7h ago
Intake Community Supports Representative
Ankeny, IA
$36.4k+ / year
full-time Remote
๐ Tech Stack
๐ผ About This Role
You'll handle inbound and outbound calls to assist clients with meal orders and provide exceptional customer service. You'll act as the first point of contact for community supports, ensuring timely order entry and documentation.
๐ฏ What You'll Do
- Handle inbound and outbound customer service calls
- Input order information into client order screen
- Document conversations in client information database
- Assist clients with reships after training
๐ Requirements
- High school degree or GED
- 1 year of customer service experience
- Experience with Microsoft Office suite
- Wired internet connection using ethernet port
โจ Nice to Have
- 1 year of call center experience
- Bilingual (English/Spanish)
๐ Benefits & Perks
- ๐ฐ Starting wage $17.50/hour ($18.50 bilingual)
- ๐๏ธ PTO available
- ๐ฅ Benefits after 30 days
- ๐ Weekly pay
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 1 week
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