💼 About This Role

You'll act as the principal liaison for implementing clinical software solutions in long-term and post-acute care settings. You'll lead business discovery, configure systems, and drive customer outcomes as a trusted advisor. This role offers the chance to impact millions of lives through a leading health tech platform.

🎯 What You'll Do

• Document customer requirements and translate them into system configuration.
• Lead business discovery and develop delivery approaches to drive outcomes.
• Configure and maintain training databases with new product releases.
• Troubleshoot and resolve configuration issues with attention to detail.

📋 Requirements

• 2-4+ years in a software implementation role.
• Experience configuring or implementing a software solution and providing end-user support.
• Experience performing workflow analysis and delivering recommendations in a software organization.
• Post-secondary education in business or technology related field.

✨ Nice to Have

• Healthcare market experience.
• Experience with database testing.
• Consulting experience within a software organization.

🎁 Benefits & Perks

• 🏖️ Flexible work arrangements including remote options.
• 📈 Growth opportunities in a leading health tech company.
• 💰 Competitive compensation with performance-based incentives.
• 🏥 Comprehensive benefits package (health, dental, vision).