1h ago

Member Engagement Strategy Manager

New York
full-timemid Hybridmental healthcare

Description

You will develop data-driven marketing strategies for key enterprise accounts to drive member enrollment and utilization of mental health services. You'll partner with strategic account managers and cross-functional teams to deliver personalized, scalable playbooks and ensure successful launch and ongoing engagement.

Requirements

  • Thrives in fast-paced, outcomes-oriented environment
  • Passion for connecting people to mental health care through marketing
  • Experience in data-driven marketing strategy
  • Ability to navigate between customer-facing strategy and tactical collaboration
  • Experience with cross-functional partnership

Responsibilities

  • Partner with Strategic Account Managers to co-own member marketing outcomes for high-impact customers
  • Develop personalized, data-informed member marketing playbooks reflecting each customer's population needs and goals
  • Translate complex engagement data into clear, actionable insights for customers
  • Lead implementation marketing strategy for strategic customer launches
  • Build strategic remediation plans for customers falling short of enrollment or utilization targets
0 views 0 saves 0 applications