10h ago

Patient Services Representative

Oakland, CA

$59.6k-$62.2k / year

full-timeHealthcare

💼 About This Role

You'll perform administrative services for patient check-in/out and support clinic flow at a community health center serving Asian communities. You'll ensure a welcoming environment and efficient patient flow while handling insurance verification, scheduling, and referrals. This role requires Cantonese bilingual skills and a commitment to community health.

🎯 What You'll Do

  • Greet and register patients, verify insurance and collect payments
  • Answer phone calls, schedule appointments, and manage reminders
  • Process referrals and input data into electronic health records
  • Rotate across PEDS, Radiology, adults, lobby, and ARC

📋 Requirements

  • High school diploma or GED
  • Two years' clinic experience
  • Cantonese bilingual skills

✨ Nice to Have

  • Experience in community health clinics
  • Commitment to serving Asian community

🚩 Heads Up

  • Role combines many administrative tasks (registration, billing, referrals, training) under one title
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