Tech Stack

Description

As a member of the SRE team at Block, you'll proactively and reactively improve the reliability of the platform and critical infrastructure. You'll leverage AI-driven tooling to enhance observability, accelerate incident detection and response, and reduce operational toil. This includes participating in oncall rotation and leading incident command for high-severity events.

Requirements

• 5+ years of software development experience
• Drive to root cause systems with many moving parts
• Experience running production oncall for high-availability systems
• Strong incident management skills
• Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation

Responsibilities

• Build and extend platforms to improve system reliability
• Standardize reliability tools across multiple platforms and organizations
• Triage, coordinate, and lead stabilization of sev 0–1 incidents
• Serve as primary oncall, maintaining structured escalation paths
• Use AI-driven systems to improve signal detection and accelerate root cause analysis