Tech Stack

Description

As a Front Desk Coordinator at IVX Health, you will be the first point of contact for patients, managing scheduling, insurance verification, and patient intake to ensure a smooth and welcoming experience at our infusion center. You will collaborate with clinical teams and maintain an organized, inviting reception area while supporting multiple centers as needed.

Requirements

• 1–3 years front desk or admin experience in medical setting
• High School Diploma or GED
• Knowledge of insurance verification and patient intake
• Proficiency in EHR/EMR and scheduling software
• Strong customer service and multitasking skills

Responsibilities

• Greet patients and visitors with warmth and professionalism
• Manage appointment scheduling, rescheduling, and confirmations
• Verify insurance, update demographics, and collect copays
• Coordinate patient flow and communicate with nursing staff
• Maintain a clean and organized reception area