1d ago
Customer Advocate, Dealership Operations
Hudson, MA
part-timemidretail
๐ผ About This Role
You'll be the face of Carvana, guiding customers through a transparent, no-haggle car buying experience. Your core impact is delivering a world-class experience that builds trust and excitement. This role stands out with performance-based pay growth and rapid advancement opportunities.
๐ฏ What You'll Do
- Guide customers from initial inquiry to post-sale follow-up.
- Facilitate showroom visits, test drives, and vehicle selection.
- Proactively move customers through the sales funnel.
- Maintain clean, organized lot and accurate inventory tracking.
๐ Requirements
- 2 years of customer-facing experience.
- Comfortable learning new platforms and systems.
- Excellent communication skills in-person and digitally.
โจ Nice to Have
- Knowledge of CDJR products and automotive trends.
- Experience with CRM or sales tools.
๐ Benefits & Perks
- ๐ฐ Competitive hourly pay starting at $22/hr with $0.50 raises every 90 days.
- ๐ฅ 100% Company Paid Healthcare Premiums plus Dental & Vision.
- ๐๏ธ Generous PTO (13 days first year, increases to 20 days).
- ๐ Tuition reimbursement and student loan repayment.
- ๐ Equity with annual Carvana shares and ESPP discount.
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2Interview with Hiring Managerยท 45 min
- 3Offerยท 1 day
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