🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of enterprise clients, driving product adoption and revenue growth through data-driven success plans. You'll collaborate cross-functionally to deliver seamless customer experiences and unlock strategic value for key accounts.

🎯 What You'll Do

• Manage enterprise client portfolio from onboarding to renewal and expansion
• Build and maintain relationships with stakeholders including executive leadership
• Develop and execute data-driven success plans aligned with customer objectives
• Identify upsell and cross-sell opportunities in collaboration with sales teams

📋 Requirements

• 5+ years of enterprise customer success or account management experience
• Proven ability to manage large, complex accounts and drive growth
• Fluency in French and English (additional European languages a plus)
• Understanding of digital analytics and data-driven decision-making

✨ Nice to Have

• Experience with AI-driven tools and modern data ecosystems
• Familiarity with product analytics platforms
• Experience collaborating with sales teams

🎁 Benefits & Perks

• 💰 Competitive compensation with performance-based incentives
• 🏖️ Flexible work arrangements including remote and hybrid options
• 📈 Stock options to share in company success
• 🎓 Learning and development opportunities including mentorship and career growth programs
• 🌍 Regular team events and global meetups

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Strategy Assessment· 60 min