1d ago

End-User Engagement Operations Lead

Arlington, VA

$106.3k-$221.1k / year

full-timesenior Hybridconsulting

๐Ÿ’ผ About This Role

You'll join Accenture Federal Services to visualize the change journey for stakeholder groups impacted by transformation. You'll develop and execute communication strategies to enhance readiness, lead engagement initiatives, and select the best techniques based on objectives. This role requires operating independently in ambiguous environments while contributing to key decisions across multiple teams.

๐ŸŽฏ What You'll Do

  • Visualize change journeys for stakeholder groups
  • Develop and execute communication strategies
  • Lead end-user engagement initiatives
  • Select engagement techniques based on objectives

๐Ÿ“‹ Requirements

  • 5+ years experience with change analytics
  • Strong stakeholder management skills
  • Ability to operate independently in ambiguous environments
  • Experience developing communication and engagement plans

โœจ Nice to Have

  • ADKAR/Prosci Certification
  • Experience with journey management methodologies
  • Background supporting Oracle EHR or Cerner Millennium transformations

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Paid Time Off
  • ๐Ÿฅ Medical, Dental, Vision
  • ๐Ÿ’ฐ 401(k) with match
  • ๐Ÿ“ˆ Performance bonuses
  • ๐Ÿซ Training and certifications

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Behavioral Interviewยท 60 min
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