💼 About This Role

You'll lead customer onboarding and product implementations for a SaaS platform in financial crime and compliance. You will act as a key link between customers and delivery teams, ensuring smooth translation of requirements into solutions. This contract role offers remote flexibility and autonomy in execution.

🎯 What You'll Do

• Lead end-to-end implementation projects for new customers
• Translate customer needs into configuration plans and workflows
• Coordinate across stakeholders to manage timelines and dependencies
• Configure and optimize the SaaS platform for each customer use case

📋 Requirements

• Experience implementing or configuring B2B SaaS enterprise software
• Ability to manage ambiguous projects and convert complex requirements into plans
• Cross-functional experience with technical teams like solutions engineering
• Organizational skills to prioritize in a fast-moving environment

✨ Nice to Have

• Experience in financial crime or compliance domain
• Project management certification (e.g., PMP, Scrum)

🎁 Benefits & Perks

• 🏖️ Fully Remote work with flexible hours
• 💵 Competitive hourly compensation

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min