💼 About This Role

You'll manage incoming customer inquiries via phone, email, and chat, ensuring a positive customer experience. Your core impact is resolving issues and answering questions related to insurance products purchased through our platform.

🎯 What You'll Do

• Manage incoming customer inquiries via phone, email, and chat.
• Address and resolve customer issues and answer insurance product questions.
• Update and maintain customer information in the CRM system.
• Coordinate with Pricefox partners to fulfill customer requests.

📋 Requirements

• High school diploma or Bachelor's degree
• Fluency in Greek
• Comfortable using computers and tech-savvy
• Customer-centric approach

🎁 Benefits & Perks

• 💸 Competitive fixed pay based on experience
• 🎉 Indefinite contract
• 🎯 Training opportunities for growth
• 🩺 Private medical plan
• 💼 Hybrid working model

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer

🚩 Heads Up

• Role mixes customer service with sales support, potentially conflicting priorities.