21h ago
Senior Customer Success Partner, Enterprise
Los Angeles
$93k-$111k / year
full-timesenior Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll serve as a strategic advisor to high-value enterprise customers, helping them achieve measurable outcomes through CreatorIQ's platform. You'll build trusted, multi-threaded relationships and drive long-term adoption and program success.
🎯 What You'll Do
- Lead value realization conversations and align on long-term success goals.
- Drive platform adoption through customer engagement data analysis.
- Lead strategic business reviews and roadmap discussions.
- Collaborate with Account Executives on joint account plans.
📋 Requirements
- 5+ years in a strategic customer-facing role
- Experience managing Fortune 500 brands
- Proficiency in Salesforce, GSuite, Zoom, Slack
- Proven success managing toward KPIs and advocacy metrics
✨ Nice to Have
- Experience in influencer marketing for an agency, brand, or technology
- Experience with tools like Notion or Jira
🎁 Benefits & Perks
- 🏖️ 15 days vacation plus floating and set holidays
- 🏥 Medical, dental, vision, life, disability insurance
- 💰 401k plan
- 🍽️ Surprise meal stipends
- 🏡 Work from home stipend
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