2h ago
Account Manager
Boston, Massachusetts, United States; Dallas, Texas, United States; Denver, Colorado, United States; Montreal, Quebec, Canada; New York City, United States; Olympia, WA, United States; Ottawa, ON, Canada; Portland, Oregon, United States; Providence, Rhode Island, United States; Toronto, Ontario, Canada; Vancouver, British Columbia, Canada
$40,000-$43,000 / year
full-timemidCommerce technology
Tech Stack
Description
You will be the go-to contact for a book of US hospitality customers, building and maintaining lasting relationships. You'll introduce them to Lightspeed's product suite, negotiate contracts, and track metrics like added MRR and net retention to maximize growth.
Requirements
- 2-3 years in account management or similar role with sales quota
- Understanding of consultative sales in SaaS environment
- Ability to use Salesforce.com to manage pipeline
- Excellent written and verbal communication
- Strong task and time management
Responsibilities
- Serve as lead point of contact for customers
- Guide qualifying customers through platform upgrade path
- Demonstrate software solutions from core POS to modules
- Negotiate contracts and close agreements to grow book of business
- Collaborate with Customer Success Managers to prevent churn
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