Description

As an Experience Advocate at Opendoor, you will handle customer inquiries via phone and written communication, resolve issues, and collaborate with internal teams to deliver a world-class experience during the home buying and selling process.

Requirements

• Must be in office Monday, Tuesday, Thursday, Friday
• Available to work evenings, weekends, and holidays
• Bilingual in English and Spanish preferred
• Experience in fast-paced call center environment
• Efficient in navigating multiple systems

Responsibilities

• Handle customer needs with integrity, empathy, and efficiency
• Guide customers through Opendoor's home-buying and selling process
• Respond to incoming calls and written communications
• De-escalate tough customer interactions and resolve issues
• Collaborate with internal teams to improve customer experience