20h ago

Implementation Manager

Boston, MA

$93k-$136k / year

full-timemid Hybridbiotech

🛠 Tech Stack

💼 About This Role

You'll lead customer implementations of Benchling's R&D platform for biotech and pharma companies. You'll drive project kickoff to go-live, ensuring on-time, high-quality deployments. You'll act as a trusted advisor, translating scientific workflows into effective solutions.

🎯 What You'll Do

  • Manage initial rollouts and expansion projects for Benchling customers.
  • Own implementation success from kickoff to go-live.
  • Build and execute detailed project plans with cross-functional teams.
  • Lead requirements workshops, data modeling, and user training.

📋 Requirements

  • MS or Ph.D. in Molecular Biology, Biochemistry, or related field.
  • 2+ years lab research experience, ideally in antibody discovery.
  • Strong communication with scientists, IT, and executives.
  • Ability to travel up to 25% as needed.

✨ Nice to Have

  • Experience as a Benchling admin.
  • Software implementation experience with a SaaS company.

🎁 Benefits & Perks

  • 💰 Competitive salary with equity.
  • 🏥 Comprehensive benefits (medical, dental, vision).
  • 🏖️ Flexible PTO policy.
  • 🧬 Cutting-edge biotech AI platform impact.
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