6h ago

Customer Service Administrator

US

✨ $35k-$45k / yearest.

full-time Remotereal-estate

πŸ’Ό About This Role

You'll coordinate property compliance activities by managing scheduling and communication between tenants, landlords, and service providers in a fast-paced remote environment. You'll ensure inspection appointments are efficiently arranged and recorded, directly supporting operational workflows. This role offers flexibility and the chance to gain exposure to international operations.

🎯 What You'll Do

  • Coordinate health and safety inspection appointments via phone and online systems.
  • Make outbound calls to schedule, confirm, and reschedule inspections.
  • Respond to tenant inquiries regarding inspection schedules and compliance.
  • Maintain accurate records of communications and bookings in internal systems.
  • Monitor missed appointments and proactively manage rescheduling.

πŸ“‹ Requirements

  • Previous experience in customer service, appointment scheduling, or call-handling.
  • Excellent verbal communication and professional phone manner.
  • Strong organizational and multitasking abilities with attention to detail.
  • Ability to work independently in a remote environment managing deadlines.

✨ Nice to Have

  • Understanding of UK property compliance or rental regulations.
  • Experience with online booking tools and remote communication platforms.
  • Neutral English speaking style preferred.

🎁 Benefits & Perks

  • 🏠 Fully remote work opportunity.
  • πŸ’΅ Competitive compensation with weekly payments.
  • πŸ“š Free training and professional development.
  • 🌍 Exposure to international clients and global operations.
  • 🀝 Supportive remote community environment.

πŸ“¨ Hiring Process

Estimated timeline: 1-2 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3OfferΒ· 24 hours
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