Description

You will lead the North American Customer Success organization, overseeing a high-performance team to drive revenue growth and ensure top advertising partners unlock full value from Smartly's AI-powered platform. This role combines regional commercial leadership with executive partnership at C-level marketers, focusing on strategic alignment and talent development.

Requirements

• 10+ years leading enterprise Customer Success, Sales, or Account Management in SaaS, AdTech, or Media
• Deep knowledge of digital advertising landscape and major platforms (Meta, Google, TikTok, etc.)
• Understanding of marketer landscape and industry verticals
• Proven ability to lead large, complex organizations in high-growth environments
• Demonstrated success in meeting ambitious revenue and growth targets at enterprise level

Responsibilities

• Lead commercial direction and strategic vision for North America
• Own regional P&L and drive high-velocity revenue growth
• Build executive relationships with C-level marketers at strategic accounts
• Oversee and mentor Commercial Leads and Service Delivery teams
• Partner cross-functionally with Sales, Product, Engineering, Marketing, Operations, Events, and Partnerships