💼 About This Role

You'll be part of our Customer Experience team, responding to player concerns and implementing solutions for mobile casual games. You'll analyze player behaviors and collaborate with product teams to improve support standards. This role offers never-ending learning opportunities and a tight-knit culture.

🎯 What You'll Do

• Collect and process incoming player tickets and respond to their needs
• Identify opportunities to improve player support standards
• Actively play games and maintain expert-level knowledge
• Find and investigate issues, patterns, and trends in player requests

📋 Requirements

• Proficiency in English (written and spoken)
• University Degree
• An interest in mobile casual games

🎁 Benefits & Perks

• 📚 Never-ending learning and development opportunities
• 🌍 Relevant conferences abroad
• 🎉 Team events and trips
• 🩺 Full health benefits
• 📈 Personal and professional development with challenging projects