💼 About This Role

You'll own bench management and talent redeployment strategy, ensuring every idle assistant is re-engaged within 72 hours. You'll balance workforce supply with client demand while maintaining a hot bench of ready talent to minimize downtime and reduce churn.

🎯 What You'll Do

• Manage and track idle talent for rapid redeployment
• Coordinate with recruitment to maintain a hot bench
• Analyze workforce supply and client demand data
• Implement processes to minimize downtime and churn

📋 Requirements

• Experience in workforce management or resource planning
• Proven ability to manage redeployment in a fast-paced environment
• Strong analytical skills for supply-demand balancing

✨ Nice to Have

• Experience in BPO or service delivery
• Familiarity with talent management systems