💼 About This Role

You'll deliver exceptional personalized shopping experiences at a fine jewelry retailer, guiding customers in discovering pieces that resonate personally. You'll drive key performance metrics like sales, conversion, and customer satisfaction.

🎯 What You'll Do

• Lead by example to ensure quality in-store customer experiences
• Promote services including piercing and engraving
• Support order fulfillment and back-of-house flow
• Maintain visual merchandising standards and fixture integrity

📋 Requirements

• Ability to connect authentically with customers
• Strong verbal communication skills
• Ability to learn and retain product knowledge
• Ability to meet KPIs like SPH, Conversion, NPS

✨ Nice to Have

• Experience with point-of-sale systems
• History of contributing to a positive team environment

🎁 Benefits & Perks

• 💰 Monthly retail bonus program
• 🏖️ Paid sick days
• 📚 Robust in-house retail learning program
• 💍 Generous product discount

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3In-Store Interview· 1 hour