20h ago
Implementation Manager
Boston, MA
$93k-$136k / year
full-timemid Hybridbiotech
🛠 Tech Stack
💼 About This Role
You'll lead customer implementations of Benchling's R&D platform for biotech and pharma companies. You'll drive project kickoff to go-live, ensuring on-time, high-quality deployments. You'll act as a trusted advisor, translating scientific workflows into effective solutions.
🎯 What You'll Do
- Manage initial rollouts and expansion projects for Benchling customers.
- Own implementation success from kickoff to go-live.
- Build and execute detailed project plans with cross-functional teams.
- Lead requirements workshops, data modeling, and user training.
📋 Requirements
- MS or Ph.D. in Molecular Biology, Biochemistry, or related field.
- 2+ years lab research experience, ideally in antibody discovery.
- Strong communication with scientists, IT, and executives.
- Ability to travel up to 25% as needed.
✨ Nice to Have
- Experience as a Benchling admin.
- Software implementation experience with a SaaS company.
🎁 Benefits & Perks
- 💰 Competitive salary with equity.
- 🏥 Comprehensive benefits (medical, dental, vision).
- 🏖️ Flexible PTO policy.
- 🧬 Cutting-edge biotech AI platform impact.
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