💼 About This Role

You'll answer inbound calls from the public interested in clinical study participation, screening callers and recruiting eligible participants. You'll collect and enter medical history into our database and make outbound calls as needed. This role offers the chance to be part of a highly experienced clinical pharmacology research network dedicated to accelerating drug development.

🎯 What You'll Do

• Answer inbound calls from the public about clinical study participation
• Screen callers and recruit eligible participants
• Collect and enter participant medical history into database
• Make outbound calls to study participants as needed

📋 Requirements

• Excellent telephone communication skills
• Outstanding customer service commitment
• Computer data entry experience preferred
• A-level education standard required

✨ Nice to Have

• Previous call centre, telemarketing, or promotional experience
• Knowledge of medical terminology
• Proactive attitude

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 15 min
2. 2On-site Interview· 1 hour
3. 3Background Check· 2 days