8h ago
Customer Service Delivery Advocate
Minneapolis, MN
$41.6k-$45.8k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using our custom car haulers, completing paperwork and logging details in our tracking system. You'll be the face of Carvana, bringing happiness to the car-buying process and driving community engagement. This role offers performance-based pay increases every 90 days and fast-track advancement opportunities.
๐ฏ What You'll Do
- Deliver vehicles to customers' doors using a custom car hauler
- Load and unload vehicles onto the hauler and inspect the vehicle
- Complete customer paperwork and update tracking system
- Maintain a clean driving record and follow safety policies
๐ Requirements
- At least 2 years of customer-facing experience
- Must obtain a Notary within 90 days (company-sponsored)
- Ability to perform physically demanding tasks like lifting 50 lbs
- Valid driver's license with a clean driving record
โจ Nice to Have
- Previous auto industry experience
- Experience operating a car hauler or similar vehicle
- Notary certification
๐ Benefits & Perks
- ๐๏ธ Generous PTO (13 days first year, 20 days after)
- ๐ฅ 100% Company Paid Healthcare plus Dental & Vision
- ๐ Performance-based pay increases every 90 days
- ๐ Tuition reimbursement and student loan repayment
- ๐ข Carvana Shares and Employee Stock Purchase Plan
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2In-Person Interviewยท 1 hour
- 3Offerยท 1 day
๐ฉ Heads Up
- Rotating schedule including weekends, days off may vary
- Requires physically demanding tasks like lifting 50 lbs
- Must obtain notary certification within 90 days or risk employment
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