about 5 hours ago

Localization Manager, Canada

Canada

$91,000-$107,000 / year

full-timesenior RemoteHospitality / Travel

Description

You will drive Airbnb's international expansion in Canada by shaping local strategies and adapting global initiatives, collaborating cross-functionally to ensure authentic user experiences across all platforms.

Requirements

  • 8+ years of product localization experience with proven track record in localization strategy for international launches and linguistic quality management.
  • Fluency in English and Canadian French (native) required.
  • Experience developing market strategies based on market research and data analysis.
  • Strong cross-functional collaboration skills to drive partnerships and initiatives.
  • Ability to take initiative and work autonomously, leading initiatives at a strategic level.
  • Exceptional project and program management, partner and stakeholder management, with experience working in cross-functional teams across time zones.
  • Excellent ability to manage multiple diverse stakeholders across business and leadership levels with strong communication and presentation skills.
  • Proven ability to take initiative, self-motivate, deliver results, and take ownership.
  • Ability to work at both strategic and tactical levels with proven implementation in complex environments.
  • Ability to prioritize and manage conflicting demands.

Responsibilities

  • Work closely with country director, marketing director, legal, business operations, policy and communications to develop business strategies aligned with Airbnb's goals on the Canadian market.
  • Act as linguistic and cultural expert, proactively sharing product roadmap and strategy to drive global strategy adoption in the target market.
  • Identify market expectations and develop language strategies to deliver an authentic experience for Canadian users.
  • Provide linguistic and cultural expertise to drive international growth, proactively influencing stakeholders to deliver the best user experience.
  • Lead localization of product names and creative copy, involving local teams to establish the Airbnb brand in international markets.
  • Initiate conversations with central and local teams to influence product changes to meet market needs.
  • Understand international user needs in collaboration with consumer research and analytics.
  • Identify localization process challenges and lead quality improvement initiatives at language and team level.
  • Optimize strategy for localization quality excellence across platforms.
  • Ensure translation and QA vendors deliver high-quality service meeting Airbnb standards, evaluate metrics, and drive improvements.
  • Coordinate linguistic feedback from users and employees.
  • Develop and maintain linguistic and cultural standards and guidelines.
  • Collaborate on copywriting for marketing initiatives.
  • Work with localization program managers and linguistic QA managers to deliver superior international products.
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