22h ago
Senior Software Engineer, Support AI
Remote, USA
$125k-$254k / year
full-timesenior Remotesoftware
π Tech Stack
πΌ About This Role
You'll build and evolve voice and chat AI systems for Toast's restaurant platform, driving projects end-to-end from concept through production. You'll directly improve how restaurants get help, navigating ambiguity and making pragmatic tradeoffs between shipping fast and building for scale. This is a high-impact role where accuracy, speed, and reliability are critical.
π― What You'll Do
- Drive end-to-end development of voice and chat AI systems.
- Build and evolve integrations with third-party AI platforms.
- Design and implement observability and outcome tracking.
- Make technical decisions grounded in production data.
π Requirements
- 5+ years in software engineering with production systems.
- Strong background in Java, Kotlin, or other OO languages.
- Experience building integrations with third-party APIs.
- Ability to own complex features end-to-end.
β¨ Nice to Have
- Experience with AI tooling such as Cursor, Claude, MCP servers.
- Proven ability to work in ambiguous problem spaces.
π Benefits & Perks
- π° Competitive base salary with bonus/commission and equity.
- ποΈ Flexible PTO and healthy lifestyle benefits.
- π©Ί Comprehensive health and wellness benefits.
- π Learning and development opportunities.
- π’ Remote-friendly work environment.
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Technical InterviewΒ· 60 min
- 3Hiring Manager InterviewΒ· 45 min
0 0 0