2h ago

Training Specialist I

Lawrenceville, Georgia, United States
full-timejuniorHospitality Software

Description

You will deliver foundational training and support customer education initiatives, ensuring customers understand system functionality and best practices. This entry-level role involves collaborating with internal teams to prepare, deliver, and refine training materials while building expertise across company products and services.

Requirements

  • Entry-level role; no specific experience required
  • Ability to deliver training in virtual or live formats
  • Strong collaboration and communication skills
  • Willingness to learn and build product expertise

Responsibilities

  • Deliver training sessions for customers using standardized materials through virtual or live formats
  • Prepare for sessions by reviewing customer information and confirming readiness
  • Support development and maintenance of training materials, guides, and job aids
  • Collaborate with Onboarding, Configuration, Projects and Support teams
  • Build expertise across company products and services
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