7h ago

Intake Community Supports Representative

Ankeny, IA

$36.4k+ / year

full-time Remote

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll handle inbound and outbound calls to assist clients with meal orders and provide exceptional customer service. You'll act as the first point of contact for community supports, ensuring timely order entry and documentation.

๐ŸŽฏ What You'll Do

  • Handle inbound and outbound customer service calls
  • Input order information into client order screen
  • Document conversations in client information database
  • Assist clients with reships after training

๐Ÿ“‹ Requirements

  • High school degree or GED
  • 1 year of customer service experience
  • Experience with Microsoft Office suite
  • Wired internet connection using ethernet port

โœจ Nice to Have

  • 1 year of call center experience
  • Bilingual (English/Spanish)

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Starting wage $17.50/hour ($18.50 bilingual)
  • ๐Ÿ–๏ธ PTO available
  • ๐Ÿฅ Benefits after 30 days
  • ๐Ÿ“… Weekly pay

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 1 week
0 0 0