🛠 Tech Stack

💼 About This Role

You'll own the commercial relationship for a portfolio of growth customers, ensuring they maximize value through our customer engagement platform. You'll drive upsells and renewals while collaborating across teams to deliver seamless experiences. This role offers the chance to work with leading brands and expand your expertise in mobile marketing automation.

🎯 What You'll Do

• Own commercial relationship to achieve upsell and renewal targets
• Proactively analyze customer product usage and identify growth opportunities
• Communicate customer feedback to the Braze product team
• Coordinate cross-department resources to drive feature adoption

📋 Requirements

• 3+ years experience renewing and expanding SaaS contracts ($25k-$500k/year)
• Background in SaaS sales for Mobile and/or Marketing Technology
• Proven success navigating organizations and identifying decision makers
• Prior experience with Salesforce.com CRM or similar

✨ Nice to Have

• Experience with email, analytics, CRM, or marketing automation
• Intermediate to advanced knowledge of MS Office Suite
• Up-to-date on digital trends in mobile, web, and email

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 💰 Equity grants (RSUs)
• 🩺 Comprehensive medical, dental, vision
• 👶 Equal paid parental leave
• 📚 Yearly learning stipend

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min