🛠 Tech Stack

💼 About This Role

You'll process medical record requests in a high-volume production environment while ensuring HIPAA compliance. You'll interact with patients, insurers, and attorneys to provide record status and maintain confidentiality. This temporary remote role offers comprehensive training and full benefits.

🎯 What You'll Do

• Process requests for patient health information per policies.
• Answer inbound/outbound calls regarding medical records.
• Document information using multiple software platforms.
• Prepare and maintain patient charts and records.

📋 Requirements

• High School Diploma or GED.
• Basic computer proficiency with Microsoft Office.
• Ability to commute between locations as needed.
• Professional verbal and written communication skills.

✨ Nice to Have

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 🎓 Tuition Assistance
• 🖥️ Company equipment provided

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Application· 15 min
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour