1d ago
Customer Success Advisor
Bengaluru or New Delhi
โจ $100k-$150k / yearest.
full-timeseniorcybersecurity
๐ผ About This Role
You'll join a Series C-funded cybersecurity leader serving 10% of the Fortune 500. You'll own the full customer journey from onboarding to value expansion, becoming a trusted advisor on cyber risk. This role blends deep technical knowledge with executive relationship management.
๐ฏ What You'll Do
- Own the full customer journey from onboarding to value expansion
- Serve as voice of the customer internally and trusted advisor to CISO/CIO
- Drive metrics like GRR, NRR, and value realization
- Partner with Customer Success Engineers to resolve deployment issues
๐ Requirements
- 5+ years in risk consulting, management consulting, or customer success
- Technical knowledge of cybersecurity, cyber risk, and security compliance
- Project management skills with strong attention to detail
- Travel required - 30% of time
โจ Nice to Have
- Experience with Fortune 1000 customers
- Advisory relationship with CXOs
- Comfort in high-growth startup environment
๐ Benefits & Perks
- ๐ Meaningful Equity - every employee is a shareholder
- ๐๏ธ Unlimited Leaves - trust-based time off
- ๐ฅ Top-tier medical insurance and wellness benefits
- ๐ Career Trajectory - rapid advancement for high performers
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
๐ฉ Heads Up
- Mentions 'high intensity' and 'high growth chaos' which may indicate poor work-life balance
- Requires 30% travel without specifying compensation for travel time
- Vague 'unlimited leaves' policy may lead to underuse
0 0 0