisticated B2B ecosystem. Demonstrated success originating, structuring, negotiating, launching - and where appropriate, ending - strategic relationships. Experience working directly with C-suite, product, technology, and commercial executives. Strong commercial judgment, including business-case development and partnership economics. Sufficient technical fluency to engage credibly with Product and Engineering leaders. Experience aligning multiple internal functions and external counterparties within a high-growth environment. The ability to independently perform the analysis, relationship development, negotiation, and program-building work without relying on a large team. Executive presence with the credibility to represent Cast AI independently in high-stakes external settings. Willingness to travel globally (approximately 30–50%). Particularly attractive backgrounds include senior partner-development or alliances roles at a hyperscaler, strategic business development roles at AI or AI infrastructure companies, or comparable roles within high-growth infrastructure software businesses. Experience at both a large technology platform and a growth-stage company is especially valuable. What's in it for you? Build one of the most strategic roles at one of the fastest-growing infrastructure software companies in the world. Work directly with Cast AI's executive leadership on high-impact initiatives that shape the company's future. Build relationships with some of the most influential organizations across the global cloud and AI ecosystem. Flexible, remote-first global working environment. 401(k) retirement plan with 100% company match on employee contributions up to 6% of pay (available after three months of employment). UnitedHealthcare medical, dental, and vision coverage (US employees). Learning budget to support your professional and personal growth. Team-building budget and regular company events. Equipment budget to ensure you have everything you need to succeed. Competitive salary (Expected OTE: $275,000 - 300,000 USD + meaningful equity) Hiring process Screening call with a Recruiter Hiring Manager interview One to two additional interviews based on the role Culture Check interview with a Cast AI executive *As part of our standard hiring process, a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide visa sponsorship or work permit support for this role.

Cast AI Careers: Join Our Team – Cast AI

Explore open careers at Cast AI and help build cloud-native automation, cost optimization, and performance scaling tools.

Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. About the role This is a ground-floor build, not a maintenance job. The foundation is real - a defined partner tiering model, a growing partner base, and two Partner Managers already running the MSP and VAR tiers day-to-day. What's missing is the person who turns that foundation into a repeatable, scaling engine: recruiting and activating the partners that actually move revenue, standing up the GSI motion from scratch, and making partner-sourced pipeline a forecastable line in Cast AI's growth. You'll manage and grow the PAM team, but you'll also carry your own strategic relationships - particularly at the GSI level - and be the person the Director of Partnerships and sales leadership turn to for how the channel is performing and where it's headed. As Cast AI scales past unicorn status, this is a genuine build-and-own mandate, not an inherited process to maintain. Requirements: Track record building or scaling a multi-tier partner programme (MSP, VAR, GSI, or similar) at a high-growth SaaS or cloud infrastructure company Direct experience with GSIs - you know how to structure and activate a relationship with a systems integrator, not just a reseller Proven experience managing a team of PAMs or a channel team - hiring, coaching, and performance-managing multiple direct reports, with the judgment to know when to let them run and when to get involved Excellent executive presence - able to represent Cast AI credibly with senior partner stakeholders and with internal sales/exec leadership Comfortable selling to and through DevOps, Platform Engineering, and FinOps personas; working familiarity with AWS, GCP, and Azure Hands-on with the mechanics of a channel programme: deal registration, joint account planning, QBRs, co-sell motions, partner incentives Background at a digital-native company, startup, or ISV preferred - someone who has scaled a channel function before, not just inherited one This role requires the candidate to be based in the U.S. Eastern or Central time zone to support close collaboration with our international teams. What You'll Own : You'll have full ownership of the Cast AI Channel Program - strategy, structure, and results. The GSI motion, built from the ground up - recruitment, executive relationship-building, and joint go-to-market planning with systems integrators A scaled strategy for MSPs and Cloud Consultants that turns the tier into its own revenue stream The PAM team, managed directly across territories, with room to hire and develop as the function grows Recruitment, onboarding, and activation across all three tiers, with direct focus on the top strategic MSP and VAR targets The operating cadence across the programme - QBRs, joint account planning, partner advisory input Program infrastructure - tiering criteria, incentive structures, deal registration process, enablement and certification content Cross-functional alignment with Sales, SEs, Marketing, Product, Finance, and Legal to keep channel strategy tied to company priorities What’s in it for you? Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology. Enjoy a flexible, remote-first global environment. 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment). Access UnitedHealthcare plans including medical, dental, and vision coverage. Equity options. Learning budget for your professional and personal growth. Team-building budget and company events to connect with your colleagues. Equipment budget to ensure you have everything you need. Competitive salary (Expected OTE: $250,000 – 300,000 USD + meaningful equity) Hiring process Screening call with Recruiter Hiring Manager interview 1-2 additional interviews based on the role Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Cast AI Careers: Join Our Team – Cast AI

Explore open careers at Cast AI and help build cloud-native automation, cost optimization, and performance scaling tools.

Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. About the role Cast AI Database Optimizer (DBO) helps organizations improve database performance while reducing infrastructure cost and operational effort. It combines autonomous query caching, connection pooling, AI-driven query rewriting, and automated performance tuning for PostgreSQL and MySQL environments. Instead of stopping at recommendations that engineering teams must implement themselves, DBO takes tuning actions automatically. It works with self-hosted, cloud-hosted, and managed databases and does not require application code changes. We are hiring a Founding Account Executive to develop and close new business for DBO as we turn early customer validation into a repeatable commercial motion. You will own the complete sales cycle: creating and converting pipeline, leading technical discovery and standard product demonstrations, coordinating proofs of concept, building the business case, and negotiating and closing new customers. This is a hands-on individual-contributor role with unusual influence. You will work directly with Cast AI's founders and DBO Product and Engineering leaders to refine our ideal customer profile, sharpen our positioning, and turn customer learning into a scalable sales playbook. As the team grows, there will be opportunities to take on broader scope and help shape how the commercial organization develops. Our primary focus is net-new customer acquisition in North America. The target market includes upper mid-market and emerging-enterprise organizations with meaningful database scale, as well as fast-growing cloud-native companies that offer faster adoption and land-and-expand potential. You will be supported by product marketing, inbound demand generation, and AI-assisted lead nurture. Cast AI will also bring the right Product and Engineering resources into discovery and qualified proofs of concept, giving you strong technical support while you remain accountable for the customer relationship and commercial process. Success will be measured through new annual recurring revenue, net-new customers, qualified pipeline, referenceable wins, forecast quality, and evidence that the DBO sales motion is becoming repeatable. Requirements: Five or more years of quota-carrying B2B technology sales experience, including enterprise or upper mid-market customers. A consistent record of meeting or exceeding new-business targets and winning net-new logos. Experience selling database, DBaaS, caching, data infrastructure, database observability, or application-performance solutions to technical organizations. Adjacent infrastructure experience may qualify when it includes repeated sales to DBAs or database-owning engineering teams. Working knowledge of PostgreSQL or MySQL and familiarity with concepts such as query performance, query optimization, caching, connection pooling, read replicas, and automated database tuning. Experience leading initial technical discovery and standard product demonstrations, with good judgment about when to involve Product or Engineering specialists. Ability to explore a customer's architecture, connect technical pain to business value, and recognize when Product or Engineering should join a deeper discussion. Experience running time-bound technical evaluations or proofs of concept in partnership with customer and engineering teams. Ability to create pipeline through focused outbound activity in addition to converting company-generated demand. Experience navigating multi-threaded sales involving DBAs, engineers, engineering leadership, security, procurement, and executive buyers. Strong qualification, pipeline management, and forecasting discipline. Comfort operating without a mature playbook and a demonstrated bias toward action, ownership, and learning. Clear written and verbal communication skills. Ability to travel up to 25% for customer meetings, industry events, and periodic collaboration with our European Product and Engineering teams. Nice to have: Experience at a database platform, DBaaS, caching, database-performance, or observability company. A record of closing initial lands in the $50,000-$100,000 ARR range and expanding them over time. Experience building an early sales motion for a new product or category. Strong technical fluency in relational databases and cloud infrastructure without losing focus on business outcomes. Experience selling effectively in a 60-90-day evaluation cycle that includes a proof of concept. Experience using customer and deal evidence to influence product strategy, messaging, and go-to-market execution. Responsibilities : Own the full DBO sales cycle, from targeted prospecting and sales-ready inbound opportunities through discovery, demonstration, proof of concept, negotiation, and close. Build a meaningful portion of your pipeline through focused outbound activity while converting demand created through organic search, paid programs, events, partnerships, and AI-assisted nurture. Lead credible discovery with DBAs, application and platform engineers, FinOps teams, and engineering leaders to understand database cost, latency, scale, reliability, and operational challenges. Deliver standard DBO product demonstrations independently and explain how autonomous caching, connection pooling, AI-driven query rewriting, and automated tuning apply to a customer's environment. Define a clear value hypothesis, entry criteria, measurable success criteria, and mutual action plan before beginning a proof of concept. Partner with Product and Engineering throughout discovery and qualified proofs of concept, bringing the right technical expertise into architecture, security, compatibility, and performance discussions. Translate technical findings into quantified business cases for engineering leaders and executive buyers. Develop champions and multi-thread relationships across technical, economic, security, procurement, and executive stakeholders. Maintain disciplined opportunity qualification, pipeline management, and forecasting, and provide clear commercial insights to leadership. Capture customer feedback, objections, competitive patterns, and win/loss insights to improve the product, positioning, and sales playbook. Represent Cast AI at selected database, cloud-native, and infrastructure conferences and customer events. Use AI-powered workflows to improve account research, preparation, follow-up, pipeline analysis, and selling effectiveness. What’s in it for you? Ground-floor ownership of a new product line's go-to-market motion, with direct access to Cast AI's founders and product leaders. The opportunity to influence how the DBO commercial team and sales playbook develop as the business grows. Join a fast-growing unicorn at the forefront of cloud-native and database automation. A flexible, remote-first global environment. Equity options. Learning budget for professional and personal development. Team-building budget and company events to connect with colleagues. Equipment budget to ensure you have everything you need. Hiring process Screening call with Recruiter Hiring Manager interview 1-2 additional interviews based on the role Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Cast AI Careers: Join Our Team – Cast AI

