💼 About This Role

You'll join Datavant's Provider Operations team processing medical record requests in a high-volume production environment. You'll be responsible for managing patient health information, ensuring HIPAA compliance, and supporting healthcare data access. This role offers full benefits and the chance to work with a mission-driven company transforming healthcare data.

🎯 What You'll Do

• Receive and process requests for patient health information
• Maintain confidentiality and security of privileged information
• Manage patient health records and ensure HIPAA compliance
• Answer inbound/outbound calls and assist walk-in patients

📋 Requirements

• High School Diploma or GED
• Basic computer proficiency
• Data entry skills
• Ability to work in a fast-paced environment

✨ Nice to Have

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 📚 Tuition Assistance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview with Manager· 45 min
3. 3Offer· 1 week