7h ago
Clinical Case Manager
Portland, ME
full-time HybridMedical Devices / Digital Therapeutics
🛠 Tech Stack
💼 About This Role
You'll coordinate prescription services for patients and providers using MedRhythms' digital therapeutic devices, ensuring timely processing from enrollment to fulfillment. You'll play a key role in expanding access to gait rehabilitation for conditions like stroke and Parkinson's disease. Day-to-day, you'll manage documentation in Salesforce and communicate with healthcare offices.
🎯 What You'll Do
- Manage prescriptions from intake to completion, monitoring documentation quality.
- Contact provider offices via fax, email, and phone to request missing information.
- Record outreach attempts and communications in Salesforce CRM.
- Upload, categorize, and save digital files per company procedures.
📋 Requirements
- Strong organizational and detail-oriented skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Google Suite or Microsoft Office.
- Ability to handle sensitive information with discretion.
✨ Nice to Have
- Experience in healthcare or pharmaceutical industry.
- Familiarity with CRM systems like Salesforce.
- Knowledge of digital therapeutics or medical devices.
🎁 Benefits & Perks
- 🎯 Meaningful work on a life-changing product
- 📈 Opportunity for growth across functions
- 🏖️ Generous paid time off (vacation, sick, volunteer)
- 🏢 Downtown Portland, ME office in the Old Port
📨 Hiring Process
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