Explore open careers at Cast AI and help build cloud-native automation, cost optimization, and performance scaling tools.

Software Engineer, San Francisco Hybrid FT Partners is looking for a skilled Software Engineer who is knowledgeable in building high quality impactful applications and well versed in AI development methodologies. FT Partners is an investment bank headquartered in San Francisco focusing on brokering FinTech transactions. We are looking to bolster our engineering team located in our San Francisco office. You will be helping build FT Base, our firm's digital backbone which manages our data ecosystem, project lifecycles, AI Agents, and proprietary CRM. It's built in Python, Django (DRF), Typescript, React, PostgreSQL. It's a mission critical application with heavy usage on a constant basis. It also powers an MCP server to provide data and interactivity to employees through enterprise AI tooling. We are looking for people who can produce stable features without racking up technical debts, and can help organize, consolidate, and strengthen our suite of software for sustained impact. Qualifications Experience requirements, either: 2 years as a Software Engineer in a web application environment OR 2 years as a Software Engineer and reputable boot camp certification OR Computer Science degree (4 year) and some projects or work experience to show Python, Typescript, APIs, Git and web application system design concepts Please note: we are unable to offer visa sponsorship for this position. Key Responsibilities Immerse yourself in the context and business requirements of each of our system's many functional areas Execute on instructions to build new things, or improve, refactor, clean up or delete features Make recommendations on progressing projects you are close to, sometimes in growth, sometimes in simplification, sometimes in aligning with other areas of the system Help review applications prototyped outside of the engineering department, and help steer, rebuild, or secure these AI Qualifications Strong A.I. prompt-driven development abilities, backed by technical understanding You will need to be able to explain and verify any ai-produced code you submit, on a line by line basis. Experience overcoming the obstacles that lie beyond the prototype, and instinct toward cohesive organized systems that scale Ideal Mindset Responsible and organized. We are not looking for someone to break ground and hand off their problems, we are looking for someone to help funnel ideas into sustainable compatible features Attentive to detail Systems minded Flexible to business pressures and constraints. Collaborative and team-oriented, understanding the importance of shared success and learning Open to asking questions, sharing ideas, helping teammates Eager to adopt new standards and improve upon previous solutions Cautious of adding unnecessary complexity. And cognizant of maintenance burdens that may be introduced by flashy features. We want the features. But let's make them robust and compatible Committed to stability through test coverage and writing documentation Nice to Have AWS / Cloud Infrastructure Django / Django Rest Framework (DRF) Why Choose FT Partners? Leadership from Managing Partners and Managing Directors with backgrounds at Goldman Sachs and JP Morgan. Award-winning execution, recognized as Investment Bank of the Year and Boutique of the Year, among other accolades. Involvement in both billion-dollar transactions and early-stage, high-growth VC deals. Clear career progression and competitive compensation packages. Access to an unparalleled deal flow with a distinguished client base. Opportunities to engage with world-class executives in a high-growth sector. Established relationships with top financial sponsors. A close-knit, rapidly growing team environment. Selected Transactions Include Advising Divvy's $2.5 billion Sale to Bill.com GreenSky's $2.2 billion Sale to Goldman Sachs Forge's $2 billion Merger with Motive Capital Corp. Truebill's $1.3 billion Sale to Rocket Companies Revolut's $800 million Financing at a $33 billion Valuation SpotOn's $300 million Series F Financing at a $3.6 billion Valuation Upgrade's $280 million Series F Financing at a $6 billion Valuation CAIS' $225 million Series C Financing at a $1 billion+ Valuation Bilt's $200 million Financing at a $3.1 billion valuation Newfront's $200 million Financing at a $2.2 billion Valuation DailyPay's $75 million Financing at a $1.8 billion Valuation Cart.com's $60 million Series C Financing at $1.2 billion Valuation Acorn's Acquisition of GoHenry Inclusion and Equal Opportunity Employment: Financial Technology Partners is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. If you require reasonable accommodation as part of the application process, please contact [email protected]

Jobs at Financial Technology Partners

Financial Technology Partners LP and FTP Securities LLC ("FT Partners") is the only investment banking firm focused exclusively on the…

Company: tastytrade Role: Senior Manager, Fraud Investigations Location: Chicago, IL - Hybrid (3 days/week in office) As the Senior Manager, Fraud Investigations, you will lead the Fraud Function at tastytrade, including coaching and hiring a team of fraud analysts, establishing tracking for department KPIs, and providing critical input on the fraud prevention and detection strategy firm wide. This is a high-visibility, high-autonomy role that will report directly into senior leadership and work closely with compliance, operations, product, & technology teams. You will define the function, grow the team, influence selection of tools and vendors, and set the strategy while managing the program operationally. We are looking for someone who has managed fraud teams at a fintech or brokerage firm, who has scaled their team and adjusted operations based on the evolving needs of the business and the risk and regulatory landscapes. You are deeply knowledgeable in the fraud space, comfortable with ambiguity, energized by greenfield work, and able to move fast and pivot. Apply if you are excited to be part of tastytrade’s next phase of growth! What You'll Do: Build and own the fraud program Define tastytrade’s fraud taxonomy, risk philosophy, control framework, escalation protocols, and documentation. Partner with the business to define the firm’s fraud risk appetite and translate it into a measurable fraud budget and KPI framework. Own reporting to senior leadership. Design and document the escalation path for SAR filing decisions between your team and the AML Officer. Build and maintain the fraud universe map including what vectors matter the most, where they occur in the customer journey, and what we are doing and not doing about them. Manage the fraud budget and headcount plan, including tooling and vendor spend. Own the fraud vector coverage Take strategic ownership of all fraud vectors across the customer lifecycle from account opening, funding, trading, and withdrawal. Drive fraud investigations to resolution, coordinating with all relevant internal and external partners. Define and own our monitoring and detection strategy. Evaluate potential vendors and partner with Product and Technology to ensure we have the tools in place to manage fraud risk. Lead the team Hire, build, and manage the Fraud Risk team. Define each role’s scope, escalation authority, and relationship with Customer Support, Compliance, and Margin & Risk teams. Own headcount planning; support incremental asks with demonstrated business value and alignment to strategic priorities Build the frontline escalation protocol with structured intake, defined triggers, and feedback loops. Develop the Fraud Investigator’s case playbooks and settlement agreement process. Measure and improve Build the measurement infrastructure which includes labeled fraud data, false positive rate tracking, A/B testing capability, and trend analysis. Own the fraud incident taxonomy and conduct retroactive recoding of existing records. Evaluate alert calibration across all active alert types, retire controls that are not working, and implement the ones that are missing. Deliver monthly reporting on fraud program performance to senior leadership and IG Group in partnership with our Enterprise Risk Manager. Be the Fraud Risk business partner Serve as the decision maker on fraud control changes and partner with Product and Technology to design fraud controls into new product launches. Coordinate with our Compliance and Margin & Risk teams on shared surveillance boundaries and escalation. Advise our CCOs on the fraud program’s interface with our AML compliance obligations. Who You Are: 7+ years of fraud risk experience, with at least 3 years owning or leading a fraud function at a fintech, payments company, or digital brokerage. Track record of hiring and developing fraud analysts. Deep knowledge of ACH fraud vectors, account takeover, and first-party fraud mechanics. Experience with fraud analytics and data. Strong vendor evaluation and management skills. You have selected, implemented, and replaced fraud tooling. Experience defining KPIs and a fraud budget. Ability to work cross-functionally with product, engineering, compliance, and legal with the credibility to hold your position during conversations where conflicting priorities surface. Comfortable operating in ambiguity and building structure where little exists. Willingness to obtain Series 3, 7 & 63 (or 66) licenses if not already held — tastytrade will sponsor and support the licensing process Preferred qualifications: Knowledge of BSA and FinCEN regulations and SAR requirements, FINRA Rule 3310 and Rule 3110, Nacha ACH rules, SEC Rule 15c3-3 and net capital rules. CFE (Certified Fraud Examiner) certification. Demonstrated experience building or materially scaling a fraud program. Company Perks + Benefits: Performance Bonuses Stock Purchase Options Medical/Vision/Dental Benefits 401k Plan 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!) 10 Paid Sick Days Gym Membership Reimbursement Commuter Benefits Pet Insurance Wellness & Mental Health Programs Charitable Donation Matching Two Paid Volunteer Days Off Daily catered lunch when in the office Full kitchen with snacks and beverages In-building gym Shuttle to/from Metra Base Salary Range: $120,000-$180,000 The actual salary offered will be based on the candidate's level of experience and qualifications. Discretionary Performance Bonus: 15-17% of base salary based on individual and company performance. About IGNA + tasty IG North America is home to tastytrade, tasty live & tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty live providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance. We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars. tastytrade | tasty live | tastyfx 1330 W Fulton Market, Chicago, IL 60607 *Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Jobs at tastylive

