🛠 Tech Stack

💼 About This Role

You'll lead the referral department at a personal injury law firm, overseeing processing and team performance. Your work ensures a seamless experience from intake through resolution while driving accountability through data. This role offers the chance to shape processes at a Top 100 Workplace.

🎯 What You'll Do

• Oversee referral processing, tracking, and follow-up
• Monitor workload and adjust assignments to maintain efficiency
• Review files for accuracy and compliance
• Provide daily coaching and support to team members

📋 Requirements

• 2 years of personal injury experience
• Strong knowledge of MS Office, Outlook, Adobe
• Ability to quickly learn Filevine and Lead Docket
• High school diploma or GED equivalent

✨ Nice to Have

• Experience with case management software
• Leadership or coaching experience
• Background in legal referral operations

🎁 Benefits & Perks

• 🏥 Medical, dental, vision insurance
• 💰 401(k) with company contributions
• 🏖️ Paid Time Off and 10 company holidays
• 📚 Tuition Reimbursement
• 🛡️ Company-paid Life and AD&D insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min