Description

As a Keyholder at Hill House Home, you'll lead the retail team, serve as a brand ambassador, and ensure exceptional customer service while coaching associates. This full-time role involves managing store operations, collaborating with cross-functional teams, and maintaining brand standards.

Requirements

• Retail management or service industry management background
• Passion for people development and customer experiences
• Self-motivated with exceptional communication skills
• High degree of flexibility and initiative
• Embraces culture of learning and advocacy

Responsibilities

• Lead by example on sales floor, engaging clients to meet service goals
• Ensure smooth store operations, policies, and merchandising standards
• Collaborate with marketing, eCommerce, creative, and operations
• Support staffing plans, inventory management, and visual displays
• Work in fast-paced environment with attention to detail