22h ago

Technical Account Manager

Burlington, MA

$125.3k-$188k / year

full-timeseniorcybersecurity

🛠 Tech Stack

💼 About This Role

You'll drive customer success for Black Duck's application security solutions, acting as a strategic advisor to ensure adoption and value realization. You'll lead technical escalations, embed solutions into CI/CD pipelines, and shape customer AppSec strategies. This role offers growth through mentorship and cutting-edge projects.

🎯 What You'll Do

  • Prioritize, escalate, and resolve technical product issues
  • Provide industry-specific compliance and regulatory guidance
  • Drive adoption of Black Duck solutions into customer CI/CD pipelines
  • Act as a strategic advisor aligning with customer business priorities

📋 Requirements

  • Strong knowledge of application security, vulnerabilities, and open-source licensing
  • Hands-on experience with CI/CD and DevOps tools
  • Software development experience in C/C++, Java, or C#
  • At least 7 years in a customer-facing technical role

✨ Nice to Have

  • Successful track record as a TAM, solution architect, or sales engineer in AppSec
  • Security certifications (e.g., CEH, CISSP, CSSLP)
  • Experience with enterprise-scale web development and microservices

🎁 Benefits & Perks

  • 💰 Competitive base salary $125,300-$188,000 plus commission eligibility
  • 🏖️ Flexible time off to recharge and pursue passions
  • 📚 Professional development through specialized training and mentorship
  • 🏥 Comprehensive health coverage including medical, dental, and vision
  • 🏢 Inclusive culture with open communication and mutual respect

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Technical Interview· 60 min
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