Tech Stack

Description

You'll serve as a trusted advisor for SimplePractice's largest accounts, driving **enterprise-scale adoption** and **long-term value** through executive alignment. You'll own retention and strategic growth for complex, multi-stakeholder organizations in **healthcare technology**. This role offers the chance to shape product direction and influence company strategy.

Requirements

• 6+ years in Customer Success or Account Management managing enterprise accounts
• Deep experience in **health tech**, EHRs, insurance, or healthcare SaaS
• Proven executive presence and ability to influence senior stakeholders
• Experience managing complex, multi-location or multi-stakeholder organizations

Responsibilities

• Build trusted relationships with executive, clinical, and operational stakeholders
• Develop and execute multi-quarter account strategies aligned to business objectives
• Lead executive business reviews and strategic planning sessions
• Proactively manage renewal exposure and enterprise-level risk