🛠 Tech Stack

💼 About This Role

You'll run a local Carvana hub, overseeing launch, operations, logistics, and team engagement. Your core impact is ensuring market success by driving production and solving complex customer issues. You'll lead a team of Customer Advocates in a fast-paced startup environment with opportunities for rapid career growth.

🎯 What You'll Do

• Interview, onboard, and train Customer Advocates
• Provide feedback and conduct performance check-ins
• Generate reports and present to upper management
• Drive production and resolve customer issues

📋 Requirements

• 5+ years work experience in customer-facing team environment
• 3+ years of management experience
• Proven history of developing and coaching employees
• Experience with strategic planning and process improvement

✨ Nice to Have

• Bachelor's Degree
• Experience with Salesforce or Tableau
• Experience handling logistics

🎁 Benefits & Perks

• 🏥 Medical, Dental, and Vision
• 💰 401K with company match
• 🎓 Student loan payments
• 🐾 Pet benefits
• 🚗 Vehicle discounts

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 60 min
3. 3Panel interview· 60 min