Description

You will be the first point of contact for customers, handling sales and support for Sucuri's website security products. You'll educate customers on security issues, respond to inquiries via call or chat, and generate leads for Sales Consultants.

Requirements

• Customer service experience
• Sales experience
• Excellent communication skills
• Ability to multitask
• Technical aptitude for website security

Responsibilities

• Maintain a positive, customer-first mindset
• Educate customers on website security issues
• Know products inside and out to educate others
• Respond promptly to customer inquiries via call or chat
• Maintain proper records of customer interactions