7h ago

Clinical Case Manager

Portland, ME
full-time HybridMedical Devices / Digital Therapeutics

🛠 Tech Stack

💼 About This Role

You'll coordinate prescription services for patients and providers using MedRhythms' digital therapeutic devices, ensuring timely processing from enrollment to fulfillment. You'll play a key role in expanding access to gait rehabilitation for conditions like stroke and Parkinson's disease. Day-to-day, you'll manage documentation in Salesforce and communicate with healthcare offices.

🎯 What You'll Do

  • Manage prescriptions from intake to completion, monitoring documentation quality.
  • Contact provider offices via fax, email, and phone to request missing information.
  • Record outreach attempts and communications in Salesforce CRM.
  • Upload, categorize, and save digital files per company procedures.

📋 Requirements

  • Strong organizational and detail-oriented skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Google Suite or Microsoft Office.
  • Ability to handle sensitive information with discretion.

✨ Nice to Have

  • Experience in healthcare or pharmaceutical industry.
  • Familiarity with CRM systems like Salesforce.
  • Knowledge of digital therapeutics or medical devices.

🎁 Benefits & Perks

  • 🎯 Meaningful work on a life-changing product
  • 📈 Opportunity for growth across functions
  • 🏖️ Generous paid time off (vacation, sick, volunteer)
  • 🏢 Downtown Portland, ME office in the Old Port

📨 Hiring Process

[email protected]

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