19h ago
Floor Supervisor
San Francisco, CA
$52k-$60.3k / year
full-timejuniorretail
๐ผ About This Role
You'll assist store management in meeting objectives and increasing revenue, overseeing cash functions and opening/closing procedures. You'll monitor service standards and solve customer escalations. This role offers growth in a modern, award-winning cannabis retail brand.
๐ฏ What You'll Do
- Assist store manager in reaching all store objectives daily
- Oversee all cash functions including opening and closing procedures
- Monitor and encourage team members to meet service standards
- Proactively solve customer concerns and escalations
- Train new team members and coach on KPIs
๐ Requirements
- Must be 21 years of age or older
- High school diploma or GED required
- 0-2 years of retail experience required
- Minimum two years experience in retail customer service
โจ Nice to Have
- Key holder experience preferred
- Professional knowledge of cannabis products from regulated retail or medical distribution
๐ Benefits & Perks
- ๐๏ธ Paid Time Off
- ๐ฅ Health, vision, and dental insurance
- ๐ฐ 401k with 4% matching
- ๐ถ Paid Parental Leave
- ๐ช Employee Assistance Program
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter phone screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Offerยท 1 week
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