Welcome to tasty live Careers! The success of tasty live begins with our employees. If you are looking for a…

Company: tastytrade Role: Fraud Analyst Location: Chicago, IL - Hybrid (3 days/week in office) As a Fraud Analyst, you will be responsible for reviewing and analyzing account activity, trading behavior, and transactional patterns to detect, investigate, and prevent fraudulent activity across the firm's customer base. You'll take the lead on complex investigations and help shape the firm's broader fraud detection strategy. This role requires an understanding of fraud typologies specific to brokerage/fintech platforms — including account takeover, identity fraud, and payment/ACH fraud — along with strong analytical, investigative, and communication skills. What You'll Do: Lead complex and high-risk fraud investigations end-to-end, including coordinated fraud rings, synthetic identities, and sophisticated account takeover schemes Conduct fraud risk assessments to identify and mitigate emerging fraud vectors across products, services, and customer segments, and present findings Collaborate with risk, compliance, legal, and customer support to resolve escalations and ensure a consistent, well-documented investigative standard across the team Communicate directly with customers on complex fraud and account security matters, including verification requests and dispute resolution Maintain accurate documentation of investigations, case outcomes, and fraud loss reporting in line with internal recordkeeping standards Monitor emerging fraud trends (e.g., AI-generated identity fraud, social engineering, SIM-swapping) and proactively recommend process or detection improvements Operate with significant autonomy in managing a caseload of the firm's most complex and highest-risk investigations. Who You Are: 3-5 years of experience in fraud analysis, fraud operations, or transaction monitoring, ideally within a broker-dealer, fintech, or financial services environment Proven track record leading complex fraud investigations Strong analytical and investigative skills, with the ability to identify suspicious patterns across large datasets, conduct detailed investigations, and make sound judgment calls based on incomplete information Experience working with fraud detection tooling (e.g., device fingerprinting, behavioral analytics, case management platforms) Excellent written and verbal communication skills, with the ability to interact effectively with internal stakeholders, customers, and (when needed) external parties or law enforcement Collaborative and team-oriented approach, capable of influencing cross-functionally with risk, compliance, product, and engineering teams Willingness to obtain Series 3, 7 & 63 (or 66) licenses if not already held — tastytrade will sponsor and support the licensing process CFE (Certified Fraud Examiner) certification is a plus Company Perks + Benefits: Performance Bonuses Stock Purchase Options Medical/Vision/Dental Benefits 401k Plan 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!) 10 Paid Sick Days Gym Membership Reimbursement Commuter Benefits Pet Insurance Wellness & Mental Health Programs Charitable Donation Matching Two Paid Volunteer Days Off Daily catered lunch when in the office Full kitchen with snacks and beverages In-building gym Shuttle to/from Metra Base Salary Range: $80,000-$100,000 The actual salary offered will be based on the candidate's level of experience and qualifications. Discretionary Performance Bonus: 5-8% of base salary based on individual and company performance. About IGNA + tasty IG North America is home to tastytrade, tasty live & tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty live providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance. We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here. Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars. tastytrade | tasty live | tastyfx 1330 W Fulton Market, Chicago, IL 60607 *Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Jobs at tastylive

Welcome to tasty live Careers! The success of tasty live begins with our employees. If you are looking for a…

Company: tastytrade Role: Concierge Agent 24/7 Coverage Location: Chicago, IL – Initially on-site; hybrid/remote based on performance and experience Reports to: Trade Desk Team Manager Licensure Required: None required to apply, but a huge plus — FINRA SIE, Series 7, 63, and 3 sponsorship provided for qualified candidates Markets don't sleep, and neither does great service. As our Concierge Agent for weekend and overnight coverage, you'll be the friendly, steady presence our customers count on when they need us most — nights, weekends, and everything in between. This role brings together the warmth of our Concierge team and the market savvy of our Trade Desk, making it a genuine launchpad into a licensed trading career. No license needed to get started — we'll sponsor your FINRA SIE, Series 7, 63, and 3 as part of your onboarding. While you work toward those credentials, you'll focus on delivering outstanding customer support, leaning on our on-call senior staff for anything that requires a license. What You'll Do Customer Support Serve as primary contact via phone, chat, and email during weekend/overnight hours Assist with account management (profile updates, beneficiaries, trading levels, access issues) and platform navigation across desktop, web, and mobile Educate customers on platform features and order types (no trading advice) Document all interactions in Salesforce Funding & Operations Support ACH/wire transfers, withdrawals, ACATs, and crypto transactions; resolve delays and rejections with Banking Handle overnight withdrawal requests and margin-deficit escalations Trading Support & Escalation Assist with inquiries on futures, futures options, 24-hour stocks, event contracts, and GTH index options Handle order entry, trade status, and position questions; escalate execution disputes or complex matters Once licensed: independently resolve trade disputes and advise on risk exposure, margin, and position adjustments Risk Monitoring Flag unusual account activity, potential fraud, or overnight risk events (news, earnings, futures moves) for escalation Once licensed: independently conduct risk callouts and discuss hedging/position adjustments with customers Shift Operations Triage urgent issues, produce shift handoff reports, and document incidents Coordinate with Accounts, Banking, Tech Support, Compliance/Fraud, and Engineering teams as needed Contribute to process improvements Licensing Complete sponsored FINRA licensing (SIE, 7, 63, 3) within 3–4 months Shadow licensed reps and participate in structured training Who You Are 1–3 years customer service experience (financial services a plus, not required) Willing to commit to a Wed–Sat or Thu–Sun weekend/overnight schedule for 2+ years Genuine interest in markets, trading, and derivatives Strong communicator — clear, patient, and empathetic across channels, especially under pressure Sound judgment on when to escalate vs. handle independently; comfortable with minimal supervision Proficient in Salesforce, Slack, Teams, Microsoft Office, and Atlassian tools Detail-oriented multitasker who can learn proprietary platforms quickly Trustworthy, adaptable, and growth-minded, with a genuine service orientation Company Perks/Benefits: Performance Bonuses Stock Purchase Options 401k Plan Medical/Dental/Vision Benefits Continued Education Support 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!) 10 Paid Sick Days Gym Membership Reimbursement Commuter Benefits Pet Insurance Wellness & Mental Health Programs Charitable Donation Matching Two Paid Volunteer Days Off Daily catered lunch when in the office Full kitchen with snacks and beverages In-building gym Shuttle to/from Metra Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars Salary Range: $60,000 (with an increase to $65,000 if all required licenses are passed within the agreed timeframe) The actual salary offered will be based on the candidate's level of experience and qualifications. Discretionary performance bonus: 5-10% of base salary based on individual and company performance About Us: The tasty house of brands empowers individual traders differently. tasty live , founded in 2011, is an online financial media network, tastytrade (previously known as tastyworks) is a self-directed retail brokerage firm that launched in 2017, tasty Software Solutions and tastyfx, is a registered Forex broker-dealer. In 2021, London-based IG Group acquired tastylive, Inc. (previously known as tastytrade) and assigned it to lead business in North America. tastyfx is the fastest-growing forex broker in the US over the past few years. Changing the IG US name to tastyfx marks the next chapter, in aligning with the tasty brand family and offering a more forex-focused experience. This combined team has years of experience like institutional brokers, but also a passion for disrupting the entire trading industry. Our dream is simple: we want more people to find more success with a better trading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe. Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars. tastytrade | tasty live | tastyfx 1330 W Fulton Market, Chicago, IL 60607 *Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Jobs at tastylive

