💼 About This Role

You'll lead Duolingo's Scaling Operations team, owning contingent workforce and vendor procurement. You'll build centralized operations that use AI to improve contractor workflows and reduce manual effort. This role offers a chance to shape scalable systems for a half-billion user education platform.

🎯 What You'll Do

• Establish vision for freelance/vendor ops with AI integration
• Design tech-forward workflows with self-service tooling
• Identify critical resources for scaling initiatives
• Manage a team of program managers

📋 Requirements

• People management experience (hiring & developing program managers)
• Program management experience with large-scale complexity
• Tooling strategy and automation experience
• Collaboration with cross-functional teams including engineering and product

✨ Nice to Have

• Proven wins maturing 0-to-1 ops into instrumented systems
• Experience partnering with engineering on internal tooling

🎁 Benefits & Perks

• 💰 Equity compensation
• 🏖️ World-class benefits (details shared by recruiter)
• 📚 Limitless learning opportunities

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min
4. 4Final round· 60 min