Description

You will provide 1:1 health coaching to participants of the Worker Healthy Living Program, focusing on sustainable lifestyle changes in nutrition, movement, sleep, stress management, and habit formation. You will collaborate with a multidisciplinary care team and help shape a new community-centered health program for NYC drivers.

Requirements

• Health coaching certification from a recognized program (e.g., NBHWC, ACE, Wellcoaches, or equivalent) or 3+ years of experience in a health coaching, care navigation, or community health role
• 2+ years of experience supporting behavior change in a health, wellness, or care setting
• Strong interpersonal, communication, and cross-cultural skills
• Comfort working in mobile, field-based, and virtual care environments
• Ability to work independently while collaborating closely with a multidisciplinary team
• Strong organizational skills and ability to manage follow-ups, outreach, and participant tracking
• Passion for supporting underserved communities and delivering care with dignity and respect

Responsibilities

• Provide 1:1 health coaching to WHLP participants focused on sustainable lifestyle change
• Support participants in goal-setting and skill-building related to nutrition, physical activity, sleep, stress management, and habit formation
• Use coaching techniques (e.g., motivational interviewing, stages of change) to help participants stay engaged and build confidence
• Support participants through a six-month lifestyle medicine-informed care program, reinforcing care plans and clinician recommendations
• Help participants identify and navigate barriers to health such as time constraints, financial strain, work schedules, transportation, and food access
• Coordinate closely with the care team (primary care, dietitian, behavioral health, MA) to ensure whole-person support
• Co-facilitate and support group visits and group-based programming, including workshops focused on practical skills and community connection
• Support participant onboarding, engagement, retention, and follow-up outreach (in-person, phone, text, and virtual)
• Document participant goals, action plans, and progress in Akido's systems and workflows
• Support implementation and optimization of digital and AI-enabled tools for tracking progress, documentation, and participant engagement
• Pilot and refine new approaches to outreach, education, and group-based coaching support
• Serve as a trusted presence at community events, enrollment activations, and driver engagement activities
• Provide feedback on participant-facing educational materials, tools, and engagement strategies
• Contribute frontline insight to help improve the care experience for both participants and the care team