about 4 hours ago

Growth Operations Associate

New York

$85,000-$85,000 / year

full-time HybridProfessional Services

Tech Stack

Description

In this highly commercial and analytical role, you will drive growth by increasing active user counts through data analysis, process improvement, and targeted engagement initiatives. You'll own growth operations for a regional business unit, collaborating with client service teams and stakeholders across product marketing, product management, and analytics.

Requirements

  • High-achieving with track record of academic or internship success.
  • Analytical and technical, comfortable working with data.
  • Clear communicator with persuasive writing and influencing skills.
  • Action-oriented, proactive, and thrives in ambiguity.
  • Outcome-focused with ownership of key business metrics.
  • Curious and creative, continuously seeking better solutions.
  • Collaborative and driven, believing success is a team effort.
  • Proficiency in Excel, PowerPoint, and Word.
  • Proficiency in SQL is a plus but not required.

Responsibilities

  • Design and execute growth initiatives across the user lifecycle including prospecting, onboarding, activation, retention, and expansion.
  • Analyze user data to uncover growth opportunities and develop personas for targeted engagement.
  • Improve engagement processes by identifying inefficiencies and implementing best practices.
  • Report on performance with clear actionable reporting to measure initiative effectiveness and demonstrate ROI.
  • Prospect high-value users within prospective accounts.
  • Engage senior stakeholders with data-backed insights to drive strategic decisions.
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