22h ago
Technical Account Manager
Burlington, MA
$125.3k-$188k / year
full-timeseniorcybersecurity
🛠 Tech Stack
💼 About This Role
You'll drive customer success for Black Duck's application security solutions, acting as a strategic advisor to ensure adoption and value realization. You'll lead technical escalations, embed solutions into CI/CD pipelines, and shape customer AppSec strategies. This role offers growth through mentorship and cutting-edge projects.
🎯 What You'll Do
- Prioritize, escalate, and resolve technical product issues
- Provide industry-specific compliance and regulatory guidance
- Drive adoption of Black Duck solutions into customer CI/CD pipelines
- Act as a strategic advisor aligning with customer business priorities
📋 Requirements
- Strong knowledge of application security, vulnerabilities, and open-source licensing
- Hands-on experience with CI/CD and DevOps tools
- Software development experience in C/C++, Java, or C#
- At least 7 years in a customer-facing technical role
✨ Nice to Have
- Successful track record as a TAM, solution architect, or sales engineer in AppSec
- Security certifications (e.g., CEH, CISSP, CSSLP)
- Experience with enterprise-scale web development and microservices
🎁 Benefits & Perks
- 💰 Competitive base salary $125,300-$188,000 plus commission eligibility
- 🏖️ Flexible time off to recharge and pursue passions
- 📚 Professional development through specialized training and mentorship
- 🏥 Comprehensive health coverage including medical, dental, and vision
- 🏢 Inclusive culture with open communication and mutual respect
📨 Hiring Process
Estimated timeline: 2-3 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 45 min
- 3Technical Interview· 60 min
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