Welcome to tasty live Careers! The success of tasty live begins with our employees. If you are looking for a…

Head of SDR Callab AI — AI voice agents for on-prem telephony stack. ## About Callab AI Callab AI builds voice agents for enterprise contact centers. The company operates a proprietary carrier-grade telephony stack that integrates natively with on-premises infrastructure such as Cisco CUCM, Avaya, Mitel, and SIP trunks, allowing enterprises to deploy voice automation without migrating their telephony to the cloud. ## The role Callab AI is hiring a Head of Sales Development to build and scale the outbound function across enterprise contact centers, hospitality, BPOs, and systems integrators. The first phase is hands-on: the role personally runs outbound before recruiting and leading a team. ## Responsibilities * The role owns qualified meeting and pipeline targets. * The Head of Sales Development recruits, onboards, and coaches SDRs. * The role designs multi-channel outbound sequences for each target vertical. * Outbound tooling, email infrastructure, and deliverability sit with this role. ## Requirements * Three or more years in B2B sales development, including experience leading SDRs, are required. * A demonstrated record of building enterprise or mid-market outbound pipeline is required. * Hands-on experience with cold email at scale, including deliverability, is required. * Fluency in English is required. Location: Remote Type: Full-time Salary: $40K - $80K Experience: 3+ years Visa: US citizenship/visa not required

Callab AI

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About EarnIn As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. POSITION SUMMARY EarnIn is a fintech company on a mission to build products and services that create better financial outcomes for everyday Americans. We are seeking a motivated, detail-oriented IT Helpdesk Apprentice to join our Enterprise IT team in Mountain View, CA. This apprenticeship provides structured, hands-on experience in IT operations, device lifecycle management, and helpdesk support in a fast-paced technology environment. The apprentice will work directly with the IT Support team to support day-to-day IT operations at our MTV/HQ office. This is a real-world apprenticeship, not a shadow experience. You will own meaningful work from day one, including device management, imaging automation, inventory operations, and end-user support. This position runs 10-15 hours per week on-site and is expected to span 12-24 months in alignment with Cabrillo College's CIS Apprenticeship program requirements. We are unable to provide visa sponsorship or immigration support for this position. WHAT YOU'LL DO Device Lifecycle and Imaging Enroll corporate and BYOD devices into Mobile Device Management (MDM) platforms (Jamf Pro and Workspace ONE); troubleshoot and resolve MDM-related issues Receive, inspect, and process returned corporate laptops from departing or transitioning employees Perform secure data backup of returned devices prior to wiping and reimaging using Druva Execute and continuously improve automated laptop imaging and provisioning workflows using Jamf Pro and Microsoft Intune, reducing manual setup time Configure standard software, OS settings, and access controls on newly provisioned devices; experience with macOS and Google Workspace is a plus Conduct quality assurance checks to verify each device meets EarnIn standards before deployment Physical Device Inventory Management Maintain an accurate, up-to-date inventory of all IT hardware, including laptops, mobile devices, peripherals, and accessories Perform periodic inventory reconciliation to ensure all assets are accounted for, and records are current Track device conditions, models, serial numbers, and assignment history using IT asset management tools (e.g., Jamf Pro, ServiceNow, Jira Asset Management, or equivalent) Coordinate with the IT and Finance teams on the intake, storage, and disposition of hardware IT Helpdesk Support Provide in-person technical support to employees at MTV/HQ for hardware and software issues; common tools include macOS, Windows, Google Workspace, Slack, and Zoomth Assist with onboarding setup for new employees, including workstation configuration and access provisioning Support offboarding processes, including device collection, account deactivation coordination, and asset recovery Troubleshoot common technical issues and escalate complex cases to senior IT staff as appropriate Maintain and update internal knowledge base articles for common IT issues and procedures Conference Room & AV Support Ensure conference room equipment (displays, cameras, Zoom Rooms, etc.) is maintained and updated on the current OS and application versions Perform periodic checks of AV equipment across the office and flag issues for remediation Host or assist with company All Hands or team offsite events, AV needs Process Improvement & Automation Document current imaging and provisioning workflows and identify opportunities for automation Assist in building or improving tooling and scripts to streamline repetitive IT operational tasks Participate in team retrospectives and contribute ideas for improving IT operations WHAT WE'RE LOOKING FOR Currently enrolled in or recently completed coursework in Information Technology, Computer Science, Cybersecurity, or a related field at Cabrillo College or another accredited institution Eligible and committed to participating in Cabrillo College's formal CIS Apprenticeship program for a minimum of 12 months Located in or able to commute to Mountain View, CA for scheduled on-site hours (10-20 hours/week) Basic understanding of computer hardware, operating systems (macOS and/or Windows), and common software applications Familiarity with or curiosity about device imaging, MDM tools (e.g., Jamf Pro), or IT automation is a strong plus; training will be provided Strong attention to detail and commitment to accuracy in inventory and documentation tasks Effective written and verbal communication skills for working with team members and end users Ability to work independently, manage time across part-time hours, and follow through on assigned tasks Respect for data privacy, security practices, and handling of sensitive employee information Eagerness to learn, grow in the IT field, and take on increasing responsibility over the course of the apprenticeship PROGRAM DETAILS AND EXPECTATIONS This is a formal apprenticeship in partnership with Cabrillo College's CIS Apprenticeship Program The apprentice is hired directly as an EarnIn hourly employee and goes through our standard onboarding and background check process Starting compensation is $25/hour, with at least one pay increase before the end of the apprenticeship (as required by the program) The hiring manager will attend quarterly committee meetings with Cabrillo College and complete a skills competency assessment for the apprentice twice per year The apprentice is expected to maintain satisfactory progress in their college coursework and achieve at least a 75% pass rate on competency assessments Part-time, no benefits; estimated 10-20 hours/week on-site at our Mountain View, CA office Successful apprentices may be considered for conversion to a full-time IT Support role at EarnIn upon completion pending business needs and performance #LI-Onsite A Note on AI in the Hiring Process: EarnIn may use Artificial Intelligence (AI)-powered tools during the hiring process, including tools that generate summaries or notes for interviewers, review resumes, assist with scheduling, or help identify themes across candidate responses and profiles for a given role. Final hiring decisions are made by human interviewers and hiring managers. If you have any concerns about the use of AI in our hiring process, please connect with your recruiter. With your consent, EarnIn may use AI tools to help transcribe or summarize interviews. Recordings are treated as confidential candidate data and are accessible only to authorized hiring personnel. Declining to be recorded will not negatively affect your candidacy or evaluation. At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Jobs at EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real…

