🛠 Tech Stack

💼 About This Role

You'll handle claims adjudication for an insurance company protecting customers from life's uncertainties. Your core impact is ensuring claim authorizations happen within 1 hour. This hybrid role offers cross-training opportunities across departments.

🎯 What You'll Do

• Answer incoming claims calls and identify coverage details
• Adjudicate claims within 1 business hour of receipt
• Process claim payments and reimbursements accurately
• Maintain quality control through file audits and calls

📋 Requirements

• Bilingual in English/Spanish
• 2+ years customer service experience
• 2+ years clerical/administrative experience
• 2+ years call center experience

✨ Nice to Have

• Knowledge of automotive or insurance industry

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview· 60 min
3. 3Offer· 1 week