💼 About This Role

You'll lead the full customer journey for RecordPoint's largest enterprise accounts, acting as the executive-level orchestrator of governance, commercial outcomes, and technical delivery. You'll own renewal and expansion business cases while managing partner-led enterprise accounts in a high-accountability, outcome-driven role.

🎯 What You'll Do

• Join late-stage sales cycles to build stakeholder familiarity before contract execution.
• Facilitate governance charter workshops defining accountability, decision rights, and escalation paths.
• Own monthly executive reports and QBR decks for each strategic and enterprise account.
• Build outcome-based renewal business cases quantifying risk reduction and cost savings.

📋 Requirements

• 3-5+ years in enterprise Customer Success or post-sale B2B SaaS with direct ownership of strategic accounts.
• Experience managing senior executive relationships (CIO, CDO, Legal, Risk) in regulated or complex environments.
• Demonstrated ability to lead executive reviews, QBRs, and board-level reporting.
• Strong commercial acumen in renewal forecasting, expansion identification, and business case development.

✨ Nice to Have

• Experience with partner-led delivery or partner-oversight models.
• Familiarity with AI governance, data classification, or information security frameworks.
• Prior experience in banking, financial services, public sector, or critical infrastructure verticals.

🎁 Benefits & Perks

• 🏖️ Flexible work environment with strong focus on work-life harmony.
• 💰 Competitive Remuneration Package with market base and attractive variables.
• 📈 Employee Stock Ownership Plan (ESOP) access.
• 📚 Personal Development budget for all staff.
• 🌍 Global opportunities and work on a product with real social-good impact.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Executive Interview· 45 min