About Elligint Health: Elligint Health, established in 2024, is leading the charge of innovating healthcare by aligning all stakeholders, delivering intelligent healthcare solutions, and empowering pro-active, whole-person care across the healthcare continuum. Elligint Health integrates vast amounts of data from across the healthcare continuum, delivering intelligence that informs decision-making, enhances care coordination, and improves outcomes. Focused on enabling actionable intervention and whole-person care, Elligint Health helps healthcare organizations navigate complexity, turning insights into strategies that benefit providers, payers, and members and patients alike. With Elligint Health, the future of healthcare is simpler, smarter, and more effective. The Position: We are seeking a Product Manager to lead innovation and roadmap execution for the Elligint Health solution suite. In this role, you will collaborate with engineering, design, clinical experts, and go-to-market teams to deliver impactful features that drive value for customers and support our growth strategy. Your work will shape product direction through customer insights, market analysis, and a deep understanding of healthcare payer and population health workflows, with a strong emphasis on care management and utilization management. Duties & Responsibilities: Own one or more functional domain in the product roadmap for the Elligint Health solution suite, aligning priorities with business goals and customer needs Conduct market research and analyze competitive trends to inform product strategy Translate clinical and operational workflows into intuitive product features Define feature requirements, user stories, acceptance criteria, and success metrics Collaborate with engineering and design teams to deliver high-quality solutions on time Partner with clinical SMEs to ensure usability and streamline compliance in complex healthcare environments Lead go-to-market activities including launch planning, stakeholder enablement artifacts, and customer communications Present roadmap and feature demos to internal stakeholders, executive leadership, and customers Support continuous improvement of product processes Required Qualifications: 3+ years of product management experience in SaaS platforms in the healthcare industry, any experience with an application improving throughput/workflow design is a plus Proven success delivering products that meet market and customer needs Strong analytical and data-driven decision-making skills Excellent written and verbal communication, with ability to engage technical and clinical audiences Ability to thrive in a fast-paced, high-growth environment with a strong sense of ownership Collaborative leadership style with influence across teams Must reside in the U.S.; we are unable to provide visa sponsorship at this time Preferred Qualifications: Product owner/manager certification such as Pragmatic, SAFe Agile, Scrum strongly preferred Experience with payer solutions strongly preferred Knowledge of healthcare data standards (FHIR, HL7, CCD) and integration processes strongly preferred Familiarity with AI applications in healthcare products Hands-on experience with analytics tools (SQL, Looker, Tableau) Exposure to care management, utilization management, population health or related workflows Clinical background (nursing, case management, utilization review) or experience working closely with clinical teams Compensation & Benefits Competitive base salary Unlimited PTO Medical, dental, and vision insurance 401(k) participation Hybrid role based in our Edison, NJ office This role is not eligible for visa sponsorship at this time Opportunity to join a rapidly growing company and shape its future Elligint Health is committed to ensuring that information security remains a top priority for everyone. All workers are responsible for the protection of our Information Security, and we take the execution of this seriously. Information Security Policies and procedures details and training will be provided during onboarding. Each candidate will be subject to a drug screening, background check, and reference check before beginning employment. Please note that some of our positions require U.S. citizenship and submission and further approval of “Public Trust” federal clearance.

Jobs at Elligint Health

Elligint Health, established in 2024, is leading the charge of innovating healthcare by aligning all stakeholders, delivering intelligent healthcare solutions,…

Life at Plume At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale. We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day. Staff (Cloud Backend) Engineer As part of our Connectivity Services team within Product Engineering, you will play a critical role in architecting and building highly scalable, high-performance backend systems that power our connectivity services products. This is a Staff, Individual Contributor role based in the US (East Coast/Midwest preferred) and is a full-stack backend engineering role spanning microservices, APIs, real-time and batch data pipelines, and distributed cloud architecture & development. Responsibilities Architecture & Distributed Systems: Architect and build large-scale cloud-distributed systems including microservices, streaming and batch data pipelines, and databases, operating at scale (tens of millions of locations, not small-scale systems). API Development: Design, implement, and maintain RESTful and gRPC APIs powering internal and external applications. Cloud Microservices: Architect and deploy scalable microservices on AWS and GCP using Kubernetes and modern DevOps practices. Data Pipelines: Build both real-time/streaming and offline/batch data pipelines, ensuring data accuracy, performance, and observability. Build Machine Learning pipelines to produce actionable insights that can feed into algorithms and Agentic software. Legacy + New Architecture: Support and maintain the existing production stack while contributing to and helping shape the new cloud architecture. Technical Leadership: Technically lead and mentor a small team, including guiding junior engineers on architecture and implementation. Collaboration: Partner with cross-functional squad members and peer staff/senior engineers to deliver features end-to-end, from concept to production. System Reliability: Optimize services for scalability, resilience, and high availability. Engineering Excellence: Contribute to architecture discussions, enforce coding standards, and drive best practices in CI/CD, testing, and monitoring. Security: Embed security and compliance into backend systems and data workflows. Qualifications 5–8 years of professional software engineering experience. Proven, hands-on experience building and operating large-scale cloud-distributed systems Strong proficiency in Go and Python . Demonstrated experience technically leading a small team and mentoring junior engineers on architecture and implementation. Strong communication skills Proven experience with distributed systems, microservices, and event-driven architectures. Fundamental understanding of computer networking (including Wi-Fi), operating systems, and databases. Hands-on expertise in AWS (primary cloud) and container orchestration (Kubernetes, Docker); GCP experience a plus. Experience with real-time streaming (Kafka/Pulsar) and batch data pipeline frameworks (e.g., Spark). Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Cassandra, DynamoDB). Solid knowledge of CI/CD pipelines, testing frameworks, and observability tools (Grafana, Prometheus, ELK). Comfortable in a fully remote, globally distributed team as this role requires daily overlap with teammates in various geographies. Strong problem-solving skills and the ability to thrive in an agile, squad-based environment; focused on technical/architectural decision-making rather than business-facing work. Nice to Have Scala experience (legacy stack). Experience with caching layers, distributed storage, and message queues. Familiarity with AI-powered developer tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or similar to boost productivity. Contributions to open-source projects or personal projects showcasing backend innovation. We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $150,000 – $170,000 + up to 15% bonus + equity + benefits. Benefits include a 401k plan with company match, basic life insurance, and unparalleled health, dental, vision and other benefits and perks. Please see here for more details. An employee's base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting. #RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Career Opportunities - Plume

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Life at Plume At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale. We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day. Role Overview: Plume is seeking a Product Marketing Manager focused on Sales Enablement to lead the strategy and execution of enablement programs that empower our global go-to-market teams. In this role, you will ensure that sales teams, solution architects, partner teams, and customer-facing organizations have the messaging, training, and tools needed to communicate Plume’s value and win with customers. You will work closely with Product Management, Sales Leadership, Marketing, Customer Success, and Partner teams to translate product innovations into clear messaging, effective enablement assets, and scalable training initiatives . This role is ideal for someone who thrives in fast-moving startup environments, understands how to support both business and technical sales audiences, and has experience selling into large telecommunications providers or ISPs. Responsibilities: Own Sales Enablement Strategy Define and manage Plume’s sales enablement framework and processes Ensure sales teams globally understand: What’s new? Why it matters to customers? How to position Plume effectively? Drive enablement for major launches, product updates, and strategic initiatives Partner with Sales Leadership to align enablement with pipeline and revenue goals. Drive adoption of key assets needed across customer engagement process Develop Sales Content and Messaging Guidance Create or collaborate with peers on the core materials that help sellers communicate value, including: Sales talking points and pitch decks One-pagers and executive briefs FAQs and objection handling Competitive positioning and battlecards Product messaging and positioning Deliver Global Training Programs Design and deliver enablement across multiple channels: Live training sessions and workshops Sales kickoff and regional meetings On-demand video and recorded briefings Internal newsletters and targeted product marketing updates Partner and channel enablement programs Partner Enablement Support Plume’s channel partners, service providers, and ODM partners by delivering: Partner sales kits and enablement assets Partner training sessions and webinars Joint go-to-market enablement materials Measure & Improve Enablement Impact Gather feedback from sales teams, partners, and customer-facing teams Track adoption and usage of enablement assets Identify best practices from top-performing sellers Continuously improve messaging, assets, and enablement programs Qualifications: 5+ years of experience in product marketing, sales enablement, or solutions marketing Experience working at a startup or growth-stage software / IT company Experience with SaaS platforms or cloud-based services Experience supporting sales teams selling into telecommunications providers, ISPs, or large enterprise technology buyers Proven ability to translate technical capabilities into clear customer value Experience creating sales enablement assets, partner kits, and training programs Strong cross-functional collaboration skills Excellent written and verbal communication skills Preferred Familiarity with broadband technologies, networking, WiFi, or telecom ecosystems Experience enabling sales engineers or technical pre-sales teams Experience supporting channel partners, OEMs, or ODM partners Experience supporting global go-to-market teams Experience in work-from-home first organizations Working Model US-based Travel as needed for sales meetings, partner events, or company gatherings (<20%). We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $151,146 - $173,318 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details. An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting. #RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Career Opportunities - Plume

