10h ago
Patient Services Representative
Oakland, CA
$59.6k-$62.2k / year
full-timeHealthcare
💼 About This Role
You'll perform administrative services for patient check-in/out and support clinic flow at a community health center serving Asian communities. You'll ensure a welcoming environment and efficient patient flow while handling insurance verification, scheduling, and referrals. This role requires Cantonese bilingual skills and a commitment to community health.
🎯 What You'll Do
- Greet and register patients, verify insurance and collect payments
- Answer phone calls, schedule appointments, and manage reminders
- Process referrals and input data into electronic health records
- Rotate across PEDS, Radiology, adults, lobby, and ARC
📋 Requirements
- High school diploma or GED
- Two years' clinic experience
- Cantonese bilingual skills
✨ Nice to Have
- Experience in community health clinics
- Commitment to serving Asian community
🚩 Heads Up
- Role combines many administrative tasks (registration, billing, referrals, training) under one title
0 0 0