🛠 Tech Stack

💼 About This Role

You'll partner with a portfolio of customers to achieve long-term goals, coaching them on technical needs and driving feature adoption. Your core impact involves analyzing usage data to identify remedial actions and ensuring customer success.

🎯 What You'll Do

• Manage and nurture a designated client portfolio
• Review impact of new features against customer needs
• Configure Varicent solutions based on customer requirements
• Generate and communicate monthly performance reports

📋 Requirements

• 7+ years in IT Consulting or Enterprise Software Implementation
• Bachelor's in technical field or related discipline
• Strong experience with SQL and relational databases
• Experience gathering requirements and matching with product capabilities

✨ Nice to Have

• Hands-on experience with Varicent software products
• Experience with query-based languages beyond SQL

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 📈 Growth opportunities
• 🤝 Collaborative team environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min