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Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. Material Bank is seeking a Staff Applied Scientist to drive building search and recommendations from the ground up. We are the largest marketplace for architecture and design professionals, and we are building a discovery platform that helps them find materials across hundreds of brands and surfaces intelligent recommendations as they explore. Search and recommendations are how that discovery happens. The surface is wide open, the right techniques for our domain are still unsettled, and the person in this role is the one who figures them out and builds them. This is a hands-on research role. You will not hand formulas to an engineering team and walk away. You will explore the data, form the hypothesis, prototype the approach, and prove it works, then partner with engineering to take it to production. What you'll do Improve search retrieval and ranking. Design, tune, and evaluate how we retrieve and rank search results so members find what they need and discover what they did not know to ask for. Bring real depth on ranking. Build our recommendation systems from the ground up. Intelligent recommendations are central to the discovery experience we are building. Design robust recommendation algorithms, model member and project intent, and figure out what to surface, when, and where across the experience. Explore the data to find the strategy. Run exploratory analysis on behavioral and catalog data to figure out which approaches fit our members and our catalog. The answers are not known yet; a large part of this job is asking the right questions and finding them in the data. Apply advanced query understanding. Improve query parsing, intent recognition, and semantic understanding for diverse, messy real-world queries, including the long tail. Raise data quality. Search and recommendation quality is downstream of catalog quality. Identify the data problems that hold relevance back and help fix them. Do R&D you can ship. Invent the formulas, models, and re-ranking approaches and build working versions yourself. Iterate and reformulate quickly, then collaborate with engineering to productionize what proves out. Iterate visual and color approaches. Evaluate image-based search and color matching, including perceptual color, and decide what is right for us. Measure what matters. Build and extend evaluation frameworks and success metrics so we know whether a change actually helped, and design experiments as traffic grows. Collaborate across functions. Work closely with product, engineering, and catalog to turn research into shipped improvements. What you'll need A track record building search, recommendations, or ranking systems that shipped to real users and moved the numbers. You have done this work before, not just studied it. An advanced degree in a quantitative field such as computer science, machine learning, statistics, or applied math, or equivalent hands-on experience that got you to the same place. Deep understanding of search and recommendation systems , especially retrieval, ranking, and relevance. This is the core of the role. Strong query understanding and NLP , including semantic and embedding-based retrieval. Real exploratory and experimental rigor : statistical modeling, experimental design, and hypothesis testing, plus comfort working in ambiguity where the right approach is not yet known. Hands-on building ability. You prototype and implement your own ideas. We do not care which language you are strongest in. Some experience deploying ML or data systems to production, or partnering closely on it. Nice to have Experience with multimodal or image-based search, and with color or perceptual science. E-commerce or marketplace search and recommendations experience. Experience managing vendor and home-grown systems in conjunction with one another. Why this role is unusual and exciting Most search science roles plug into a mature stack with the strategy already decided. This one does not. You set the approach, build it, and prove it, with a clear runway toward owning more of the search and recommendations system over time. If you want the surface area of a founding scientist for a search function inside an established, well-funded company, this is that. What you’ll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.

Careers | Material Bank

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Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. Material Bank is seeking a Sr. People Operations Specialist to help drive the operational backbone of the employee experience ensuring every touchpoint, from onboarding to offboarding, is executed with precision and care. You'll support core People operations end to end: onboarding and offboarding, benefits administration, HRIS management, and compliance across multiple jurisdictions. You'll serve as a trusted point of contact for employees and managers, and partner closely with Legal, Finance, and IT to ensure our processes are accurate, compliant, and scalable as the organization grows. This role suits someone who has operational discipline, is technically savvy, and brings a builder's mindset. Someone who identifies inefficiencies before they become problems, has great attention-to-detail, and treats process improvement as core to the job. What you'll do Coordinate all aspects of the employee lifecycle, including onboarding, offboarding, employment changes, and HR documentation. Administer employee benefits programs, open enrollment, leave administration, workers' compensation, unemployment claims, and vendor coordination. Maintain accurate employee records and ensure data integrity across HR systems. Support the implementation, testing, and adoption of new HR technologies, automation tools, and system enhancements. Leverage AI and HR technology to improve efficiency, automate routine tasks, and enhance the employee experience. Help prepare employment agreements, compensation letters, bonus documentation, and other employee communications. Support global compliance initiatives by maintaining required employment documentation and ensuring adherence to local employment practices. Administer HR systems (ADP, Deel) and ATS (Greenhouse), overseeing employee record maintenance, reporting, audits, system testing, and user support- ensuring data integrity and compliance across the employee lifecycle. Coordinate contractor onboarding and administration while partnering with Finance on vendor processes. Support performance management programs, monthly check-ins, Internal CSAT, compensation cycles, and talent initiatives through operational coordination. Serve as the primary point of contact for employee questions regarding policies, benefits, HR systems, and People processes. Partner with leadership to identify opportunities for automation, process improvements, and operational efficiencies. Assist with HR reporting, documentation, audits, and special projects as needed. Collaborate with Recruiting and assist with coordinating interviews, debriefs, and assessments helping move candidates through the process. What you'll bring Bachelor's Degree (B.A.) or equivalent experience. 5+ years of experience in Human Resources, People Operations, or HR Administration. Experience supporting employee lifecycle processes, benefits administration, HRIS, and compliance. Data-driven mindset with ability to work with large data sets in Excel Strong attention to detail with excellent organizational and time management skills. Experience working with HRIS platforms such as ADP Workforce Now, Deel, or similar systems. Comfortable working with confidential information and exercising sound judgment. Excellent written, verbal, and interpersonal communication skills. Strong problem-solving skills and a proactive, customer-service mindset. Experience supporting a distributed or global workforce is preferred. Curiosity, adaptability, and a passion for improving processes through technology and automation. What you’ll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.

Careers | Material Bank

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Roark is an Atlanta-based private equity firm with over $41 billion in assets under management. Roark focuses on investments in consumer and business service companies, with a specialization in franchise and franchise-like business models. Roark prides itself on being a trusted partner for management and business owners. We believe that successful partnerships begin with providing a compelling value proposition to all business constituencies. A win‐win‐win approach leads to a positive business environment where all stakeholders – customers, employees, franchisees, strategic partners, service providers, management and shareholders – share in the growth and success of our businesses. We want to partner with entrepreneurs and executives who share this vision. Roark brands generate approximately $97 billion in annual system revenues from 117,000+ locations located in 50 states and 120 countries. Our portfolio companies span multiple industries including food, restaurants, consumer and business services, health, wellness and fitness, and education and youth activities. We are best known for our portfolio companies such as, Dunkin', Jimmy John’s, Jamba, Orangetheory, Mathnasium, Drybar just to name a few. Roark is growing our in-house Data and Analytics team, with the goal of better leveraging advanced analytics, data science, and machine learning to make sound investment decisions and guide our owned businesses to profitable growth. We are seeking a Senior Data Scientist to ship production-grade models and tools across Roark investment use-cases and our brands. We are a fast-paced, growing, and entrepreneurial team, and this role will enjoy working across many topics and brands as we build durable competitive advantage in how we underwrite investments and scale portfolio performance. This is a hands-on, senior individual-contributor role for a generalist data scientist with strong MLOps and software-engineering depth. Typical work spans regression modeling, demand forecasting, customer and unit economics modeling, pricing and promotion analytics, classification problems, and GenAI productivity tooling. You will own models end-to-end — from framing the problem through deployment, monitoring, and maintenance, in addition to taking existing models built by others and transforming them into to be more reusable and/or put into production. We want a self-sufficient developer who raises the craft of the people around them. The team will look to this individual to help up-level their capabilities. The ideal candidate is comfortable across a wide variety of tasks, gets up to speed on a new project quickly, and adds value in an agile fashion. They work in an 80/20 style and do not need the perfect dataset to get started. This role partners closely with investment teams, our owned businesses, and Data & Software Engineering to deliver scalable, production-ready solutions that drive real business impact. This position is expected to be in-office to support collaboration and culture building. POSITION RESPONSIBILITIES Responsibilities include but are not limited to: Own machine learning models end-to-end — build, deploy, monitor, and maintain them in production, including forecasting, regression, and classification, beyond proof-of-concept Translate ambiguous business problems into well-defined modeling approaches and data requirements, working in an 80/20 style without waiting for a perfect dataset Write clean, tested, reusable Python; participate in code review; and apply strong software craft, including Git and packaging Deploy and operate models on the cloud (Google Cloud Platform preferred — Vertex AI, BigQuery, Cloud Run), applying MLOps fundamentals: CI/CD for ML, reproducibility, deployment, and monitoring Raise the engineering and modeling standards of those around you — teaching craft and lifting team quality, not only your own output Partner directly with investment teams, owned-business stakeholders, and internal clients to deliver analysis and tools that drive decisions Author reusable IP — internal libraries, templates, and standards documentation — that scales across Roark’s businesses and target sectors Get up to speed quickly on new projects and brands, adding value across a wide variety of tasks in an agile fashion Ensure rigor in model validation, performance monitoring, and documentation, balancing sophistication with interpretability, speed, and impact Stay current on advances in machine learning, AI, and applied analytics relevant to private equity and consumer businesses POSITION QUALIFICATIONS Bachelor’s degree in a quantitative discipline (computer science, data science, engineering, mathematics, statistics, economics, or similar), Master’s Degree preferred. 5–8 years of applied data science experience, operating with senior-level autonomy and requires minimal coaching or guidance Demonstrated breadth: has shipped a variety of models; from forecasting, regression, and classification work, and is comfortable across the core algorithm families Has owned at least one model in production — deployed, monitored, and maintained (not proof-of-concept only) Strong software craft in Python: clean, tested, reusable code; Git; code review; and packaging Cloud deployment experience (Google Cloud Platform preferred — Vertex AI, BigQuery, Cloud Run) and MLOps fundamentals you can teach others: CI/CD for ML, reproducibility, deployment, and monitoring Evidence of having raised others’ engineering standards, not only your own Client- and stakeholder-facing delivery experience, Either Consulting engagements or as cross-functional business support. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future; role is based in Atlanta, GA Core areas of desired expertise include: Regression and classification across a range of business problems Pricing and promotion analytics Marketing Analytics Customer and unit economics modeling Experiment design and measurement Forecasting and demand prediction, including unit-level forecasting Tools and platforms: Python and SQL Cloud platforms, Google Cloud Platform preferred (Vertex AI, BigQuery, Cloud Run) MLOps tooling: CI/CD for ML, reproducibility, deployment, and monitoring Generative AI coding productivity tools (Claude Code, Cursor, etc.) – Candidate should be comfortable using AI tools to be a more efficient and stronger Data Scientist. Ideal candidates may also possess the following qualifications: Generative AI / agentic development experience — Mastra, LangGraph, RAG, and LLM applications Domain adjacency: QSR, multi-unit consumer, retail, CPG, or franchise businesses; unit-level forecasting Orchestration and pipeline experience: Airflow, dbt, Dataflow Has authored reusable IP — internal libraries, templates, or standards documentation Desired personal and leadership characteristics include: High standards of integrity, accountability, character, and professionalism A self-sufficient Developer who delivers on time analysis and code Raises the craft of those around them rather than only their own output Hands-on, pragmatic, and results-oriented, with a bias for action and a willingness to roll up sleeves to get the job done Comfortable working across a wide variety of tasks; gets up to speed on a new project quickly and adds value in an agile fashion Works in an 80/20 style — does not need the perfect dataset to get started, and balances speed and impact with technical rigor Thrives in a fast-paced, high-demand environment with multiple competing priorities; self-starter with a sense of urgency to deliver under tight deadlines Low-ego team player who enjoys collaborating with high-intellect colleagues and stakeholders across various functions and backgrounds Effective interpersonal and communication skills, with a demonstrated ability to collaborate with partners across different functions, backgrounds, and levels of seniority Quick learner, high curiosity; strong problem-solving and conceptual skills Entrepreneurial, agile mindset; someone who wants to take part in building a world-class analytics organization BENEFITS Roark provides a highly competitive package that includes, but is not limited to: Base salary plus annual performance bonus Medical, dental, vision, life insurance and long-term disability insurance 401k with employer match Paid time off and holidays Breakfast, lunch, snacks and drinks are provided daily in the office

