Jobs at accesso

You will oversee and coordinate operational and project activities, ensuring successful project execution and smooth day-to-day operations. You'll implement systems, provide client consultancy, and manage projects from requirements to deployment. This role involves regular travel and collaboration with teams and stakeholders.

You'll help build and scale an AI-forward Product Marketing function, owning the development of differentiated product messaging and go-to-market strategies to drive adoption of guest experience technology. You'll collaborate with Product, Sales, Campaign, and Digital Marketing teams to align messaging with market needs and use AI tools to operate at scale.

You will work on an AI product for visitor attractions, focusing on backend data systems or frontend product engineering. You'll help shape what we build and how we build it, solving complex problems with frontier LLMs and contributing across the stack.

You will own and develop relationships with clients, promoting the use of accesso services and products to help them sell more tickets and improve guest experiences. You'll provide operational assistance, collaborate on solutions, and manage client support notifications and tickets. Your role involves facilitating communication between technical teams and business stakeholders to ensure alignment.

You will work on the accesso Horizon ticketing and visitor management system, maintaining and developing software with a focus on full lifecycle ownership, including deployment and operation in production. You'll collaborate with engineering teams to build scalable and robust features for global attractions.

Express your interest in joining accesso by submitting an application for future roles. You'll be added to our Careers Newsletter and notified of new opportunities that match your skills.

You will troubleshoot service faults and enhancement requests, act as a technical escalation point for client issues, and liaise with various departments and external partners. Your role involves ensuring payment hardware and software are properly provisioned and contributing to product development through client feedback. You'll also assist with rotational on-call support to handle payment issues.