22h ago
Customer Service/Ground Operations Agent
Pasco, WA
$35.6k-$35.6k / year
part-timejuniortransportation
๐ผ About This Role
You'll provide customer service and ground operations for scheduled and charter flights at PSC. You'll handle ticketing, baggage, aircraft marshaling, and ensure safety compliance. This role offers an entry point into the airline industry with comprehensive training.
๐ฏ What You'll Do
- Process tickets, check baggage, and assign seats
- Marshal planes and push back aircraft
- Handle denied boarding and re-accommodate customers
- Load/unload baggage and operate ground equipment
๐ Requirements
- High School Diploma or GED
- 1 year customer service experience or equivalent
- Valid driver's license and at least 18 years old
- Ability to read, write, and speak English
โจ Nice to Have
- Basic computer skills
- Airline industry experience
- Ability to work varied hours including nights and weekends
๐ Benefits & Perks
- โ๏ธ Flight benefits for employees and family
- ๐ฅ Medical, dental, vision insurance
- ๐ฐ 401(k) with company match
- ๐ Tuition reimbursement
- ๐ Paid time off
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Online Applicationยท 15 min
- 2Phone Screenยท 30 min
- 3In-Person Interviewยท 1 hour
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