Jobs at Roark Capital Group

Roark is an Atlanta‐based private equity firm with $41 billion in assets under management. Roark focuses on investments in consumer…

We're looking for a Head of Enterprise & Field Marketing to lead and scale our global field marketing organization, own account-based marketing for our largest and most strategic accounts, drive alliances and partner marketing in service of enterprise growth and regional strength; and oversee our strategic events strategy and programs. This is a senior leadership role responsible for the strategy, team, and execution to drive high-quality pipeline and conversion for Diligent’s AI-powered GRC platform in all regions, and design programs that turns enterprise pipeline into revenue through a full-funnel approach, including integrated regional campaigns; 1:1/1:few ABM for named global accounts; bespoke strategic events that offer cut-through experiences for prospects and customers; and leveraging co-marketing of alliances and partnerships for net-new pipeline and brand expansion. You would be joining Diligent at an exciting moment in the company’s history, as they unleash their new AI-powered GRC platform to help General Counsels, Chief Compliance Officers, Audit and Risk Leaders. This is the result of nearly three years of intense development of agentic workflows inside the Diligent platform, as well as MCP/plug-in access to Diligent offerings - providing a robust, differentiated experience for clients who need solutions that accelerate and action critical business objectives, not just static reporting. Working closely with Sales and the broader GTM organization, you will lead an established, multi-region field marketing team and be responsible for evolving it from regional execution into a more specialized, account-centric growth engine — tightly aligned with enterprise sales leadership, customer success, global events, and partner teams. You'll own the budget, the roadmap, and the relationship with sales as the primary marketing partner for our highest-value opportunities. You will have the opportunity to refine and optimize our Account-Based Marketing global strategy with a focus on net-new and expansion opportunities, in partnership with Sales, the Head of Integrated Marketing, and other partners. Leadership for alliances/partner marketing supports both Field and ABM goals in addition to new channels for pipeline growth. Expanding our strength in Strategic Events across owned, third-party, analyst events and other catalyzing opportunities allows for true ownership over the levers that drive growth, with strong partnership from the Sales team. You will be a member of the Marketing Leadership Team with direct access to Diligent C-suite. What You'll Do Regional Strategy & Leadership Define and own the global enterprise field marketing and ABM strategy, aligned to company pipeline and bookings targets. Lead, develop, and grow a distributed team of regional field marketers and ABM practitioners across AMER, EMEA, and APAC. Evolve the team's operating model to emphasize mid- to bottom- of-funnel marketing — clearer specialization between regional field execution and strategic account programs, with defined planning and processes that leverage global initiatives and campaigns for local scale. Partner with Product, Brand and Analytics partners to understand and action competitive dynamics in messaging and channel selection for campaigns. In partnership with brand and integrated marketing, ensure global top of funnel coverage for awareness and consideration in regions including brand campaigns, paid media, AEO/SEO and PLG. Multi-thread opportunities across regional buyers for “land and expand” motions. Run regional plays in partnership with the Sales team and marketing partners (eg Competitive Takeouts, Quarterly Themes, Promotions/Offers). Deliver updated Diligent story around AI and platform expansion and competitive positioning to drive engagement and pipeline progression for opportunities. Partner closely with Product and PMM to understand and integrate product nuances into field marketing messaging and outbound efforts. Develop rich insights into personas by region to create more resonant local strategies. Act as the primary marketing partner to enterprise sales leadership; represent field/ABM in monthly operating reviews (MORs), pipeline reviews, and annual planning. Global ABM Build and run 1:1 and 1:few ABM programs for named strategic accounts, in tight partnership with enterprise sales, Marketing/Sales Ops and BU leadership, including account selection and planning on an ongoing, iterative basis leveraging account signals, strategic fit and sales input. Establish shared account plans and success metrics. Infuse competitive messaging in partnership with Product, Brand and Analytics using sales intelligence to inform messaging to target accounts. Own end to end ABM components including paid media; event strategy in partnership with global events and regional teams; tailored thought leadership and market insights; product previews and access in conjunction with Product/PMM; executive engagement, and deal-acceleration campaigns. Oversee the ABM technology stack, including relaunching 6sense and its integration with CRM and marketing automation. Strategic Events & Industry Leadership Own the global events strategy and roadmap that positions Diligent as a category leader; balance owned events, third-party events and sponsorships (industry analyst events, trade shows, bolt-on events), and emerging platforms for maximum pipeline and brand impact. Connect regional activations and strategic events for maximum impact, given purview over both. With Strategic Events lead, design bespoke, high-impact experiences for prospects and customers that drive differentiated engagement and deal acceleration — moving beyond transactional networking to curated, cut-through events that showcase Diligent’s AI innovation and platform vision. Partner with Sales, Product, and Customer Success to ensure events are tightly aligned to pipeline opportunities and account strategies; measure and optimize events against pipeline influence and customer ROI metrics. Manage events planning strategy with regional teams to ensure local market resonance while maintaining global brand consistency and strategic alignment; identify and activate key speaking opportunities and thought leadership platforms. Oversee the global events budget with accountability for pipeline contribution and cost-per-engagement by region and event type. Alliances & Partner Marketing Develop and execute a comprehensive alliances and channel partner marketing strategy that expands Diligent’s reach into new markets and customer segments through system integrators, technology partners, and related channels. Build co-marketing playbooks and campaigns with strategic partners that generate net-new pipeline and drive mutual brand expansion; own partner program marketing collateral, enablement, and lead-sharing agreements. Partner closely with Sales and BD leadership to identify high-impact partnerships and ensure marketing support accelerates partner adoption and revenue contribution. Create dedicated partner event experiences, co-branded campaigns, and joint thought leadership initiatives that position Diligent as the preferred platform within partner ecosystems. What We're Looking For 12+ years in B2B/SaaS marketing, including 5+ years leading field marketing and/or ABM teams in a high-growth, multi-region environment. Demonstrated experience building or scaling a true 1:1 ABM program for enterprise/strategic accounts. Track record managing global, distributed teams and driving measurable pipeline and revenue impact through field programs. Deep comfort operating at the executive level with enterprise sales leadership; strong influence and cross-functional collaboration skills. Fluency in enterprise pipeline metrics, forecasting, and long, complex sales cycles. Command over ABM/intent platforms, CRM (Salesforce), and marketing automation; strong command of attribution/lead sourcing for the purpose of understanding what is working in market, and program ROI. Preferred experience in a fast-moving $500MB+ ARR SaaS company. Preferred background partnering with alliance partners and/or channel/system integrator ecosystems. Experience standing up or maturing an account-tiering or account-planning framework with sales and Marketing/Sales Ops. BA in related field. Frequent travel is expected for this role, with visits to key offices and regional hubs. U.S pay range $230,000—$320,000 USD About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’ s Know Your Rights . We are a drug free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy . At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities. Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

