💼 About This Role

You'll bridge the gap between clinical users and technology, ensuring a seamless experience with the Lunar platform. You'll lead onboarding, streamline support processes, and gather feedback to drive usability improvements. This role offers the chance to revolutionize healthcare with AI-powered software in a stealth technology company.

🎯 What You'll Do

• Lead onboarding and ongoing support for new clinical users.
• Develop support workflows and documentation for scalable solutions.
• Gather feedback from frontline healthcare professionals to identify pain points.
• Assist in implementing new clinical features and ensuring seamless rollout.

📋 Requirements

• Registered Nurse (RN), NP, APRN, or CRNA licensure.
• 1+ year of nursing experience, with 2-3 years in clinical settings.
• Hospital experience with a focus on internal medicine.
• End-user support experience with clinical technology.

✨ Nice to Have

• Experience with AI-native or EMR platforms.
• Certification in informatics (e.g., RN-BC).
• Experience with workflow optimization in hospital settings.

🎁 Benefits & Perks

• 💰 Competitive compensation including equity.
• 🏖️ Flexible hybrid work environment.
• 🌐 Inclusive workplace with diverse perspectives.
• 📈 Opportunity to make impact in healthcare.