Jobs at Diligent Corporation

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Position Overview We are looking for a Senior iOS Software Engineer with strong expertise in native iOS development (Objective-C, Swift) and a solid understanding of backend technologies, to join our Boards Mobile team at the Center for Global Product Innovation in Budapest . This role goes beyond traditional mobile engineering: we are seeking someone passionate about leveraging AI-driven technologies, automation, and modern development practices to deliver smarter, more intuitive mobile solutions. The ideal candidate thrives in complex technical environments, is highly collaborative, and brings an innovative mindset to solve challenges using both proven software engineering practices and emerging AI-powered approaches. Key Responsibilities Design, develop, review, and test new features, enhancements, and support issues across iOS applications and integration projects. Integrate AI and automation where appropriate to improve app functionality, personalization, or developer productivity. Collaborate closely with product owners, designers, and cross-functional teams to shape technical requirements and user stories. Mentor junior developers, sharing best practices in iOS, backend, and AI-enhanced development workflows . Contribute to high-quality system documentation, operational guidelines, and knowledge sharing. Partner with global teams across North America and Europe , ensuring smooth delivery of robust, scalable, and intelligent software. Drive tooling, hosting, DevOps, and quality assurance automation initiatives to improve velocity and reliability. Take ownership of technical challenges, bringing curiosity and resourcefulness to ambiguous problems. Required Experience & Skills 6+ years of hands-on development experience in software engineering. Proficient with Swift for iOS app development; experience with Objective-C is a plus. You can confidently use Xcode and Apple development tools for building, debugging, and profiling apps. Skilled in building interfaces with SwiftUI and UIKit . You have a solid overview of modern iOS app architectures like VIPER, MVVM, MVI or TCA. You can efficiently modularize large-scale production code bases. You can utilize Swift Concurrency features like async/await and actors; experience with reactive programming like Combine is a plus. Familiar with data persistence and local storage options on iOS like Core Data or SQLite. You can integrate RESTful APIs for backend communication and data exchange. You can configure and maintain CI/CD tools for automated app builds and deployments. Good understanding of dependency management tools like CocoaPods and Swift Package Manager (SPM) . Experienced with performance tuning and profiling tools like Thread Sanitizer and Instruments. You have previously published and distributed apps through the App Store. You know how to distribute apps for testing and user feedback using tools like TestFlight . Curiosity and willingness to explore AI frameworks, APIs, or ML toolkits for enhancing user experiences and developer efficiency. Analytical troubleshooting skills with ability to solve problems across diverse technology stacks. Familiarity with Source Code Control Systems (e.g., Git/GitHub). Excellent communication skills with a strong sense of teamwork, ownership, and accountability . Ability to manage personal workload, prioritize effectively, and contribute proactively to team goals. Understanding of QA concepts and test automation , including AI-assisted testing approaches. #LI-Hybrid About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’ s Know Your Rights . We are a drug free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy . At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities. Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

Jobs at Diligent Corporation

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You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go‑to‑market teams to bring them to life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross‑functional squad, manage the product backlog, and launch features that drive engagement, adoption and measurable outcomes for our customers across the Diligent Platform. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next. Independently own e2e product strategy & roadmap for new Diligent business lines in AI , data analytics, and insights. Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes. Act as the voice of the customer : run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements. Lead an agile, cross‑ functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high‑quality SaaS features. Set goals, KPIs and success metrics for your product , track performance and user engagement, and iterate based on what the data and customers tell you. Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade‑offs, and making clear, data‑informed decisions. These are the essentials you’ll need to get an interview Solid experience as a Product Manager building, shipping, and iterating B2B Enterprise SaaS products and AI assistants and Agents, with a proven track record of defining and launching successful features or products. Strong hands‑on experience working in agile, cross‑functional product teams, including backlog management and writing user stories. Comfortable leading customer discovery and validation conversations and turning qualitative and quantitative insights into product decisions. Proven ability to influence and align cross‑functional partners and senior stakeholders without formal authority. Data‑driven mindset: confident with metrics, experimentation and basic quantitative reasoning to set goals, measure impact and debug product issues. Excellent written and verbal communication skills, with the ability to explain complex ideas simply to both technical and non‑technical audiences. A bias for action and ownership: you’re happy to roll up your sleeves, make trade‑offs and drive a project from problem definition through to launch and iteration. It would be great if you had these too, but we’ll support you if you don’t Experience in governance, risk, compliance, security, fintech or other B2B enterprise domains. Exposure to large‑scale, multi‑product platforms or secure communication/collaboration tools. Experience mentoring other product managers or playing a “bar‑raiser” role in product quality and decision‑making. #LIHybrid About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’ s Know Your Rights . We are a drug free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy . At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities. Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

Jobs at Diligent Corporation

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Position Overview: Diligent is seeking a Senior HR Operations Analyst to own the administration, compliance, and ongoing development of our leave of absence program. This position will focus on HR compliance, operational excellence, and administrative support, ensuring that the organization adheres to all relevant labour laws, regulations, and internal policies. The Senior HR Operations Analyst will work closely with HR leadership and cross-functional partners to streamline processes, enhance HR systems, improve controls, and support key HR initiatives, focused on leave of absence administration. Key Responsibilities Responsible for the administration, ongoing optimization, and maintenance of employee leaves of absence. Maintain, review, and update HR policies and procedures to ensure compliance with legal requirements and alignment with business needs. Manage the full lifecycle of leave cases, including intake, eligibility, documentation, approval, extension, and return to work, serving as the primary point of contact for employees and managers throughout. Stay informed about changes in labour laws and regulations and provide recommendations to HR leadership on necessary adjustments to policies, processes, and controls. Assist in the preparation and submission of required regulatory reports and respond to internal requests for HR information, reporting, and data analysis. Maintain accurate, confidential, audit-ready leave records and documentation in Workday HRIS. Support the HR vendor contracts process and billing in partnership with various HR teams, Procurement, and AP, while helping to identify process improvements and ensure accuracy and timeliness. Conduct regular audits of HR practices, processes, and records to ensure compliance, identify risks, and recommend corrective actions where needed. Provide operational and administrative support to HR leadership, including preparing reports, developing communications, and coordinating initiatives with a high degree of independence. Partner with cross-functional stakeholders to improve HR processes, strengthen documentation, and enhance the effectiveness of HR systems and workflows. Partner with Payroll to ensure accurate pay treatment throughout leave, including statutory payments, top-ups, benefit offsets, and retrospective corrections. Lead or support ad-hoc HR projects and tasks, as needed. Required Experience/Skills 5-7 years of experience in an HR operations, leave administration, or a related HR role, including substantial hands-on leave of absence case management. Strong knowledge of HR processes, compliance requirements, and employment-related policies, with particular focus on Irish employment and leave legislation and practical experience administering Irish statutory leave entitlements. Superior attention to detail, organizational skills, analytical capabilities, and problem-solving abilities. Proven discretion and sound judgment handling confidential medical information and sensitive personal circumstances. killed at utilizing MS Office tools (Word, Excel, Outlook etc.) and comfortable working with HR systems and reporting tools. Excellent verbal and written communication skills, with the ability to explain complex entitlements clearly and empathetically to employees and managers. Ability to work independently, exercise sound judgment, and build effective partnerships across teams. About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’ s Know Your Rights . We are a drug free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy . At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities. Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

Jobs at Diligent Corporation

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